Digital banking - NEWS BBVA

BBVA Appoints Jürgen von der Lehr as Head of Its Digital Bank in Germany

María Prados — Wed, 06 May 2026 04:49:13 +0000

BBVA is strengthening its commitment to growth in Germany with the appointment of Jürgen von der Lehr as Head of its Digital Bank in the country, a key role in adapting the bank’s value proposition in one of Europe’s largest and most competitive financial markets.

Garanti BBVA Launches Fund Bot to Simplify Investment Decisions

Patricia Casas — Tue, 21 Apr 2026 10:22:24 +0000

The new digital tool offers personalized model portfolios based on each investor’s risk profile and time horizon, making the investment process faster, clearer, and more straightforward.

BBVA with Six-figure Customer Base in Germany with 23% of Customers Holding Over 100,000 €

Sofia Martínez Corrons — Wed, 15 Apr 2026 11:22:49 +0000

Germany is rapidly becoming one of the bank’s most important strategic growth markets in Europe. Since the launch of its digital retail bank in June 2025, BBVA has surpassed a six-figure customer base. Notably 90% of these customers have “activated, funded their accounts, and are actively using them,” Murat Kalkan, BBVA’s Global Head of Digital Banks, said today at FIBE in Berlin. That strong early confidence is further underscored by the fact that 23% (as of early 2026) of BBVA’s customers in Germany hold more than €100,000 with the bank. Kalkan emphasized that BBVA’s ambition is to become a genuine primary banking alternative for German customers.

BBVA Breaks Into the Top3 of Forbes’ Ranking of Italy’s Best Banks

maria.ciriza — Mon, 13 Apr 2026 10:04:32 +0000

BBVA has secured 3rd place among the best banks in Italy in the 2026 edition of the 'World’s Best Banks' list published by Forbes. This result marks an improvement over last year, when the bank ranked at the fifth place, and further strengthens its position among the leading financial institutions in the country.

BBVA’s App Is Now Available on ChatGPT in Germany and Italy

Sofia Martínez Corrons — Tue, 24 Feb 2026 09:23:19 +0000

BBVA is making its conversational application available to ChatGPT users, allowing them to directly access information about the bank’s products and services in Italy and Germany right from the assistant. BBVA is one of the first financial companies to offer its own app within ChatGPT, one of the most widely used conversational assistants in the world.

Garanti BBVA Mobile Simplifies Travel With New Features

Patricia Casas — Fri, 16 Jan 2026 06:29:25 +0000

Garanti BBVA has incorporated two new features into its mobile app that let customers plan, reserve and manage their travel in one place. In partnership with Jolly, the bank has added ‘Plan Your Trip’ and ‘Add Trip’ features to the ‘My Travel’ section of its mobile app, with all travel transactions taking place seamlessly and securely on the app.

Garanti BBVA Takes Home Two Prestigious Digital Banking Awards

Sofia Martínez Corrons — Thu, 15 Jan 2026 06:33:27 +0000

Garanti BBVA was recently honored with two awards at the 2025 Digital Banking Awards, organized by international financial publishing group World Finance, for the ‘Best Digital Bank in Retail Banking’ and the ‘Best Mobile Banking App.’ The awards are a reflection of the bank’s approach to digital banking and its focus on customers.

Garanti BBVA Launches New Personal Finance Tool: ‘My Credit Coach’

Patricia Casas — Mon, 15 Dec 2025 06:15:32 +0000

BBVA’s Turkish unit has introduced a new tool on its Garanti BBVA Mobile app to help customers manage their personal finances, improve their financial health and plan for the future. ‘My Credit Coach’ provides an overview of each customer’s financial situation based on their banking history and offers personalized recommendations.

BBVA Demonstrates its First Conversational App Concept Connected to ChatGPT for Italy and Germany

Patricia Casas — Wed, 03 Dec 2025 12:52:11 +0000

BBVA’s digital banks in Europe are exploring what could become the first banking app in the world natively integrated within ChatGPT, marking a bold step forward in how financial services integrate with conversational AI. This demonstration shows how people will be able to discover BBVA’s products and services in Italy and Germany through a dedicated BBVA app built directly into OpenAI’s conversational assistant.

BBVA Italy Expands Its Investment and Lending Offering to Reach One Million Customers by 2026

Patricia Casas — Wed, 03 Dec 2025 12:42:32 +0000

BBVA celebrated the fourth anniversary of its digital retail bank in Italy, which currently has over 800,000 customers and expects to reach one million in 2026. Since last November, BBVA Italy has increased its customer base by 35 percent, and has multiplied the financing granted to customers eightfold, including 1,800 mortgages. The success of the BBVA Italy model is driving the Group’s organic growth strategy across the rest of Europe, as CEO Onur Genç explained at a meeting with the media at the bank’s new offices in Milan. “Our priority is to consolidate our progress and ensure sustainable long-term growth: expanding our presence in key financial products, such as investments, and continuing to attract customers from traditional banks seeking a more modern experience”, Genç said.