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    <channel>
        <title>Omnichannel - NEWS BBVA</title>
        <atom:link href="https://www.bbva.com/en/economy-and-finance/finance/financial-systems/omnichannel/feed/" rel="self" type="application/rss+xml" />
        <link>https://www.bbva.com/en/</link>
        <description>NEWS BBVA</description>
        <lastBuildDate>Wed, 08 Apr 2026 15:47:13 +0200</lastBuildDate>
        <language>en-US</language>
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                                <item>
                    <title>“We want to double the number of corporate clients that rely on BBVA Pivot”</title>
                    <link>https://www.bbva.com/en/we-want-to-double-the-number-of-corporate-clients-that-rely-on-bbva-pivot/</link>
                    <pubDate>Tue, 01 Jun 2021 00:39:08 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[luz.fernandez.espinosa]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[Customer experience]]>
                            </category>
                                                    <category>
                                <![CDATA[Financial products]]>
                            </category>
                                                    <category>
                                <![CDATA[Innovation]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/queremos-doblar-las-empresas-clientes-de-bbva-que-usan-bbva-pivot/</guid>
                                            <description>
                            <![CDATA[BBVA strengthens its offering for multinational companies with <a href="https://www.bbva.com/en/bbva-renews-its-offer-for-multinationals-with-a-solution-for-global-cash-management/" target="_blank" rel="noopener noreferrer">BBVA Pivot</a>. Behind the renewal of its global treasury services lies a strategy to conquer a space that still offers great potential for growth. "We want to double the number of corporate clients that have implemented and operate with BBVA Pivot," says Javier Balbin, Global Head of Enterprise Solutions at BBVA.]]>
                        </description>
                        <content:encoded>
                            <![CDATA[BBVA strengthens its offering for multinational companies with <a href="https://www.bbva.com/en/bbva-renews-its-offer-for-multinationals-with-a-solution-for-global-cash-management/" target="_blank" rel="noopener noreferrer">BBVA Pivot</a>. Behind the renewal of its global treasury services lies a strategy to conquer a space that still offers great potential for growth. "We want to double the number of corporate clients that have implemented and operate with BBVA Pivot," says Javier Balbin, Global Head of Enterprise Solutions at BBVA.]]>
                        </content:encoded>
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                                <item>
                    <title>BBVA renews its offer for multinationals with a solution for global cash management</title>
                    <link>https://www.bbva.com/en/bbva-renews-its-offer-for-multinationals-with-a-solution-for-global-cash-management/</link>
                    <pubDate>Mon, 24 May 2021 08:00:21 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[Sara González Martínez]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[Customer experience]]>
                            </category>
                                                    <category>
                                <![CDATA[Financial products]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/?p=842029</guid>
                                            <description>
                            <![CDATA[BBVA has renewed its range of services for companies with BBVA Pivot - an ecosystem that simplifies cash management for multinational companies. BBVA’s business customers in Spain, Mexico and other Latin American countries now have an easy experience that unifies access to all payments and collections with all the security and guarantees of the BBVA.]]>
                        </description>
                        <content:encoded>
                            <![CDATA[BBVA has renewed its range of services for companies with BBVA Pivot - an ecosystem that simplifies cash management for multinational companies. BBVA’s business customers in Spain, Mexico and other Latin American countries now have an easy experience that unifies access to all payments and collections with all the security and guarantees of the BBVA.]]>
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                                <item>
                    <title>To reach more clients, banks must lean on a digital footprint as much as a physical one</title>
                    <link>https://www.bbva.com/en/to-reach-more-clients-banks-must-lean-on-a-digital-footprint-as-much-as-a-physical-one/</link>
                    <pubDate>Tue, 27 Oct 2020 16:24:31 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[al.ortiz]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[Banking]]>
                            </category>
                                                    <category>
                                <![CDATA[Digital banking]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/?p=798960</guid>
                                            <description>
                            <![CDATA[Throughout 2020, we’ve witnessed changes that have shifted the very foundation of our society, many of which will reverberate into the next decade. The economic fallout of the pandemic has been felt by small businesses, individuals and everywhere in between. People across the U.S. are hurting financially.]]>
                        </description>
                        <content:encoded>
                            <![CDATA[Throughout 2020, we’ve witnessed changes that have shifted the very foundation of our society, many of which will reverberate into the next decade. The economic fallout of the pandemic has been felt by small businesses, individuals and everywhere in between. People across the U.S. are hurting financially.]]>
                        </content:encoded>
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                                <item>
                    <title>BBVA recognized by Javelin Strategy & Research for online banking in the U.S.</title>
                    <link>https://www.bbva.com/en/bbva-recognized-by-javelin-strategy-research-for-online-banking-in-the-u-s/</link>
                    <pubDate>Mon, 20 Jul 2020 13:59:25 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[al.ortiz]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[Award]]>
                            </category>
                                                    <category>
                                <![CDATA[Mobile banking]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/?p=771633</guid>
                                            <description>
                            <![CDATA[<a href="http://www.bbvausa.com" target="_blank" rel="noopener">BBVA</a> has again been honored by Javelin Strategy &amp; Research, with the independent research firm naming the bank’s online banking service as a leader in its 2020 Online Banking Scorecard.]]>
                        </description>
                        <content:encoded>
                            <![CDATA[<a href="http://www.bbvausa.com" target="_blank" rel="noopener">BBVA</a> has again been honored by Javelin Strategy &amp; Research, with the independent research firm naming the bank’s online banking service as a leader in its 2020 Online Banking Scorecard.]]>
                        </content:encoded>
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                                <item>
                    <title>"Amplifying digital transformation...is now more vital than ever"</title>
                    <link>https://www.bbva.com/en/podcast-amplifying-digital-transformation-is-now-more-vital-than-ever/</link>
                    <pubDate>Wed, 24 Jun 2020 14:16:03 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[al.ortiz]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[BBVA Podcast]]>
                            </category>
                                                    <category>
                                <![CDATA[Coronavirus]]>
                            </category>
                                                    <category>
                                <![CDATA[Mobile banking]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/?p=763672</guid>
                                            <description>
                            <![CDATA[<p dir="ltr">The future will never look the same. If one were to scour news articles and studies around the current health situation, one will find that a good portion of medical experts will convey this concept. It’s difficult to say what the future will look like in multiple facets of society, but it’s safe to say that the ripple effects will be prominent, at least in the beginning.</p>
<p dir="ltr"></p>]]>
                        </description>
                        <content:encoded>
                            <![CDATA[<p dir="ltr">The future will never look the same. If one were to scour news articles and studies around the current health situation, one will find that a good portion of medical experts will convey this concept. It’s difficult to say what the future will look like in multiple facets of society, but it’s safe to say that the ripple effects will be prominent, at least in the beginning.</p>
<p dir="ltr"></p>]]>
                        </content:encoded>
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                                <item>
                    <title>BBVA USA Retail Banking Best Practices: Digital Customer Experiences</title>
                    <link>https://www.bbva.com/en/bbva-usa-retail-banking-best-practices-digital-customer-experiences/</link>
                    <pubDate>Mon, 06 Jan 2020 23:09:57 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[Tristan Grimble]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[Customer experience]]>
                            </category>
                                                    <category>
                                <![CDATA[Digital banking]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/?p=718521</guid>
                                            <description>
                            <![CDATA[In this installment on how <a href="http://newsroom.bbvausa.com/Murat-Cagri-Suzer" target="_blank" rel="noopener">BBVA USA’s Head of Retail Banking Murat Çağri Süzer</a> helped <a href="http://www.bbvausa.com" target="_blank" rel="noopener">BBVA USA</a> achieve notable branch productivity over the course of two years, we take a look at the importance of digitizing products for increased convenience and efficiency for both customers and branch employees.]]>
                        </description>
                        <content:encoded>
                            <![CDATA[In this installment on how <a href="http://newsroom.bbvausa.com/Murat-Cagri-Suzer" target="_blank" rel="noopener">BBVA USA’s Head of Retail Banking Murat Çağri Süzer</a> helped <a href="http://www.bbvausa.com" target="_blank" rel="noopener">BBVA USA</a> achieve notable branch productivity over the course of two years, we take a look at the importance of digitizing products for increased convenience and efficiency for both customers and branch employees.]]>
                        </content:encoded>
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                                <item>
                    <title>Forbes “100 Stats on Digital Transformation and Customer Experience” reflects BBVA’s own digital transformation</title>
                    <link>https://www.bbva.com/en/forbes-100-stats-on-digital-transformation-and-customer-experience-reflects-bbvas-own-digital-transformation/</link>
                    <pubDate>Tue, 17 Dec 2019 21:11:28 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[Lori Moore]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[Customer experience]]>
                            </category>
                                                    <category>
                                <![CDATA[Digital banking]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/?p=714132</guid>
                                            <description>
                            <![CDATA[Forbes contributor Blake Morgan highlighted in a <a href="https://www.forbes.com/sites/blakemorgan/2019/12/16/100-stats-on-digital-transformation-and-customer-experience" target="_blank" rel="noopener">recent article</a> that digital transformation and customer experience go hand in hand. She goes on to share 100 statistics that demonstrate the growth and importance of digital transformation and its impact on customer experience, as well as the digital challenges and opportunities that companies are likely to face in the future.]]>
                        </description>
                        <content:encoded>
                            <![CDATA[Forbes contributor Blake Morgan highlighted in a <a href="https://www.forbes.com/sites/blakemorgan/2019/12/16/100-stats-on-digital-transformation-and-customer-experience" target="_blank" rel="noopener">recent article</a> that digital transformation and customer experience go hand in hand. She goes on to share 100 statistics that demonstrate the growth and importance of digital transformation and its impact on customer experience, as well as the digital challenges and opportunities that companies are likely to face in the future.]]>
                        </content:encoded>
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                                <item>
                    <title>BBVA USA Retail Banking best practices: Digital transformation is a strategic imperative</title>
                    <link>https://www.bbva.com/en/bbva-usa-retail-banking-best-practices-digital-transformation-is-a-strategic-imperative/</link>
                    <pubDate>Thu, 03 Oct 2019 19:35:12 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[Tristan Grimble]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[Customer experience]]>
                            </category>
                                                    <category>
                                <![CDATA[Digital banking]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/?p=687367</guid>
                                            <description>
                            <![CDATA[<hr />

In February 2019, <a href="http://www.bbvausa.com" target="_blank" rel="noopener">BBVA USA</a>’s parent company disclosed in its earnings presentation that BBVA USA’s branch productivity increased by 40 percent over two years, making the regional bank one of the fastest growing in its segment.]]>
                        </description>
                        <content:encoded>
                            <![CDATA[<hr />

In February 2019, <a href="http://www.bbvausa.com" target="_blank" rel="noopener">BBVA USA</a>’s parent company disclosed in its earnings presentation that BBVA USA’s branch productivity increased by 40 percent over two years, making the regional bank one of the fastest growing in its segment.]]>
                        </content:encoded>
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                                <item>
                    <title>BBVA USA Retail Banking: Blending the best in branches and digital</title>
                    <link>https://www.bbva.com/en/interview/bbva-usa-retail-banking-blending-the-best-in-branches-and-digital/</link>
                    <pubDate>Thu, 15 Aug 2019 16:06:17 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[Tristan Grimble]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[Customer experience]]>
                            </category>
                                                    <category>
                                <![CDATA[Digital banking]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/?post_type=interview&#038;p=672442</guid>
                                            <description>
                            <![CDATA[BBVA USA Head of Retail Banking <a href="http://newsroom.bbvausa.com/Cagri-Suzer" target="_blank" rel="noopener">Çağrı Süzer</a> has been in his role for just over two years. In that short amount of time, he has made significant strides in <a href="https://www.bbva.com/en/bbva-compass-2018-retail-roundup-best-year-ever/" target="_blank" rel="noopener">transforming the bank’s branch network</a>, ensuring the 4,000 person team has a laser focus on embracing digital as the means to a better end for customers and themselves.]]>
                        </description>
                        <content:encoded>
                            <![CDATA[BBVA USA Head of Retail Banking <a href="http://newsroom.bbvausa.com/Cagri-Suzer" target="_blank" rel="noopener">Çağrı Süzer</a> has been in his role for just over two years. In that short amount of time, he has made significant strides in <a href="https://www.bbva.com/en/bbva-compass-2018-retail-roundup-best-year-ever/" target="_blank" rel="noopener">transforming the bank’s branch network</a>, ensuring the 4,000 person team has a laser focus on embracing digital as the means to a better end for customers and themselves.]]>
                        </content:encoded>
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                                <item>
                    <title>In Their Own Words: Branches & Mobile Engagement</title>
                    <link>https://www.bbva.com/en/us/in-their-own-words-branches-mobile-engagement/</link>
                    <pubDate>Fri, 29 Mar 2019 21:04:51 +0000</pubDate>
                    <dc:creator>
                        <![CDATA[Tristan Grimble]]>
                    </dc:creator>
                                                                        <category>
                                <![CDATA[Customer experience]]>
                            </category>
                                                    <category>
                                <![CDATA[Mobile banking]]>
                            </category>
                                                    <category>
                                <![CDATA[Omnichannel]]>
                            </category>
                                                                <guid isPermaLink="false">https://www.bbva.com/?p=630717</guid>
                                            <description>
                            <![CDATA[BBVA Compass Atascosita Branch Retail Executive Liz Zweifel recently said of the bank’s efforts around mobile engagement, “It’s important to make sure our customers understand we aren’t pushing them away, we just want them to have access to another resource and another connection.”]]>
                        </description>
                        <content:encoded>
                            <![CDATA[BBVA Compass Atascosita Branch Retail Executive Liz Zweifel recently said of the bank’s efforts around mobile engagement, “It’s important to make sure our customers understand we aren’t pushing them away, we just want them to have access to another resource and another connection.”]]>
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