30 Sep 2019
BBVA remains the global mobile banking leader in 2019, according to ‘The Forrester Banking Wave™: Global MobileApps Summary, 2019’. BBVA’s mobile app combines “exceptional functionality with the best user experience.” Garanti BBVA, the Group’s Turkish franchise, is also in the report, which states that it is “one of the first banks to launch an in-app, voice-activated virtual agent.”
02 Jul 2019
The potential of open banking to change the face of financial service provision has been laid bare in a new deal between car-hailing giants Uber and digitally focused global bank BBVA.
BBVA and Uber, leaders in their respective markets in Mexico, announced their alliance, which sees BBVA launching an entirely new financial experience by making its services available in a third party platform for the benefit of Uber driver and delivery partners and their families.
06 Mar 2019
BBVA is in the midst of its transformation process, and the creation of global products is one of the key pillars in its strategy to become a fully digital business. Early on the bank recognized the opportunity afforded by global product development and the upshot represented by being able to share best practices between countries. There are already measurable examples in different countries like Mexico, Spain, and Turkey, which corroborate the effectiveness of this strategy and its ensuing projects.
31 Oct 2018
BBVA is deploying its global development platform in Uruguay, marking a new milestone in the bank’s digital transformation. This initiative will make it possible to accelerate the delivery of mobile solutions, unifying design, functionality and features and user experience.
10 Oct 2018
In a global bank with operations in over 30 countries and more than 130,000 employees, efficiency and agility when coordinating its workforce’s collaborative efforts is pivotal. In this video, Google shows BBVA’s success story using Google Cloud’s tools as a key element to facing its digital transformation.
12 Sep 2018
These decentralized applications use blockchain so that users can interact directly among themselves and close deals without the involvement of a central management service.
04 Sep 2018
03 Sep 2018
More than six months have passed since the initial deadline for compliance with the EU’s PSD2, designed to increase openness, convenience, and competition in consumer banking. There has been criticism that the foretold open banking revolution has been slow to get off the ground. But is that fair? What has been achieved so far, is open banking on course, and what does the future hold?
07 Aug 2018
BBVA’s venture capital investment arm, Propel Venture Partners, is participating in a new funding round by an app-based business dedicated to helping U.S. workers with flexible working lives.
01 Aug 2018
17 May 2018
- BBVA’s mobile platform marks the start of a new transformation stage for the Group, with a solution that unifies design, functionality and user experience
- BBVA Bancomer becomes the first BBVA franchise to adopt this new development in its mobile banking solution, which will be rolled out progressively across the Group’s footprint
- BBVA already has over 24 million digital customers, of whom 19.3 million use mobile devices.
- BBVA Bancomer’s digital sales have grown from 7 percent at the end of 2015, to 31 percent in the first quarter of 2018, and are expected to hit 41 percent by the end of the year
24 Apr 2018
Meetings, reports, deadlines … a symphony of tasks that can sometimes turn the workday into a slog. On top of all this, add the intention to live a healthy lifestyle and it might seem like an impossible task. Luckily, there’s always a smartphone at hand and an app to help you face the day.
13 Apr 2018
BBVA’s Garanti Bank has been named Silver Stevie Winner in the category of ‘Best Use of Technology in Sales’ for its new onsite banking application. The new platform greatly enhances the mobility of sales teams by allowing them to carry out direct, independent and face-to-face, off-branch business with customers where the customers are.
Our mobile phones have become an extension of ourselves. Even more so when looking at markets like Spain where there is significant smartphone market penetration. That’s why BBVA has committed its firm support to creating a unique experience for its customers using mobile devices. The data validates the positive progress made by the business in this digital channel. The bank’s app in Spain has just surpassed 5 million downloads by individual Android users, and at the close of March, the number of mobile customers exceeds 3.4 million.
09 Apr 2018
End up hating the sound of the alarm. Have coffee for breakfast and with any luck a couple of biscuits. Drive right into the middle of a traffic jam and can’t find anywhere to park. All these problems can be avoided by creating for yourself the desired routine with a smartphone in hand and the best morning apps.
08 Mar 2018
Garanti continues to break new ground by making pension fund product available through its digital channels Garanti Internet and Garanti Mobile. This digital freeway enhances the speed and ease in which customers can carry out pension product transactions.
02 Mar 2018
BBVA’s drive towards delivering a world class digital banking experience has taken another step forward. Over the past year the bank has seen an almost twofold year on year increase in the number of products and services its customers and clients are taking-up via digital channels.
Fair-trade coffee, quality guarantee, ecological tomatoes… consumers read the labels on the things they eat. But is there any way of checking that what they say is correct? In order to do so, you would need a register of the processes to which the product has been submitted, something blockchain can do.
28 Feb 2018
Digital identity is the online version of an individual’s physical identity. It consists of all of the individual´s personal data that is available online —not just an email or physical address, but also pictures, banking info, shopping preferences. This identity is not uniform, as we share different attributes in different platforms. In other words, we don’t share the same type of information on LinkedIn and Facebook, for example.
26 Feb 2018
The “proptech” companies and the most innovative financial institutions are already offering services that improve the customer experience in the real estate sector.
23 Feb 2018
BBVA today launched its new BBVA for Everyone app, available for both iOS and Android operating systems, which enables the blind and those with physical or mild mental disabilities to use the bank’s network of over 6,300 automatic teller machines (ATMs). This new tool will guide those with visual disabilities to the ATM of their choice and help them withdraw cash. BBVA is a pioneer in this type of mobile solutions, which complement the services already available for people with disabilities on the web and corporate apps.
16 Feb 2018
13 Feb 2018
As we have seen in previous articles, the intelligent use of data, with the right talent and the pertinent business strategies for applying creative solutions, can provide insights that help solve a whole gamut of problems and take on board new opportunities. Data places within our grasp an enhanced decision-making ability and a deeper understanding of our clients and what they need. But as in the case of any other tool, these new skills can be put to positive or not so positive use, whether intentionally or not.
12 Feb 2018
The use of virtual assistants, mainly in the form of smart speakers, is rapidly gaining ground. In less than a year, devices such as Echo and Google Home have appeared in households across the globe and users are becoming increasingly comfortable carrying out searches, purchases and even bank transactions using this format, which looks set to become the transactional interface between customers and companies.
24 Jan 2018
At BBVA, new digital solutions for customers are constantly being developed. The bank´s affiliates in Mexico, Peru and Chile are launching new tools for personal finance, implementing the use of the digital signature for contracting loans, and adding new functions to their cell phone apps.
11 Jan 2018
BBVA presents Baby Planner, a new functionality within BBVA’s app and website that allows customers and non-customers to understand the expenses associated with having a baby. The monetary expenditure for families with a child under three is 10% higher than for those without, as concluded by estimates from BBVA Research after factoring in other differences between households. This added functionality serves to give new parents the information they need to plan their finances. BBVA Baby Planner also provides the economic effects associated with maternity and paternity-leave and other schemes to offer “work-baby balance.”
10 Jan 2018
In the latest release, the bank added a search engine inside the app so users can fully capitalize on the many features that have won it multiple awards. With the new search, users simply start typing what they would like to do in the search bar, and the app automatically displays a list of applicable functionality from which the user can select. When the client taps on one of the results in the list, the app automatically navigates the client to the exact spot in the app where that functionality is or information is located.
08 Jan 2018
03 Jan 2018
‘World Finance’ magazine chose BBVA Bancomer and Garanti Bank as the best digital banks in Mexico and Turkey, respectively, in the 2017 edition of the World Finance Digital Banking Awards. In addition, it has chosen both banks’ mobile banking applications as the best in their respective countries.
21 Dec 2017
Garanti Bank’s online banking service was named second best in Europe by Forrester, one of the most influential research and advisory firms in the world. The Turkish bank also earned a best-in-class mention for facilitating daily banking operations, such as viewing recent transactions, checking account balances or moving money.
14 Dec 2017
The global finance industry is marching to the beat of innovation, especially in retail banking, fund transfers and commercial banking, Argentina is no exception, according to PwC’s Global FinTech Report.
23 Nov 2017
The APIfication phenomenon is by no means restricted to the banking sector. At the API Forum held this week in Madrid, insurance and entertainment companies participated, together with BBVA, to discuss the keys to designing APIs capable of attracting developers.
A review of the year’s big winners in the fintech universe reveals China’s growing role in the world’s digital economy.
22 Nov 2017
This isn’t an article about magic or a secret trick for using cell phones. It’s simply about using the voice assistants that any mobile device contains: Siri for Apple and the popular “OK Google” for Android. Both allow users to send messages while leaving the smartphone on the table, untouched.
21 Nov 2017
Big Data Spain brought together more than 1,200 specialists in data analysis and science in Madrid for two days, during which it was made clear how this technology can bring a new dimension to any area: from marketing to user experience to economic and geopolitical analysis.
16 Nov 2017
BBVA is close to passing another important online target as it continues to build out its digital banking capabilities.
14 Nov 2017
WhatsApp announced it earlier and the date is quickly approaching. On December 31, 2017 some operating systems will no longer be compatible with the instant messaging app’s latest updates. For this reason, it will stop working on some of the oldest devices.
10 Nov 2017
They’re always popular with users of Android mobiles and they’re a fixture on any smartphone. Weather applications allow you to be always informed, in real time, about the meteorological conditions at a given place. Some of these apps are free, others have a cost; some are well known and others are just making a name for themselves in the market.
08 Nov 2017
Only two months ago, it was just an experiment. Twitter decided to double the number of characters per message for certain selected accounts. The goal was to find out whether the traditional 140-character limit was an obstacle to the best use of the application.
07 Nov 2017
BBVA has revealed how a redesign of its award winning mobile app has led to astonishing results in its sales figures.
06 Nov 2017
Madrid hosted last week the Service Design Global Conference (SDGC17), a leading event in the world of service design that pays special attention to how this discipline is changing the world of banking. BBVA took part in one of the sessions to explain how design is, without a doubt, a key element in the success of its financial products and in satisfying customer needs at a time of great challenges for banking.
03 Nov 2017
One of the recurrent themes at this year’s BBVA Open Summit was the importance of customer centricity. A great example of this was the panel session featuring BBVA’s Global Head of Marketing, Design and Responsible Business, Rob Brown and 11:FS Co-Founder Jason Bates.
02 Nov 2017
Is your smartphone’s performance sluggish? Storage full? Battery dead in just a few hours? Always running out of data? If you can’t find the answer to these, or similar, questions, this article will shed some light and help you improve the performance of your Android handset. Security software firm Avast recently released its quarterly report, which ranks the top battery-draining, storage-hogging, and mobile-data-eating apps.
31 Oct 2017
BBVA’s digital sales in South America now account for 32% of total sales in the region, after rising almost 16% over the past year. This growth is based on a highly diversified portfolio: 50% of insurance policies, 48% of investment funds, 40% of long-term deposits and 35% of consumer loans in the region are nowcontracted digitally.
It’s official: WhatsApp will allow users to delete their already sent messages. This is a feature that users were begging for. However, the app only gives users seven minutes to delete a message. After that, there will be no way to delete messages for everyone from a chat. Therefore, these 420 seconds acquire a very special dimension in the use of the most popular instant messaging app.
26 Oct 2017
Esri, a global leader in Geographic Information Systems and BBVA API Market, have rolled out a collaboration project to embed BBVA’s ‘API PayStats’ in Esri’s platform. The aim is to enable companies and public institutions to make business decisions based on customers’ actual commercial behavior.
25 Oct 2017
Facebook continues to take steps to reach the widest possible public and as it does so, minimize the competition. As part of its constant tug-of-war with Snapchat, Facebook has acquired an app that is very popular among adolescents: the polling startup “tbh,” which allows users to send messages anonymously, in response to survey questions about their friends. The acronym tbh” means “to be honest.”