What were the hottest digital transformation trends in banking in 2019? Which ones should we keep an eye on in 2020? The banking sector’s interest in the latest developments in cyber security, computing or gamification grows day by day. For disciplines such as ‘pentesting’, quantum computing or development with the Unity engine, the future looks bright.
19 Nov 2019
How does the BBVA Group select its strategic projects? The key lies in the Single Development Agenda, one of the fundamental pieces of BBVA’s agile transformation. The goal is to make the most of existing capacities in the organization and ensure that strategy and execution are correctly aligned.
11 Nov 2019
By using AI to better understand customers financial lives, and to then offer them better advice and specific products, BBVA has been able to significantly increase digital sales.
05 Nov 2019
“What would we do without data?” journalist Susana Roza asked at the opening session of Oracle Day, an annual event that took place in Madrid this year. More than 1,200 participants came together to talk about the future of technology. A question, if turned on its head, has an easy answer: “What can we do with data?” The possibilities are endless, as the more than 30 participating organizations — of which BBVA Microfinance Foundation (BBVAMF) was one — were able to confirm.
21 Oct 2019
More than 650,000 companies can now register to become BBVA Spain customers, using a completely online process that takes less than ten minutes. The bank, an innovator in online enrollment for private customers, has become the first bank in Spain to create an online registration process that lets businesses instantly open and manage a business account.
BBVA has been a pioneer in its commitment to talented young designers with the launch of its training and recruitment program. One of the architects of the program, Elena Herbosa, the Head of Talent Acquisition for Design at BBVA, explains the bank’s experience building one of the industry’s top design teams and how she sees the future of the profession in the banking sector.
15 Oct 2019
BBVA’s regional advisory board members gathered for their seventh annual meeting in the auditorium of BBVA’s headquarters in Madrid. Antonio Garmendi, Chairman of the Confederation of Employers and Industries in Spain (CEOE), and Carlos Salazar, Chairman of Mexico’s Business Coordinating Council (CEE) were invited to attend as guests. This year’s meeting included participation from advisory board members from across Spain and a delegation of advisory board members from BBVA Mexico. Carlos Torres Vila, BBVA’s Executive Chairman, inaugurated the session, which also included presentations from BBVA CEO Onur Genç and Cristina de Parias, Head of BBVA Spain.
14 Oct 2019
BBVA CEO Onur Genç said on Monday that the bank is focused on organic growth, efficiency and transactionality, all leveraged by digitization. “We are focused on these three levers to ensure we provide the best value,” he said at the 10th Expansión-KPMG Financial Meeting in Madrid. He also recalled that “we have been pioneering the digital transformation.”
02 Oct 2019
Agile methodologies are increasingly sparking interest among those companies that are strongly committed to transformation. Learning about the newest trends and sharing experiences are the focus of meetings BBVA has organized with companies representing a wide array of domains. These organizations, if not already “agilely” structured, aim to be in the near future. Recently, Amadeus, a technology solution provider for the travel industry, visited BBVA’s headquarters to collaborate with the bank’s Agile Discipline in order to tackle the challenges of the new model both companies follow.
01 Oct 2019
In 2019, BBVA reached a landmark milestone: By incorporating agile methodology techniques into their daily business activities it transformed the way the Group’s entire 33,000-strong central services division organizes itself and works. This achievement represents a decisive inflection point in BBVA’s transformation process and serves as an opportunity to reflect on the route that has led the bank so far.
26 Sep 2019
New technologies are catalysts for change, but the full benefits will only be available to those with a good financial and digital education. Verónica López Sabater, director at the International Financial Analysts Foundation (AFI) champions digital technologies as a means to facilitate financial inclusion and as a source of opportunities for all.
24 Sep 2019
BBVA Next Technologies, a Premier Consulting Partner in the Amazon Web Services (AWS) Partner Network (APN), announced today that it has achieved Amazon Web Services (AWS) Machine Learning (ML) Competency status. BBVA Next Technologies, a professional technology services company expert in cloud computing, big data and artificial intelligence, created to accelerate the technological transformation of BBVA and other leading companies, has achieved the AWS ML Competency . This Competency consolidates BBVA Next Technologies as one of the leading European companies in the design and exploitation of artificial intelligence products based on machine learning and highlights it potential in helping its clients digitally transform their businesses thanks to AWS’s ML capabilities.
23 Sep 2019
Every second an enormous amount of data from around the globe is amassed. Companies need professionals with expertise in processing and converting this data into knowledge that will feed their decision-making and define their business strategies.
17 Sep 2019
04 Sep 2019
Alberto Cano (Oviedo, 1974) is Head of SMEs at BBVA Spain. Previously, he has been Area Manager of Commercial Banking in different regions of Spain and has undertaken various business-related positions within management of the Eastern Territory.
SMEs have always been a priority line of business for BBVA. The department Alberto leads is key in supporting this sector, which increasingly demands simple and agile processes that facilitate business management and help companies make better decisions to grow.
28 Aug 2019
Antonio Macías (Madrid,1973) is Head of Payment Methods, Digital Transformation at BBVA Spain. Previously, he has been Head of Payment Method Strategy and Transformation.
Nowadays, a small business, in addition to offering a quality product, needs to have at its disposal the best solutions for the day-to-day. The department led by Antonio Macías works to offer solutions that enable businesses to adapt to consumers who have evolved in the way that they come into contact with a business and in the way they pay for their purchases.
22 Aug 2019
The award underscores the role that the Group is playing, spearheading the digital transformation process of the region’s financial sector by rolling out, on an ongoing basis, innovative products and services that seek to bring the age of opportunity to everyone. The publication also recognized BBVA as the best digital bank in Spain in the Corporate/Institutional category.
19 Jul 2019
‘Schedule your account’ is the new digital service BBVA is offering its customers on the app (Android e iPhone). With this tool, customers can activate, and customize, six settings to automatically perform certain tasks to manage their personal finances. They simply have to choose the most convenient way to manage their account balance or save, include the parameters to take into account, and the operations take place automatically. Luz Martín Manjón, Head of Digital Products at BBVA Spain, explains how this new tool works.
15 Jul 2019
We interview Anne Phan,
05 Jul 2019
In September last year, BBVA launched Open Marketplace – a new platform that streamlines the process of collaborating with a major global bank. How has it evolved, nine months on?
02 Jul 2019
The potential of open banking to change the face of financial service provision has been laid bare in a new deal between car-hailing giants Uber and digitally focused global bank BBVA.
BBVA and Uber, leaders in their respective markets in Mexico, announced their alliance, which sees BBVA launching an entirely new financial experience by making its services available in a third party platform for the benefit of Uber driver and delivery partners and their families.
28 Jun 2019
18 Jun 2019
José Manuel González-Páramo, Executive Board Member and the Head of Global Economics, Regulation and Public Affairs at BBVA, attended a reception for the Carolina Foundation’s 2018-2019 scholarship recipients. There he explained the changes that could affect jobs in this age of constant digital transformation and stressed BBVA’s commitment to Latin America.
06 Jun 2019
How does BBVA-Anthemis partnership work, what is it trying to achieve and what will success look like? Gustavo Vinacua, Global Head of Venture Creation at BBVA, and Farhan Lalji, Venture Partnership Lead at Anthemis, revealed their new strategy at Money2020.
03 Jun 2019
Global strategic agreement with NetApp enables optimization of data management and enhancement of cloud operations to continue supporting digital transformation.
16 May 2019
The Finnish startup is to expand to Ireland, Italy, Belgium, France and the Netherlands as demand for its small business current account service increases. The firm has already reached its 150,000 micro business customers milestone.
10 May 2019
The Global Head of Talent and Culture at BBVA, Carlos Casas, stressed that in a rapidly changing environment like the one we are facing, where technology and demand patterns transform quickly, “talent management has to focus on training and guiding our employees so they can take advantage of the professional opportunities they are going to find at BBVA.” In this regard, he believes that “banks’ role is to become a key actor in the development and creation of opportunities.”
30 Apr 2019
BBVA has been honoured with three accolades in the 2019 edition of Global Finance Magazine’s The Innovators Awards.
10 Apr 2019
Thanks to DiGiX 2018, BBVA Research’s multidimensional digitization index, it is possible to compare which countries are the most advanced in this area, and discover their strengths and weaknesses. The index analyzes the economies of 99 different countries. Top in the ranking are Luxembourg, the U.S. the Netherlands, Singapore and Hong Kong, while Malaysia, South Africa, Chile and Costa Rica are regional leaders.
05 Apr 2019
Ricardo Forcano, BBVA’s Global Head of Engineering and Organization, participated in the Association for the Advancement of Management’s (APD in Spanish) session on Agile Organizations, where he presented how BBVA is transforming its organization and work methods. “It’s a constant learning process,” Forcano said, referring to BBVA’s efforts to incorporate the agile methodology across all of its central areas. As a result, the bank is able to provide its customers new solutions more effectively.
01 Apr 2019
Global Chief Marketing Officer
27 Mar 2019
As technological innovation continues, customer expectations evolve at a similarly rapid pace. In navigating this dynamic landscape, financial institutions are increasingly seeking assistance from outside, third party providers, a strategy that itself poses inherent risks, like cybersecurity challenges and the potential for digital-related fraud. Greater attention and scrutiny from regulators naturally results from this developing risk paradigm.
BBVA and Telefónica have signed a strategic agreement that designates the operator as the single telecommunications service provider for the bank and its employees in Spain. The alliance will allow BBVA to optimize its communications systems, increase the capacity of its technology network, and extend its adoption of cloud computing, providing a distinctive advantage to the business’ needs.
21 Mar 2019
Training employees in analytical techniques has become a top priority for companies seeking to make the most out of their data.
13 Mar 2019
Hardly three months ago, Carlos Casas, Global Head of Talent and Culture at BBVA, agreed to the challenge of heading up the department with the bank’s most strategic asset: the people that comprise its workforce. A task he assumes with enthusiasm and commitment, and for which he comes prepared. Since 2015 he has taken on roles related to employee recruitment, training, professional development, and compensation.
06 Mar 2019
BBVA is in the midst of its transformation process, and the creation of global products is one of the key pillars in its strategy to become a fully digital business. Early on the bank recognized the opportunity afforded by global product development and the upshot represented by being able to share best practices between countries. There are already measurable examples in different countries like Mexico, Spain, and Turkey, which corroborate the effectiveness of this strategy and its ensuing projects.
01 Mar 2019
The heart of the scrum work methodology is the sprint. The sprint is a miniproject nomore than one month (very short execution cycles – from one to four weeks), aimed atincreasing in value in the product we are building. All sprints have a definition andplanning that will help achieve the goals set.
27 Feb 2019
BBVA in Switzerland has taken another step forward in the digital transformation of private banking with the launch of its new website. The new site, www.bbva.ch, offers customers an innovative navigation experience and adapts to the bank’s evolving activity in the Swiss country.
21 Feb 2019
BBVA has been internationally recognized in the third annual Digital Talent Awards, presented by Accenture and the daily business newspaper El Economista, in collaboration with Spain’s Human Resources group. The bank has earned the award because of its adaptability in the digital age, as demonstrated by its cultural change, leadership style, and most importantly its transition to an agile approach to work.
19 Feb 2019
When a company is about to embark on an important project, one of the first decisions it needs to make is which model is the most appropriate to manage the project. In other words: which project or development methodology is most suitable? The two most commonly used approaches are: agile and waterfall.
14 Feb 2019
BBVA’s new ‘agile coaches’ gathered to celebrate the first ‘Global Agile Coach Space’ (GACS), an event which offered them the chance to share their experiences and insights into how to support the bank’s teams in this global transformation process.
13 Feb 2019
BBVA has been named by digital banking consultants 11:FS as one of the world’s best digital providers – for the second year in a row.
12 Feb 2019
Creating global products is one of the keys to BBVA’s transformation and represents one of its main challenges to becoming a digital company. The goal is to develop solutions that incorporate the Group’s best practices and whose components can be reused. In doing so, the bank is more efficient, can go to market more quickly, and creates a single user experience across the bank’s operating countries.
06 Feb 2019
BBVA’s commitment to technology has translated into an increase in the number of digital customers, which now represent more than 50% of the bank’s total customers, as well as climbing digital sales, now comprising 41% of all sales. But this digital journey means much more. Digitization has also contributed to greater customer satisfaction and a diminishing drop-out rate – 47% lower among digital customers.
16 Jan 2019
According to a report by the independent research firm Forrester, 2019 will be the year that digital transformation aspirations translate into “pragmatic” actions.
15 Jan 2019
Fintechs and major tech corporations have started rolling out new financial services that have the potential to severely disrupt the financial sector. BBVA Research has just published “Digital Transformation and Competition in the Financial Sector,” a working paper that analyzes the regulatory challenges emerging in this new scenario to guarantee that customers can reap the benefits enabled by new technologies while ensuring fair competition conditions in an increasingly diverse ecosystem.
10 Jan 2019