According to a report by the independent research firm Forrester, 2019 will be the year that digital transformation aspirations translate into “pragmatic” actions.
15 Jan 2019
Fintechs and major tech corporations have started rolling out new financial services that have the potential to severely disrupt the financial sector. BBVA Research has just published “Digital Transformation and Competition in the Financial Sector,” a working paper that analyzes the regulatory challenges emerging in this new scenario to guarantee that customers can reap the benefits enabled by new technologies while ensuring fair competition conditions in an increasingly diverse ecosystem.
10 Jan 2019
02 Jan 2019
27 Dec 2018
“Knowing how to give customers advice, to provide them the services they want, anytime and wherever they are: this is the key to differentiation.”
Francisco González, 1999
21 Dec 2018
It’s time for holiday shopping and a bit more free time. The perfect time to recommend several books that help explain the digital revolution and its context.
14 Dec 2018
10 Dec 2018
The global products and services BBVA is now delivering across its countries, driven by the adoption of re-useable code and technology, are offering a unique and personal experience to customers around the world.
08 Dec 2018
Biometrics, artificial intelligence, blockchain. These are just some of the technologies the bank is using to change the way it engages with its customers and clients, offering new experiences and streamlining processes. Technology adoption and collaboration with the fintech ecosystem is putting BBVA at the forefront of the financial sector’s digital transformation. This is no longer a vision of the future, rather the execution of projects with tangible results. Here are some of BBVA’s most notable achievements in 2018.
03 Dec 2018
Peio Belausteguigoitia (Bilbao, 1973) is BBVA Spain’s Head of Business Development. He was previously responsible for Spain’s northern territory, and prior to that ran the eastern territory and was regional director for the northeast.
The unit that he runs is key to the bank’s transformation in Spain. In the year and a half that he has held this position, BBVA has ramped up the number of digital deliveries for private customers – providing them tools to help make better financial decisions – and boosted sales and the number of online customers.
And now, BBVA has created the digital transformation factory for businesses. With a multidisciplinary team of 250 professionals, it facilitates the delivery of digital solutions to customers in more flexible timeframes. The bank recently launched Avalbox, which radically digitizes the guarantor request process; and One View, which helps businesses make more efficient decisions and optimize their cashflow.
30 Nov 2018
Part of the Financial Times group, the publication also recognized BBVA’s franchises in Peru and Paraguay with the ‘Bank of the Year’ award.
27 Nov 2018
Flora Egea is BBVA’s Data Protection Officer (DPO). She has a critical assignment in her hands: to ensure that BBVA complies with Europe’s GDPR (General Data Protection Regulation), which has revolutionized the way companies handle personal data. On the six month anniversary of its implementation, she believes the legislation has raised awareness among the general public about the need to protect their personal data, but there is still work to be done. In her opinion, GDPR is a positive step and positions Europe as a world leader given its unique treatment of data as a fundamental right.
23 Nov 2018
BBVA is a leader in digital transformation yet again. On this occasion, The Financial Times, Google and European regulatory authorities have included the bank in the group of digital pioneers in Europe. The presentation of the list took place at an event in Brussels that also analyzed the latest trends and different companies’ success stories. Paloma Tejada, Head of Talent & Culture, Client Solutions at BBVA, participated in one of the panels, explaining BBVA’s experience in the digital transformation. She focused on the cultural change underway at the bank, and the evolution of work methods.
The new technologies are not an end in themselves but rather a way to improve the customer experience. This was how Ricardo Segoviano, head of BBVA Open Platform Spain, explained it during the presentation event for the ‘World Retail Banking Report 2018‘, which lists BBVA as an example of successful collaboration in the drive to improve the digital banking experience via APIs.
22 Nov 2018
BBVA had the opportunity to share with the European Commission (EC) its vision of the cybersecurity challenges facing the financial sector. It provided its insight in a report submitted by the working group, ECIL (European Cybersecurity Industry Leaders), where the bank participates alongside companies from different sectors.
20 Nov 2018
‘Big data’, ‘IA’, ‘blockchain’, ‘cloud’, biometrics… these are just a few of the new technological developments that are reshaping the financial world in general, and BBVA in particular. BBVA and Cisco’s new Engineer Exchange Program creates the perfect opportunity to exchange talent and new ways of working in this digital environment.
14 Nov 2018
The digital revolution has social consequences that must be understood and managed. Nobel Laureate in Economics Joseph Stiglitz says the key is to ensure that inequality does not increase.
12 Nov 2018
Who will win the battle between fintech and banks in an age where geographic borders matter less and data is a critical factor in business growth? Actually for BBVA Chief Executive Officer Carlos Torres Vila the answer is simple – it will be the customer. This was one of the key messages he delivered in front of several thousand people at the world’s biggest fintech conference in Singapore, earlier today.
07 Nov 2018
31 Oct 2018
Garanti Bank won big at the 30th Crystal Apple Awards advertising event in Turkey. The bank took home five different awards, including a Special Award, a Great Prize, a Crystal, a Silver and a Bronze award.
Head of Customer Solutions Analytics & Open Innovation
BBVA is deploying its global development platform in Uruguay, marking a new milestone in the bank’s digital transformation. This initiative will make it possible to accelerate the delivery of mobile solutions, unifying design, functionality and features and user experience.
29 Oct 2018
25 Oct 2018
BBVA Global Head of Investment & Cost Management Luisa Gómez Bravo has been included in this year’s edition of MujeresyCía’s 100 Female Leaders in Spain 2018 list. Women’s news site MujeresyCía has unveiled the seventh edition of the ranking aimed at boosting the visibility of female talent in Spain and promoting the presence of women across all spheres of society. Gómez Bravo, was named in the ‘Executives’ category among over 1,000 candidates.
Head of Global Finance
23 Oct 2018
Are banks going to withstand the challenge of the big tech players and indeed beat them at their own game? It’s a question that banks all over the world are working on but for two of the leading digital banks in the world —BBVA and Citi— it’s more a question of how far do ‘we’ want to go.
17 Oct 2018
Boundaries between sectors are quickly disappearing in the fintech world – a trend also apparent in efforts to innovate. With this in mind, the second edition of Open Summit is exploring different ways in which startups and corporations can work together. “At BBVA we want to turn the magic of startups into products that reach our customers,” Derek White, the head of Client Solutions, said at the opening session of the event.
15 Oct 2018
Technology is now disrupting every sector from retail to recruitment, and financial services are no different. What is different is how the incumbent players in the sector choose to respond. Do they collaborate, challenge, or do nothing?
11 Oct 2018
BBVA executive chairman Francisco González attended this year’s meeting of the International Monetary Fund (IMF) and World Bank in Bali (Indonesia). He commented that resulting from today’s digital revolution, “ultimately there will be more wealth and prosperity for the whole world, and I hope less inequality; less difference between the have and have-nots.” Francisco González’s remarks come from what will be one of his last international meetings ahead of handing over the baton to Carlos Torres Vila, after December 31.
The digital revolution is making itself felt in the area of international payments in response to the demands and needs of customers. As a key player in the transformation of the financial sector, BBVA has played an active role in bringing all of the advantages provided SWIFT gpi to its clients. It is the first bank in Spain to offer this service.
10 Oct 2018
In a global bank with operations in over 30 countries and more than 130,000 employees, efficiency and agility when coordinating its workforce’s collaborative efforts is pivotal. In this video, Google shows BBVA’s success story using Google Cloud’s tools as a key element to facing its digital transformation.
09 Oct 2018
The CEO and future chairman of BBVA, Carlos Torres Vila, stressed this morning that “privacy should never be the price to pay for a service.” At the IX Financial Meeting organized by KPMG and Spain’s daily business journal Expansión he explained that new European regulations for the protection and use of data (GDPR and PSD2) are a step in the right direction, although he called for a level playing field between banks and other sectors.
05 Oct 2018
BBVA has given Sheetgo the award as the startup with the most scalable business during the closing of Spain’s biggest startup conference in Madrid.
Self-management, wholeness and evolution are the basic pillars on which this management model rests.
04 Oct 2018
‘BBVA AvalBox’ is the new BBVA digital tool that allows for the first time in Spain to request, present and consult guarantees online. In doing so, BBVA has simplified a process that up until now could only be carried out in person and on paper.
03 Oct 2018
BBVA’s executive chairman, Francisco González, believes that the success of a company’s transformation is directly related to employee talent. “To have excellent people is a must” he said at the South Summit, an event held in Madrid this Wednesday. “If you don’t have the best people, it’s impossible to advance.”
02 Oct 2018
Mario Pardo, the global head of Enterprise Solutions at BBVA, shared the stage at the Open Innovation Forum with Henry Chesbrough, renowned academic of the University of California and known as the ‘father of open innovation’. Both speakers spoke about how BBVA is working with its corporate clients and startups to develop better banking solutions.
01 Oct 2018
After announcing that he will be stepping down as BBVA Group Executive Chairman, which is set to take place at the end of December, Francisco González granted an interview to Spanish newspaper El Mundo. During the interview he went over his almost 18 year tenure at the helm of the bank, but mostly spoke about the future. Francisco González leaves a bank set for “huge success” in the new digital scenario, managed according to clear principles, by the best possible leader, Carlos Torres Vila.
27 Sep 2018
16 Sep 2018
Francisco González weighs in on the challenges of the financial sector to compete with big tech firms in an article published on the ‘Singapore Summit’ website. BBVA Group Executive Chairman participated this weekend in the event – which analyzes Asia’s role as the driver of world growth – and in the annual meeting of the International Advisory Panel (IAP) of the Monetary Authority of Singapore (MAS).
05 Sep 2018
BBVA’s digital transformation has always been as much about serving customer needs as it has been about securing the future of the bank. In fact the two are synonymous, by ensuring customers can bank when, where and how they want to – including on the device of their choice – BBVA is building a bank that better serves their needs.
04 Sep 2018
Marga Barrera, Global Head of Design and UX (User Experience) at BBVA, speaks with Spain’s leading business newspaper, “Expansión” about her role and the effort her team is making to transform the bank into a digital business that delivers value-added products to its customers every quarter. “Design is a profession on the rise, that will have a lot of influence in the coming years.” states Barrera who emphasizes that in the current climate where companies are competing for talent with big firms like Microsoft, a commitment to design is essential.
29 Aug 2018
Luisa Gómez Bravo, Global Head of Investment & Cost Management BBVA Group.
Luisa joined BBVA almost 20 years ago. During this time, she has held various positions in the bank, moving up to become the main financial head overseeing the Group’s investments and spending and, specifically the ‘Single Development Agenda’ (SDA).
She studied at ICADE and graduated with degrees in law and business administration. She lived in London for several years where she worked for American investment banks. Her view of BBVA is that it has always given her the opportunity to learn and develop. “That’s my main motivation.” she states.
Passionate about her job, she gets excited when she talks about the new way of working – using agile methodologies in small, multidisciplinary teams with quarterly product deliveries that enable fast results. “It’s exciting because your effort becomes tangible” she remarks when interviewed about the implications of the new management approach, which prioritizes resources on a global level according to the impact each project could have on BBVA’s business.
28 Aug 2018
20 Aug 2018
13 Aug 2018
BBVA’s efforts to foster product sales through its digital channels have been well received by customers. Customer adoption of digital channels -and sales across these channels- have seen increasing growth month after month.
In a context marked by a loss of confidence in digital companies such as Facebook because of their handling of data who can users trust their information with? A report by the Institute of International Finance (IIF) studies the role of banks in this new scenario and goes over their strategies, their strengths and their commitment to protecting the data of their customers.
10 Aug 2018
Advertising will experience stable growth in the next five years, developing toward a more digital and mobile business, touched by fewer hands.
06 Aug 2018
As Jorge Soto noted in conversation with BBVA, increasing connectivity is making developing economies a hotbed of innovation in financial services: “It is empowering startups to create relevant solutions to the bigger and more significant challenges that still exist in those markets, which have largely already been solved elsewhere.”
02 Aug 2018
Cristina de Parias holds an undergraduate degree in Law from Universidad de Sevilla and an MBA from IESE. Since her appointment as Head of Spain in 2014, she’s tackled some major challenges, such as the integration of Catalunya Caixa in 2016 and expediting BBVA Spain’s digital transformation efforts.
Her career has always been linked to the financial industry, where she started working more than 25 years ago. She joined the BBVA Group in 1998 as head of Personal Banking and Methods of Payment. Between 2004 and 2008 she served as Managing Director of Uno-e. In 2008 she was appointed Head of Digital Businesses, Innovation and Development and in 2011 she became the first woman to head a Territorial Directorate, the Central one.
Born in Seville, married and mother of four, she travels constantly across Spain. Her associates define her as a thoughtful, very intuitive and approachable person. She loves going on walks, reading, film and travelling with her family. Great Place to Work recognized her as the Best Manager of 2016.
25 Jul 2018
24 Jul 2018
BBVA Compass recently announced the launch of two new industry-leading fraud prevention and account reconciliation products, BBVA Compass RealTimeARP™ and BBVA Compass RealTime Positive Pay™. Shortly after the launch, we took a closer look at Positive Pay. Today, we put the bank’s ARP product under the microscope.
20 Jul 2018
A major superstore chain is making waves in the world of fintech news this week, lending to some interesting developments for an Oakland-based startup.
19 Jul 2018
Since June, asset management customers of BBVA in Switzerland can go online to contract any type of financial asset adapted to their risk profile. With “Click & Trade,” the bank advances its digitalization process, providing solutions that address its customers’ needs.