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Digital processing

Today

Schedule your account’ is the new digital service BBVA is offering its customers on the app (Android e iPhone). With this tool, customers can activate, and customize, six settings to automatically perform certain tasks to manage their personal finances. They simply have to choose the most convenient way to manage their account balance or save, include the parameters to take into account, and the operations take place automatically. Luz Martín Manjón, Head of Digital Products at BBVA Spain, explains how this new tool works.

15 Jul 2019

05 Jul 2019

02 Jul 2019

The potential of open banking to change the face of financial service provision has been laid bare in a new deal between car-hailing giants Uber and digitally focused global bank BBVA.

BBVA and Uber, leaders in their respective markets in Mexico, announced their alliance, which sees BBVA launching an entirely new financial experience by making its services available in a third party platform for the benefit of Uber driver and delivery partners and their families.

28 Jun 2019

Earlier this month, BBVA hosted the third edition of Open Summit – this time in Mexico, bringing together business leaders and innovators from across LATAM.

18 Jun 2019

06 Jun 2019

03 Jun 2019

16 May 2019

10 May 2019

The Global Head of Talent and Culture at BBVA, Carlos Casas, stressed that in a rapidly changing environment like the one we are facing, where technology and demand patterns transform quickly, “talent management has to focus on training and guiding our employees so they can take advantage of the professional opportunities they are going to find at BBVA.” In this regard, he believes that “banks’ role is to become a key actor in the development and creation of opportunities.”

30 Apr 2019

10 Apr 2019

Thanks to DiGiX 2018, BBVA Research’s multidimensional digitization index, it is possible to compare which countries are the most advanced in this area, and discover their strengths and weaknesses. The index analyzes the economies of 99 different countries.  Top in the ranking are Luxembourg, the U.S. the Netherlands, Singapore and Hong Kong, while Malaysia, South Africa, Chile and Costa Rica are regional leaders.

05 Apr 2019

Ricardo Forcano, BBVA’s Global Head of Engineering and Organization, participated in the Association for the Advancement of Management’s (APD in Spanish) session on Agile Organizations, where he presented how BBVA is transforming its organization and work methods. “It’s a constant learning process,” Forcano said, referring to BBVA’s efforts to incorporate  the agile methodology across all of its central areas. As a result, the bank is able to provide its customers new solutions more effectively.

01 Apr 2019

27 Mar 2019

As technological innovation continues, customer expectations evolve at a similarly rapid pace.  In navigating this dynamic landscape, financial institutions are increasingly seeking assistance from outside, third party providers, a strategy that itself poses inherent risks, like cybersecurity challenges and the potential for digital-related fraud.  Greater attention and scrutiny from regulators naturally results from this developing risk paradigm.

BBVA and Telefónica have signed a strategic agreement that designates the operator as the single telecommunications service provider for the bank and its employees in Spain. The alliance will allow BBVA to optimize its communications systems, increase the capacity of its technology network, and extend its adoption of cloud computing, providing a distinctive advantage to the business’ needs.

21 Mar 2019

13 Mar 2019

Hardly three months ago, Carlos Casas, Global Head of Talent and Culture at BBVA, agreed to the challenge of heading up the department with the bank’s most strategic asset: the people that comprise its workforce. A task he assumes with enthusiasm and commitment, and for which he comes prepared. Since 2015 he has taken on roles related to employee recruitment, training, professional development, and compensation.

06 Mar 2019

BBVA is in the midst of its transformation process, and the creation of global products is one of the key pillars in its strategy to become a fully digital business. Early on the bank recognized the opportunity afforded by global product development and the upshot represented by being able to share best practices between countries. There are already measurable examples in different countries like Mexico, Spain, and Turkey, which corroborate the effectiveness of this strategy and its ensuing projects.

01 Mar 2019

The heart of the scrum work methodology is the sprint. The sprint is a miniproject nomore than one month (very short execution cycles – from one to four weeks), aimed atincreasing in value in the product we are building. All sprints have a definition andplanning that will help achieve the goals set.

27 Feb 2019

21 Feb 2019

BBVA has been internationally recognized in the third annual Digital Talent Awards, presented by Accenture and the daily business newspaper El Economista, in collaboration with Spain’s Human Resources group. The bank has earned the award because of its adaptability in the digital age, as demonstrated by its cultural change, leadership style, and most importantly its transition to an agile approach to work.

19 Feb 2019

When a company is about to embark on an important project, one of the first decisions it needs to make is which model is the most appropriate to manage the project. In other words: which project or development methodology is most suitable? The two most commonly used approaches are: agile and waterfall.

14 Feb 2019

13 Feb 2019

12 Feb 2019

Creating global products is one of the keys to BBVA’s transformation and represents one of its main challenges to becoming a digital company. The goal is to develop solutions that incorporate the Group’s best practices and whose components can be reused. In doing so, the bank is more efficient, can go to market more quickly, and creates a single user experience across the bank’s operating countries.

06 Feb 2019

BBVA’s commitment to technology has translated into an increase in the number of digital customers, which now represent more than 50% of the bank’s total customers, as well as climbing digital sales, now comprising 41% of all sales. But this digital journey means much more. Digitization has also contributed to greater customer satisfaction and a diminishing drop-out rate – 47% lower among digital customers.

16 Jan 2019

15 Jan 2019

Fintechs and major tech corporations have started rolling out new financial services that have the potential to severely disrupt the financial sector.  BBVA Research has just published “Digital Transformation and Competition in the Financial Sector,” a working paper that analyzes the regulatory challenges emerging in this new scenario to guarantee that customers can reap the benefits enabled by new technologies while ensuring fair competition conditions in an increasingly diverse ecosystem.

10 Jan 2019

02 Jan 2019

27 Dec 2018

21 Dec 2018

14 Dec 2018

10 Dec 2018

08 Dec 2018

Biometrics, artificial intelligence, blockchain. These are just some of the technologies the bank is using to change the way it engages with its customers and clients, offering new experiences and streamlining processes. Technology adoption and collaboration with the fintech ecosystem is putting BBVA at the forefront of the financial sector’s digital transformation. This is no longer a vision of the future, rather the execution of projects with tangible results. Here are some of BBVA’s most notable achievements in 2018.

03 Dec 2018

Peio Belausteguigoitia (Bilbao, 1973) is BBVA Spain’s Head of Business Development. He was previously responsible for Spain’s northern territory, and prior to that ran the eastern territory and was regional director for the northeast.

The unit that he runs is key to the bank’s transformation in Spain. In the year and a half that he has held this position, BBVA has ramped up the number of digital deliveries for private customers – providing them tools to help make better financial decisions – and boosted sales and the number of online customers.

And now, BBVA has created the digital transformation factory for businesses. With a multidisciplinary team of 250 professionals, it facilitates the delivery of digital solutions to customers in more flexible timeframes. The bank recently launched Avalbox, which radically digitizes the guarantor request process; and One View, which helps businesses make more efficient decisions and optimize their cashflow.

30 Nov 2018

27 Nov 2018

Flora Egea is BBVA’s Data Protection Officer (DPO). She has a critical assignment in her hands: to ensure that BBVA complies with Europe’s GDPR (General Data Protection Regulation), which has revolutionized the way companies handle personal data. On the six month anniversary of its implementation, she believes the legislation has raised awareness among the general public about the need to protect their personal data, but there is still work to be done. In her opinion, GDPR is a positive step and positions Europe as a world leader given its unique treatment of data as a fundamental right.

23 Nov 2018

BBVA is a leader in digital transformation yet again. On this occasion, The Financial Times, Google and European regulatory authorities have included the bank in the group of digital pioneers in Europe. The presentation of the list took place at an event in Brussels that also analyzed the latest trends and different companies’ success stories. Paloma Tejada, Head of Talent & Culture, Client Solutions at BBVA, participated in one of the panels, explaining BBVA’s experience in the digital transformation. She focused on the cultural change underway at the bank, and the evolution of work methods.

22 Nov 2018

20 Nov 2018

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‘Big data’, ‘IA’, ‘blockchain’, ‘cloud’, biometrics… these are just a few of the new technological developments that are reshaping the financial world in general, and BBVA in particular. BBVA and Cisco’s new Engineer Exchange Program creates the perfect opportunity to exchange talent and new ways of working in this digital environment.

14 Nov 2018

12 Nov 2018

Who will win the battle between fintech and banks in an age where geographic borders matter less and data is a critical factor in business growth? Actually for BBVA Chief Executive Officer Carlos Torres Vila the answer is simple – it will be the customer. This was one of the key messages he delivered in front of several thousand people at the world’s biggest fintech conference in Singapore, earlier today.

07 Nov 2018

31 Oct 2018