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Digital processing

16 Sep 2018

Francisco González weighs in on the challenges of the financial sector to compete with big tech firms in an article published on the ‘Singapore Summit’ website. BBVA Group Executive Chairman participated this weekend in the event – which analyzes Asia’s role as the driver of world growth – and in the annual meeting of the International Advisory Panel (IAP) of the Monetary Authority of Singapore (MAS).

04 Sep 2018

Marga Barrera, Global Head of Design and UX (User Experience) at BBVA, speaks with Spain’s leading business newspaper, “Expansión” about her role and the effort her team is making to transform the bank into a digital business that delivers value-added products to its customers every quarter. “Design is a profession on the rise, that will have a lot of influence in the coming years.” states Barrera who emphasizes that in the current climate where companies are competing for talent with big firms like Microsoft, a commitment to design is essential.

29 Aug 2018

Luisa Gómez Bravo, Global Head of Investment & Cost Management BBVA Group.

Luisa joined BBVA almost 20 years ago. During this time, she has held various positions in the bank, moving up to become the main financial head overseeing the Group’s investments and spending and, specifically the ‘Single Development Agenda’  (SDA).

She studied at ICADE and graduated with degrees in law and business administration. She lived in London for several years where she worked for American investment banks. Her view of BBVA is that it has always given her the opportunity to learn and develop. “That’s my main motivation.” she states.

Passionate about her job, she gets excited when she talks about the new way of working – using agile methodologies in small, multidisciplinary teams with quarterly product deliveries that enable fast results. “It’s exciting because your effort becomes tangible” she remarks when interviewed about the implications of the new management approach, which prioritizes resources on a global level according to the impact each project could have on BBVA’s business.

28 Aug 2018

New technologies have transformed the financial sector based on integrating systems that learn for themselves while processing millions of pieces of data. BBVA has pioneered the use of automated systems such as bots to enhance customer experience.

20 Aug 2018

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02 Aug 2018

Cristina de Parias holds an undergraduate degree in Law from Universidad de Sevilla and an MBA from IESE. Since her appointment as Head of Spain in 2014, she’s tackled some major challenges, such as the integration of Catalunya Caixa in 2016 and expediting BBVA Spain’s digital transformation efforts.

Her career has always been linked to the financial industry, where she started working more than 25 years ago. She joined the BBVA Group in 1998 as head of Personal Banking and Methods of Payment. Between 2004 and 2008 she served as Managing Director of Uno-e.  In 2008 she was appointed Head of Digital Businesses, Innovation and Development and in 2011 she became the first woman to head a Territorial Directorate, the Central one.

Born in Seville, married and mother of four, she travels constantly across Spain. Her associates define her as a thoughtful, very intuitive and approachable person. She loves going on walks, reading, film and travelling with her family. Great Place to Work recognized her as the Best Manager of 2016.

25 Jul 2018

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12 Jul 2018

BBVA Colombia has been recognized as the best bank in the country by Euromoney magazine, thanks to the progress made in the digital transformation process that the institution launched a few years ago. Other reasons cited by the publication that merited the award include the expansion of the institution’s digital customer base, its financial results and its solid market position.

11 Jul 2018

10 Jul 2018

28 Jun 2018

27 Jun 2018

26 Jun 2018

“I love food and I am mad about sports.” Hearing him talk about his hobbies, Jaime Sáenz de Tejada (Madrid, 1968) comes across as someone who enjoys life. As a kid he was into basketball and track and field. Later, he got interested in paddle tennis and golf. About a year and a half ago he fractured his thigh bone forcing him to focus a bit more on swimming and cycling. He defines himself as a lover of Peruvian cuisine, because it offers “the best fusion of sensitivities from many places, with ingredients of unparalleled quality.” He’s even given cooking chifa (a fusion of Peruvian ingredients and traditions with Cantonese elements) a go, but “being surrounded by so much talent, I would never dare to compete in culinary skills.” Married and with five children – “one of them is on his way to becoming a chef, just like his mom,”- he’s been a part of BBVA for more than 25 years. In 2014 he became the Group’s Chief Financial Officer. He devotes most of his scant free time to “living his children’s education intensely and sharing activities with them.” He’s been lucky to live in New York – at two different periods – , London, Uruguay and Peru.

20 Jun 2018

Two years ago, when BBVA defined its company purpose —to bring the age of opportunity to everyone— it also decided that the best way to reach this ambitious goal was to transform itself into an agile organization. Ricardo Forcano, BBVA’s Global Head of Talent & Culture, addressed more than 1,700 participants at the National Human Resources Congress where he shared the milestones of a journey that has revolutionized the way BBVA works.

19 Jun 2018

Blockchain, more regulations, emerging niche markets such as ‘insurtech’ y ‘regtech’… The future of fintechs has yet to be written but the trends shaping their future in the short- and medium-tern are already clear.

18 Jun 2018

BBVA CEO Carlos Torres Vila opened the seminar in Santander organized by the International Menéndez Pelayo University and the Spanish Association of Economic News Journalists (APIE), which this year puts the spotlight on blockchain. BBVA’s CEO lauded digital transformation as a way to improve people’s lives. Additionally, he released the news that in May, BBVA’s digital sales reached 40% of the total, and that the Group will begin testing the negotiation and contracting of syndicated loans using blockchain. Finally, he stated that technological development fosters long-term economic progress and social well-being, which requires collaboration between public and private institutions.

15 Jun 2018

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Mexico’s BBVA Bancomer is the Group’s first bank to adopt the globally developed mobile banking platform. It will be gradually rolled-out across the rest of the countries where the Group operates, providing a speed-to-market advantage.

11 Jun 2018

Can Big Tech take the place of banks in the financial services sector? According to Francisco González in his op-ed article in today’s edition of Financial Times, while the Big Tech’s threat is widely known, digitization opportunities for some banking institutions are less evident. BBVA Group Executive Chairman is confident that “we have what it takes to redesign banking and to bring about the next stage of this industry’s evolution.”

08 Jun 2018

07 Jun 2018

04 Jun 2018

23 May 2018

BBVA Group Executive Chairman Francisco González thinks it is necessary to establish “a new global regulation,” one that could benefit society as a whole with all the opportunities the digital era has to offer.  “We are living an unprecedented revolution, that could bring a never-before-seen level of well-being if we manage to make progress in a new legal architecture,” he pointed out during a meeting at the Institute of International Finance (IIF) in Brussels.

22 May 2018

21 May 2018

BBVA Bancomer has been crowned as the most innovative bank in Latin America in this year’s edition of British publication Global Finance’s The Innovators 2018 awards, which recognize the institutions that systematically identify new businesses and design new financial tools. With this award, the magazine acknowledges the institution’s value proposal, which includes a customer-centric data-based user-friendly design, developed in collaboration with the fintech ecosystem.

15 May 2018

BBVA CEO Carlos Torres Vila said this morning in Mexico that “digitization is having a huge impact on customer satisfaction,” resulting in higher levels of engagement. “Digitization is helping customers interact more with us, and they are more satisfied and loyal. This new way of interacting is a powerful lever that is transforming our value proposal, allowing us to help our clients with their lives and businesses in a deeper way,” he added.

14 May 2018

Big technological companies and some banks such as BBVA are already using artificial intelligence (AI) in their products and services. However, the revolution that comes with this new technology has only just begun. At a conference organized by the IESE Business School, Ricardo Forcano, Global Head of Talent and Culture at BBVA, set forth six key issues that companies should bear in mind when adapting to this new environment.

In Europe, 2018 has been off to a busy start in terms of regulation, with major changes that affect a broad range of industries, including the financial sector. First, in January, the second payments services directive came into force, while the new general data protection regulation (GDPR) will kick into force in May 25. Although the connection between both regulatory initiatives may not be evident, they pursue common goals: To allow citizens to control their personal data and increase security.

11 May 2018

BBVA participated in the Red Hat Summit, the annual event held by the open-source software company in San Francisco, where the Group was awarded for being a model of digital transformation using cloud technologies. During one of the event sessions, the company’s CEO, Jim Whitehurst, talked with José María Ruesta, BBVA’s Global Head of Infrastructure, Service and Open Systems.

08 May 2018

07 May 2018

A report by The Economist Intelligence Unit (EIU) studies the degree of readiness of different countries ahead of an ever increasing presence of  technologies such as robotics and artificial intelligence. The study includes a series of in-depth interviews with experts in different fields, among them, Elena Alfaro, Head of Customer Solutions Analytics & Open Innovation at BBVA.

04 May 2018

A little more than two years after its approval by the European Parliament, the new European Regulation on Data Protection or GDPR (General Data Protection Regulation) will go into effect on May 25, 2018. It is not just another regulatory change: it is the most important change to European data regulation in 20 years and involves new rights for consumers, such as the right to be forgotten and the right to data portability. It also strengthens the concept of consent.

24 Apr 2018

Carlos Kuchkovsky, CTO of New Digital Businesses at BBVA, has been elected for the second year running as a member of the Governing Board of Hyperledger, one of the major partnerships formed to promote the use of blockchain in different business and technology sectors.

19 Apr 2018

13 Apr 2018

Ten years after the crisis broke, has financial stability improved? In the opinion of  Ricardo Gómez Barredo, Head of Accounting & Supervisors at BBVA, “clearly, we have come a long way,” but adds “regulation will have to continue to adapt itself to the new demands to ensure a level playing field for everyone”.

Our mobile phones have become an extension of ourselves. Even more so when looking at markets like Spain where there is significant smartphone market penetration. That’s why BBVA has committed its firm support to creating a unique experience for its customers using mobile devices. The data validates the positive progress made by the business in this digital channel. The bank’s app in Spain has just surpassed 5 million downloads by individual Android users, and at the close of March, the number of mobile customers exceeds 3.4 million.

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10 Apr 2018

BeCoN is an acronym coined by PwC researchers to refer collectively to the three new forms of capital – behavior capital, cognitive capital and network capital – that they say in a report entitled ‘The Bionic Company’ are becoming increasingly crucial in the current economy.

06 Apr 2018

04 Apr 2018

21 Mar 2018