Training employees in analytical techniques has become a top priority for companies seeking to make the most out of their data.
13 Mar 2019
Hardly three months ago, Carlos Casas, Global Head of Talent and Culture at BBVA, agreed to the challenge of heading up the department with the bank’s most strategic asset: the people that comprise its workforce. A task he assumes with enthusiasm and commitment, and for which he comes prepared. Since 2015 he has taken on roles related to employee recruitment, training, professional development, and compensation.
06 Mar 2019
BBVA is in the midst of its transformation process, and the creation of global products is one of the key pillars in its strategy to become a fully digital business. Early on the bank recognized the opportunity afforded by global product development and the upshot represented by being able to share best practices between countries. There are already measurable examples in different countries like Mexico, Spain, and Turkey, which corroborate the effectiveness of this strategy and its ensuing projects.
01 Mar 2019
The heart of the scrum work methodology is the sprint. The sprint is a miniproject nomore than one month (very short execution cycles – from one to four weeks), aimed atincreasing in value in the product we are building. All sprints have a definition andplanning that will help achieve the goals set.
27 Feb 2019
BBVA in Switzerland has taken another step forward in the digital transformation of private banking with the launch of its new website. The new site, www.bbva.ch, offers customers an innovative navigation experience and adapts to the bank’s evolving activity in the Swiss country.
21 Feb 2019
BBVA has been internationally recognized in the third annual Digital Talent Awards, presented by Accenture and the daily business newspaper El Economista, in collaboration with Spain’s Human Resources group. The bank has earned the award because of its adaptability in the digital age, as demonstrated by its cultural change, leadership style, and most importantly its transition to an agile approach to work.
19 Feb 2019
When a company is about to embark on an important project, one of the first decisions it needs to make is which model is the most appropriate to manage the project. In other words: which project or development methodology is most suitable? The two most commonly used approaches are: agile and waterfall.
14 Feb 2019
BBVA’s new ‘agile coaches’ gathered to celebrate the first ‘Global Agile Coach Space’ (GACS), an event which offered them the chance to share their experiences and insights into how to support the bank’s teams in this global transformation process.
13 Feb 2019
BBVA has been named by digital banking consultants 11:FS as one of the world’s best digital providers – for the second year in a row.
12 Feb 2019
Creating global products is one of the keys to BBVA’s transformation and represents one of its main challenges to becoming a digital company. The goal is to develop solutions that incorporate the Group’s best practices and whose components can be reused. In doing so, the bank is more efficient, can go to market more quickly, and creates a single user experience across the bank’s operating countries.
06 Feb 2019
BBVA’s commitment to technology has translated into an increase in the number of digital customers, which now represent more than 50% of the bank’s total customers, as well as climbing digital sales, now comprising 41% of all sales. But this digital journey means much more. Digitization has also contributed to greater customer satisfaction and a diminishing drop-out rate – 47% lower among digital customers.
16 Jan 2019
According to a report by the independent research firm Forrester, 2019 will be the year that digital transformation aspirations translate into “pragmatic” actions.
15 Jan 2019
Fintechs and major tech corporations have started rolling out new financial services that have the potential to severely disrupt the financial sector. BBVA Research has just published “Digital Transformation and Competition in the Financial Sector,” a working paper that analyzes the regulatory challenges emerging in this new scenario to guarantee that customers can reap the benefits enabled by new technologies while ensuring fair competition conditions in an increasingly diverse ecosystem.
10 Jan 2019
02 Jan 2019
27 Dec 2018
“Knowing how to give customers advice, to provide them the services they want, anytime and wherever they are: this is the key to differentiation.”
Francisco González, 1999
21 Dec 2018
It’s time for holiday shopping and a bit more free time. The perfect time to recommend several books that help explain the digital revolution and its context.
14 Dec 2018
10 Dec 2018
The global products and services BBVA is now delivering across its countries, driven by the adoption of re-useable code and technology, are offering a unique and personal experience to customers around the world.
08 Dec 2018
Biometrics, artificial intelligence, blockchain. These are just some of the technologies the bank is using to change the way it engages with its customers and clients, offering new experiences and streamlining processes. Technology adoption and collaboration with the fintech ecosystem is putting BBVA at the forefront of the financial sector’s digital transformation. This is no longer a vision of the future, rather the execution of projects with tangible results. Here are some of BBVA’s most notable achievements in 2018.
03 Dec 2018
Peio Belausteguigoitia (Bilbao, 1973) is BBVA Spain’s Head of Business Development. He was previously responsible for Spain’s northern territory, and prior to that ran the eastern territory and was regional director for the northeast.
The unit that he runs is key to the bank’s transformation in Spain. In the year and a half that he has held this position, BBVA has ramped up the number of digital deliveries for private customers – providing them tools to help make better financial decisions – and boosted sales and the number of online customers.
And now, BBVA has created the digital transformation factory for businesses. With a multidisciplinary team of 250 professionals, it facilitates the delivery of digital solutions to customers in more flexible timeframes. The bank recently launched Avalbox, which radically digitizes the guarantor request process; and One View, which helps businesses make more efficient decisions and optimize their cashflow.
30 Nov 2018
Part of the Financial Times group, the publication also recognized BBVA’s franchises in Peru and Paraguay with the ‘Bank of the Year’ award.
27 Nov 2018
Flora Egea is BBVA’s Data Protection Officer (DPO). She has a critical assignment in her hands: to ensure that BBVA complies with Europe’s GDPR (General Data Protection Regulation), which has revolutionized the way companies handle personal data. On the six month anniversary of its implementation, she believes the legislation has raised awareness among the general public about the need to protect their personal data, but there is still work to be done. In her opinion, GDPR is a positive step and positions Europe as a world leader given its unique treatment of data as a fundamental right.
23 Nov 2018
BBVA is a leader in digital transformation yet again. On this occasion, The Financial Times, Google and European regulatory authorities have included the bank in the group of digital pioneers in Europe. The presentation of the list took place at an event in Brussels that also analyzed the latest trends and different companies’ success stories. Paloma Tejada, Head of Talent & Culture, Client Solutions at BBVA, participated in one of the panels, explaining BBVA’s experience in the digital transformation. She focused on the cultural change underway at the bank, and the evolution of work methods.
The new technologies are not an end in themselves but rather a way to improve the customer experience. This was how Ricardo Segoviano, head of BBVA Open Platform Spain, explained it during the presentation event for the ‘World Retail Banking Report 2018‘, which lists BBVA as an example of successful collaboration in the drive to improve the digital banking experience via APIs.
22 Nov 2018
BBVA had the opportunity to share with the European Commission (EC) its vision of the cybersecurity challenges facing the financial sector. It provided its insight in a report submitted by the working group, ECIL (European Cybersecurity Industry Leaders), where the bank participates alongside companies from different sectors.
20 Nov 2018
‘Big data’, ‘IA’, ‘blockchain’, ‘cloud’, biometrics… these are just a few of the new technological developments that are reshaping the financial world in general, and BBVA in particular. BBVA and Cisco’s new Engineer Exchange Program creates the perfect opportunity to exchange talent and new ways of working in this digital environment.
14 Nov 2018
The digital revolution has social consequences that must be understood and managed. Nobel Laureate in Economics Joseph Stiglitz says the key is to ensure that inequality does not increase.
12 Nov 2018
Who will win the battle between fintech and banks in an age where geographic borders matter less and data is a critical factor in business growth? Actually for BBVA Chief Executive Officer Carlos Torres Vila the answer is simple – it will be the customer. This was one of the key messages he delivered in front of several thousand people at the world’s biggest fintech conference in Singapore, earlier today.
07 Nov 2018
31 Oct 2018
Garanti Bank won big at the 30th Crystal Apple Awards advertising event in Turkey. The bank took home five different awards, including a Special Award, a Great Prize, a Crystal, a Silver and a Bronze award.
Head of Customer Solutions Analytics & Open Innovation
BBVA is deploying its global development platform in Uruguay, marking a new milestone in the bank’s digital transformation. This initiative will make it possible to accelerate the delivery of mobile solutions, unifying design, functionality and features and user experience.
29 Oct 2018
25 Oct 2018
BBVA Global Head of Investment & Cost Management Luisa Gómez Bravo has been included in this year’s edition of MujeresyCía’s 100 Female Leaders in Spain 2018 list. Women’s news site MujeresyCía has unveiled the seventh edition of the ranking aimed at boosting the visibility of female talent in Spain and promoting the presence of women across all spheres of society. Gómez Bravo, was named in the ‘Executives’ category among over 1,000 candidates.
Head of Global Finance
23 Oct 2018
Are banks going to withstand the challenge of the big tech players and indeed beat them at their own game? It’s a question that banks all over the world are working on but for two of the leading digital banks in the world —BBVA and Citi— it’s more a question of how far do ‘we’ want to go.
17 Oct 2018
Boundaries between sectors are quickly disappearing in the fintech world – a trend also apparent in efforts to innovate. With this in mind, the second edition of Open Summit is exploring different ways in which startups and corporations can work together. “At BBVA we want to turn the magic of startups into products that reach our customers,” Derek White, the head of Client Solutions, said at the opening session of the event.
15 Oct 2018
Technology is now disrupting every sector from retail to recruitment, and financial services are no different. What is different is how the incumbent players in the sector choose to respond. Do they collaborate, challenge, or do nothing?
11 Oct 2018
BBVA executive chairman Francisco González attended this year’s meeting of the International Monetary Fund (IMF) and World Bank in Bali (Indonesia). He commented that resulting from today’s digital revolution, “ultimately there will be more wealth and prosperity for the whole world, and I hope less inequality; less difference between the have and have-nots.” Francisco González’s remarks come from what will be one of his last international meetings ahead of handing over the baton to Carlos Torres Vila, after December 31.
The digital revolution is making itself felt in the area of international payments in response to the demands and needs of customers. As a key player in the transformation of the financial sector, BBVA has played an active role in bringing all of the advantages provided SWIFT gpi to its clients. It is the first bank in Spain to offer this service.
10 Oct 2018
In a global bank with operations in over 30 countries and more than 130,000 employees, efficiency and agility when coordinating its workforce’s collaborative efforts is pivotal. In this video, Google shows BBVA’s success story using Google Cloud’s tools as a key element to facing its digital transformation.
09 Oct 2018
The CEO and future chairman of BBVA, Carlos Torres Vila, stressed this morning that “privacy should never be the price to pay for a service.” At the IX Financial Meeting organized by KPMG and Spain’s daily business journal Expansión he explained that new European regulations for the protection and use of data (GDPR and PSD2) are a step in the right direction, although he called for a level playing field between banks and other sectors.
05 Oct 2018
BBVA has given Sheetgo the award as the startup with the most scalable business during the closing of Spain’s biggest startup conference in Madrid.
Self-management, wholeness and evolution are the basic pillars on which this management model rests.
04 Oct 2018
‘BBVA AvalBox’ is the new BBVA digital tool that allows for the first time in Spain to request, present and consult guarantees online. In doing so, BBVA has simplified a process that up until now could only be carried out in person and on paper.
03 Oct 2018
BBVA’s executive chairman, Francisco González, believes that the success of a company’s transformation is directly related to employee talent. “To have excellent people is a must” he said at the South Summit, an event held in Madrid this Wednesday. “If you don’t have the best people, it’s impossible to advance.”
02 Oct 2018
Mario Pardo, the global head of Enterprise Solutions at BBVA, shared the stage at the Open Innovation Forum with Henry Chesbrough, renowned academic of the University of California and known as the ‘father of open innovation’. Both speakers spoke about how BBVA is working with its corporate clients and startups to develop better banking solutions.
01 Oct 2018
After announcing that he will be stepping down as BBVA Group Executive Chairman, which is set to take place at the end of December, Francisco González granted an interview to Spanish newspaper El Mundo. During the interview he went over his almost 18 year tenure at the helm of the bank, but mostly spoke about the future. Francisco González leaves a bank set for “huge success” in the new digital scenario, managed according to clear principles, by the best possible leader, Carlos Torres Vila.
27 Sep 2018