18 Jul 2018
BBVA, today brings its customers Apple Pay, which is transforming mobile payments with an easy, secure and private way to pay that’s fast and convenient.
21 Jun 2018
BBVA Compass recently reported a 30 percent increase year-over-year in mobile active customers.*
According to a recent study from Citigroup, it’s a trend the bank should expect to see continue, as customers increasingly use mobile banking apps over most others. BBVA Compass Head of Business Development Pepe Olalla agrees but also says increased adoption of the mobile app among BBVA Compass customers can also be attributed to a digital strategy which incorporates design and customer feedback to deliver a solution that guides customers on their financial journey.
12 Jun 2018
They were born with the dawn of this century, and many of them are the children of the first millennials. Generation Z is now beginning to impact payments, imposing their specific preferences.
05 Jun 2018
Moviegoers can remember a time when they’d watch a sci-fi, spy or crime picture in the theaters, complete with a scene that shows a main character gaining access to a top-secret area with finger print identification. We’re looking at you, Ocean’s Eleven.
31 May 2018
P2P, or peer-to-peer transactions, have become a popular way to complete small transactions – whether you’re paying a friend back for buying your movie ticket, or chipping in for a co-worker’s birthday cake. If you’re looking to protect yourself, that’s all they should be used for: small transactions.
19 Mar 2018
BBVA is developing payment methods based on biometric technologies to make checkout at stores ‘invisible’. It is already being used in cafeterias and restaurants at Ciudad BBVA. More than 1,000 employees already use an app to automate payments and testing has begun on a biometric facial recognition system based on technology from the startup Veridas, a JV of BBVA and Das-Nano in 2017.
02 Mar 2018
BBVA’s drive towards delivering a world class digital banking experience has taken another step forward. Over the past year the bank has seen an almost twofold year on year increase in the number of products and services its customers and clients are taking-up via digital channels.
01 Mar 2018
BBVA develops the infrastructure to allow El Corte Inglés to process Alipay mobile payments by Chinese tourists. Alipay is one of the most popular payment platforms in China.
09 Feb 2018
17 Jan 2018
30 Nov 2017
27 Nov 2017
One of the biggest financial stories of 2018 will be the entry into force of the European Union’s Payment Services Directive 2 (PSD2). For customers, the measure will mean faster, simpler and more secure digital payments. And for banks and the fintech ecosystem, it presents a great opportunity.
22 Nov 2017
Near Field Communication (NFC) technology enables wireless communication between two electronic devices that are close to each other. This form of data exchange is not new – it first began to be used in 2002, although it wasn’t until 2016 and 2017 that many brands, banks and organizations included it in their business models. This has led to major advances in contactless and mobile payment methods, based on this technology.
21 Nov 2017
BBVA customers in Spain now have access to a new feature that completely simplifies mobile-to-mobile money transfers. The transfers are totally secure and do not require customers to use BBVA’s mobile banking app. Both Android and iOS users can send money through BBVA’s “chatbots” on instant messaging apps like Facebook Messenger and Telegram. And those using the iOS operating system (iPhone) will also be able to do so with the voice assistant, Siri. All this has been made possible thanks to an evolution of the Bizum system, which enables users to send money between cell phones with the apps of the major Spanish banks.
10 Nov 2017
The use of cash as method of payment has been declining in recent years, in favor of digital methods and credit cards. Last month we saw another example in the Hawkers sunglass brand, which will not be accepting cash payments in its new Madrid store.
07 Nov 2017
BBVA has revealed how a redesign of its award winning mobile app has led to astonishing results in its sales figures.
31 Oct 2017
BBVA’s digital sales in South America now account for 32% of total sales in the region, after rising almost 16% over the past year. This growth is based on a highly diversified portfolio: 50% of insurance policies, 48% of investment funds, 40% of long-term deposits and 35% of consumer loans in the region are nowcontracted digitally.
19 Oct 2017
Recently released data from BBVA Research show that remittances are expected to reach nearly $606 billion globally in 2017, a 3.6 percent increase over last year and about a $213 billion increase compared to ten years ago in 2007. The global dollar amount of remittances is expected to rise 3.7 percent next year, indicating that funds being sent worldwide have no signs of slowing down. So, how are people sending money overseas and across borders?
18 Oct 2017
BBVA is set to shake up the $600 billion annual global remittance market with the introduction of its newly launched digital money transfer tool aimed at simplifying the process.
17 Oct 2017
Madrid will host Wednesday the first BBVA Open Summit, an event that brings together startups, entrepreneurs and experts in innovation, all of them disposed to shake the financial services sector.
09 Oct 2017
BBVA now has more than 15m mobile active customers across its global footprint, as its digital strategy continues to prove a success.
15 Sep 2017
06 Sep 2017
One of the topics of debate in the European Union’s Payment Services Directive 2, better known as PSD2, is how to articulate the access to customer data by third parties. The European Banking Authority (EBA) has said it is in favor of access through Application Program Interfaces (APIs), which it regards as being more secure in protecting customer data. That position differs from the one taken to date by the European Commission.
01 Sep 2017
Cell phones are now competing with cards and cash as a payment method. The practice of paying by cell phone has become so widespread that in a large Spanish city, it’s now possible to get around, eat and shop without bringing your wallet.
30 Aug 2017
The maturity of artificial intelligence, the great efforts of large corporations, and the significant value it has for customers are some of the factors that will make this new “hands-free” payment method ubiquitous in only a few years.
11 Aug 2017
The BBVA app, recognized by Forrester Research as the best in the world, has helped strengthen digital adoption, since it offers the largest number of functionalities for carrying out transactions.
28 Jul 2017
“Developing better solutions for customers through technology,” is one of the goals of BBVA. And the bank is managing to achieve it. CEO Carlos Torres Vila, along with CFO Jaime Sáenz de Tejada, used the occasion of the presentation of bank’s second quarter 2017 results to offer some interesting data on the bank´s digital transformation.
26 Jul 2017
BBVA and Google today announced the launch of Android Pay in Spain. This payment system will allow BBVA customers to use their Visa and MasterCard cards, in order to pay with their mobile phones. Android Pay will be operational in the more than one million businesses in Spain with contactless technology. BBVA is the first bank to give its customers the possibility of paying with Android Pay in Spain.
24 Jul 2017
In a boost to the future of open banking, the UK’s Bank of England has widened access to the county’s interbank payments system enabling fintech firms to compete more effectively with the large incumbent banks.
13 Jul 2017
28 Jun 2017
22 Jun 2017
Since its inception in 2009, the BBVA Compass Mobile Banking app has been nationally recognized for its functionality and user experience, adding a series of awards to its wall of digital achievements and achieving milestones that have raised the mobile banking standard.
20 Jun 2017
For BBVA Compass, helping clients create opportunities for their brighter futures is more than a slogan; it’s a mission the bank follows in order to help its clients realize their dreams and ambitions.
11 May 2017
Have you heard of Trojans? You certainly must know the story of the Trojan horse. Just like the mythical horse that the Greeks used to enter the city of Troy without being noticed, these programs try to make their way into your computer without raising suspicions, opening a back door for a remote attacker to also enter.
Free Wi-Fi, reservations by mobile phone or requesting a massage via WhatsApp. Travelers today are digital and hotels cannot ignore the needs of their guests – even though new concepts are appearing where disconnecting is in vogue, such as Digital Detox. Modern travelers can choose the option that best suits their needs.
28 Apr 2017
19 Apr 2017
The creation model is the way the BBVA Group works to create amazing experiences for its customers. As the way customers engage with the bank evolves, so does BBVA, anticipating their needs. It’s a development model that involves designers, software engineers, data analysis experts, banking experts… all focused on delivering solutions for customers within nine months.
11 Apr 2017
03 Apr 2017
Today we celebrate International Mobile Phone Day in commemoration of the device that has become an essential part of our lives, profoundly changing society and the way we communicate.
We live with cell phones, but… Do we really know how to coexist with cell phones? Are we aware of all the information we put in our cell phones? Are we prepared to use them without compromising our security?
29 Mar 2017
Nearly 200 BBVA employees, from both global and local teams, met on March 21st in Madrid for the Second Global Quarterly Planning Session. The goal of the event was to expedite the execution of the products and services the bank is developing, converting them into customer experiences. Global Executive Chairman Francisco González participated in the session, indicating that “BBVA has a unique opportunity to be one of the big ‘players” in the global financial system.
21 Mar 2017
Five global teams from BBVA Customer Solutions and five local teams from BBVA in South America. A total of 10 teams met in Dallas (Texas) with a common goal in mind: connecting around shared projects to ensure that BBVA capitalizes on global capacities to create amazing customer experiences. That was BBVA South America’s Global Week in Dallas.
13 Mar 2017
Alibaba’s payments arm is playing a key role in the company’s success. But Ant Financial is much more than just that: it is the biggest fintech in the world. The company recently achieved a market valuation that more than doubles Airbnb’s value and is almost on par with Uber’s capitalization.
07 Mar 2017
With a cash-back incentive, BBVA Compass aims to boost client engagement and awareness around the convenience of depositing via its award-winning Mobile Banking app.
01 Mar 2017
22 Feb 2017
Digital banking, and its unstoppable growth, is a fact. According to a report by Juniper Research, by 2021, one out of every two adults in the world will user a smartphone, tablet, PC or smartwatch to access financial services. This forecast entails a 53% increase from to this year’s figures.
21 Feb 2017
10 Feb 2017
In 2015, one in every 10 adults started using mobile banking only in the United States, which represents that the mobile customer base increased by 25 million users. But these numbers are not by any means likely to stay like that, because it is estimated to be a booming market: Consumers have purchased 28 million smartphones and 29 million tablets, suggesting that the niche of potential customers should be huge. But, how can they be won over?