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Mobile payments

04 Sep 2018

20 Aug 2018

18 Jul 2018

21 Jun 2018

BBVA Compass recently reported a 30 percent increase year-over-year in mobile active customers.*

According to a recent study from Citigroup, it’s a trend the bank should expect to see continue, as customers increasingly use mobile banking apps over most others. BBVA Compass Head of Business Development Pepe Olalla agrees but also says increased adoption of the mobile app among BBVA Compass customers can also be attributed to a digital strategy which incorporates design and customer feedback to deliver a solution that guides customers on their financial journey.

12 Jun 2018

05 Jun 2018

Moviegoers can remember a time when they’d watch a sci-fi, spy or crime picture in the theaters, complete with a scene that shows a main character gaining access to a top-secret area with finger print identification. We’re looking at you, Ocean’s Eleven.

31 May 2018

19 Mar 2018

BBVA is developing payment methods based on biometric technologies to make checkout at stores ‘invisible’. It is already being used in cafeterias and restaurants at Ciudad BBVA. More than 1,000 employees already use an app to automate payments and testing has begun on a biometric facial recognition system based on technology from the startup Veridas, a JV of BBVA and Das-Nano in 2017.

02 Mar 2018

BBVA’s drive towards delivering a world class digital banking experience has taken another step forward. Over the past year the bank has seen an almost twofold year on year increase in the number of products and services its customers and clients are taking-up via digital channels.

01 Mar 2018

09 Feb 2018

17 Jan 2018

30 Nov 2017

27 Nov 2017

One of the biggest financial stories of 2018 will be the entry into force of the European Union’s Payment Services Directive 2 (PSD2). For customers, the measure will mean faster, simpler and more secure digital payments. And for banks and the fintech ecosystem, it presents a great opportunity.

22 Nov 2017

Near Field Communication (NFC) technology enables wireless communication between two electronic devices that are close to each other. This form of data exchange is not new – it first began to be used in 2002, although it wasn’t until 2016 and 2017 that many brands, banks and organizations included it in their business models. This has led to major advances in contactless and mobile payment methods, based on this technology.

21 Nov 2017

BBVA customers in Spain now have access to a new feature that completely simplifies mobile-to-mobile money transfers. The transfers are totally secure and do not require customers to use BBVA’s mobile banking app. Both Android and iOS users can send money through BBVA’s “chatbots” on instant messaging apps like Facebook Messenger and Telegram. And those using the iOS operating system (iPhone) will also be able to do so with the voice assistant, Siri. All this has been made possible thanks to an evolution of the Bizum system, which enables users to send money between cell phones with the apps of the major Spanish banks.

10 Nov 2017

The use of cash as method of payment has been declining in recent years, in favor of digital methods and credit cards. Last month we saw another example in the Hawkers sunglass brand, which will not be accepting cash payments in its new Madrid store.

07 Nov 2017

31 Oct 2017

19 Oct 2017

Recently released data from BBVA Research show that remittances are expected to reach nearly $606 billion globally in 2017, a 3.6 percent increase over last year and about a $213 billion increase compared to ten years ago in 2007. The global dollar amount of remittances is expected to rise 3.7 percent next year, indicating that funds being sent worldwide have no signs of slowing down. So, how are people sending money overseas and across borders?

18 Oct 2017

17 Oct 2017

09 Oct 2017

15 Sep 2017

06 Sep 2017

One of the topics of debate in the European Union’s Payment Services Directive 2, better known as PSD2, is how to articulate the access to customer data by third parties. The European Banking Authority (EBA) has said it is in favor of access through Application Program Interfaces (APIs), which it regards as being more secure in protecting customer data. That position differs from the one taken to date by the European Commission.

01 Sep 2017

30 Aug 2017

11 Aug 2017

28 Jul 2017

26 Jul 2017

BBVA and Google today announced the launch of Android Pay in Spain. This payment system will allow BBVA customers to use their Visa and MasterCard cards, in order to pay with their mobile phones. Android Pay will be operational in the more than one million businesses in Spain with contactless technology. BBVA is the first bank to give its customers the possibility of paying with Android Pay in Spain.

24 Jul 2017

13 Jul 2017

The future of mobile banking will come down to user experience, personalization and how, in the future, banks will create new sources of value for customers through digital partnerships, according to Forrester Research analyst Aurélie L’Hostis.

28 Jun 2017

BBVA signs an agreement that allows Chinese tourists to pay in Spanish stores using Alipay mobile wallet, the largest online and mobile payment platform in the world operated by Ant Financial Services.

22 Jun 2017

Since its inception in 2009, the BBVA Compass Mobile Banking app has been nationally recognized for its functionality and user experience, adding a series of awards to its wall of digital achievements and achieving milestones that have raised the mobile banking standard.

20 Jun 2017

11 May 2017

Free Wi-Fi, reservations by mobile phone or requesting a massage via WhatsApp. Travelers today are digital and hotels cannot ignore the needs of their guests – even though new concepts are appearing where disconnecting is in vogue, such as Digital Detox. Modern travelers can choose the option that best suits their needs.

28 Apr 2017

19 Apr 2017

The European Commission is currently seeking to answer this and many other questions that citizens have posed about retail financial services. In 2015, the Commission launched a public consultation that is set out in a document containing requests from citizens, presented by the European Parliament at the close of 2016. The next step was the publication of the Consumer Financial Services Action Plan: Better Products, More Choice, with specific proposals for eliminating the barriers to retail banking in Europe.

11 Apr 2017

03 Apr 2017

Today we celebrate International Mobile Phone Day in commemoration of the device that has become an essential part of our lives, profoundly changing society and the way we communicate.

We live with cell phones, but… Do we really know how to coexist with cell phones? Are we aware of all the information we put in our cell phones? Are we prepared to use them without compromising our security?

29 Mar 2017

Nearly 200 BBVA employees, from both global and local teams, met on March 21st in Madrid for the Second Global Quarterly Planning Session. The goal of the event was to expedite the execution of the products and services the bank is developing, converting them into customer experiences. Global Executive Chairman Francisco González participated in the session, indicating that “BBVA has a unique opportunity to be one of the big ‘players” in the global financial system.

21 Mar 2017

13 Mar 2017

Alibaba’s payments arm is playing a key role in the company’s success. But Ant Financial is much more than just that: it is the biggest fintech in the world. The company recently achieved a market valuation that more than doubles Airbnb’s value and is almost  on par with Uber’s capitalization.

07 Mar 2017

01 Mar 2017

22 Feb 2017