Continuing to notch wins for its mobile banking app, BBVA Compass Mobile Banking was recently recognized as one of the top five banks in mobile deposit user experience in the 2018 Mobile Deposit Benchmark Report. The report, conducted by fintech and digital commerce research firm Futurion, was sponsored by Mitek, a global leader in mobile capture and digital identity verification solutions.

BBVA Compass last week announced that it had been named a leader in Customer Service and Ease of Use by Javelin Strategy & Research in their 2018 Mobile Banking Scorecard.

The BBVA Compass Mobile Banking App was named a leader in both the ease of use and the customer service categories in Javelin Strategy & Research’s 2018 Mobile Banking Scorecard, marking the fifth consecutive year the app has been recognized as a leader in mobile banking by the independent research firm.

Cash or card? The numbers opting for the latter continue to grow, especially among young people – the millennial generation – and in large cities like Madrid and Barcelona. Additionally, with ever-present POS’s and more and more retailers who accept them, card payments are increasingly frequent, even for low value transactions. These are some of the conclusions reached by BBVA Data & Analytics and reported by BBVA Research in a study about spending habits in Spain: The use of cash is on the decline and digital payments are increasingly popular.

A fintech firm has some big aspirations, and not just in the money it wants to raise, but the company it aspires to be.

The paradigm shift that will shape the future of banking was the subject of a keynote address by BBVA’s Derek White in Madrid this week. “BBVA is taking on Big Tech and building the future of banking”, he said.

BBVA secures the top spot in global mobile banking for the second year in a row. In a report published recently, ‘The Forrester Banking Wave™: Global Mobile Apps Summary, 2018’, Forrester Research, an independent research firm, singles out BBVA as leading the pack among nine global mobile banking leaders. This recognition comes a few months after the analyst firm gave BBVA the highest score for mobile banking in Europe. In 2017, BBVA also earned the first position in the global ranking, according to Forrester’s  ‘2017 Global Mobile Banking Benchmark.’

Customer journeys in banking are a bit like a romance, from the initial meeting when you’re trying to figure out if the bank and its products and channels are right for you, to the building of the relationship where of you learn more about each other, and finally to the engagement and marriage of what will hopefully be a happy, productive and successful long-term relationship.

BBVA backed digital banking platform Simple is shaking up the U.S. savings market by introducing a sector leading rate for consumers.

Three Texas cities are about to get a dose of high-end items when BBVA Compass brings its Christie’s events to the Lone Star State.

Developments in the U.S. fintech world reached the federal level this week (more so than usual).

New York State made a big splash in the fintech news headlines this week, which could (or not) create a ripple effect.

Fintechs are on the rise. Obvious statements aside, there is proof that many are taking notice of the fintech trend happening across the country and globe.

BBVA’s digital transformation has always been as much about serving customer needs as it has been about securing the future of the bank. In fact the two are synonymous, by ensuring customers can bank when, where and how they want to – including on the device of their choice – BBVA is building a bank that better serves their needs.

BBVA Compass recently announced the integration of BBVA Compass Financial Tools into its latest Mobile Banking App release. The tools are made available in coordination with MX, the leader in actionable financial data, based in Lehi, Utah.

Ask Fort Worth’s McCart & Sycamore Branch Retail Executive Jarod Mathis the reason behind the success he and his team have had at their branch and chances are good he’ll say family.

New doors may be opening for some fintechs across the country, at least according to one news source.

BBVA enables customers to manage security levels on their smartphones from a single point in the app. Users can configure the “security area” from the menu, and they can disable functionality for all their accounts and contracted products or even hide them from view. This is how BBVA Spain’s app, recently recognized for the second year in a row by Forrester Research as the best in Europe, has become a veritable remote control for mobile customers. Users can configure all the app’s permission settings and enable travel mode.

BBVA Compass’ Global Wealth team has a broad array of solutions for consumers who might have a one-size-fits all need. In fact, wealth management is simply the tip of the iceberg when it comes to the bank’s plethora of products in this area of banking.

Thanks to machine learning, chatbots are already becoming much more than a mere “always-on” tool used for interacting with the bank.

In the Arizona desert, rainfall is few and far between. While the Valley of the Sun has a dearth of precipitation, banking solutions and digital innovation run together and flow consistently in this extremely hot corner of the country.

BBVA’s Global Head of Customer and Client Solutions, Derek White, has been interviewed by leading Spanish newspaper Expansión.

BBVA’s push into the invisible payments market has taken another step forward with the deployment of a facial recognition payment system.

“Hi, how can I help?” They are only five simple words, but there was nothing simple about what followed when Google presented Google Duplex at its recent I/O conference recently. Google Duplex is an ‘intelligent’ AI-led voice assistant tool that is capable of executing simple voice calls, such as making restaurant reservations or hairdresser’s appointments. It sounded so realistic and human that the person on the other end of the line in each demo was seemingly unaware that they were speaking to a machine.

BBVA’s digital customers have once again set new records in their adoption of the groups digital channels and offerings, the bank is reporting.

Picture walking up to a digital banking kiosk, opening up an account, and subsequently receiving your personalized debit card almost immediately. Take a trip to the other side of the world, and you’ll discover that this is now a reality. But is there a place for something like this in the United States?

The second installment of BBVA Compass popular Sign In & Win Sweepstakes which awards customers for using their BBVA Compass Mobile Banking App, is now underway.

The sweepstakes, which started in June and wraps January 2, 2019, boasts a total of $35,000 in customer prizes, which includes one $10,000 grand prize, eight $1,000 monthly prizes and 34 weekly prizes of $500. According to BBVA Compass Director of Digital Engagement, ATM & Branch Distribution, Cody Sparks, in its first year, the sweepstakes proved to be a key driver of increased mobile adoption.

A study reveals that banking applications in the U.S. are already being used to the same degree as social media and weather apps.

Visitors to BBVA Compass branches on May 3 were treated to a sea of blue-clad team members waiting to give them special treatment as part of the bank’s first-annual Customer Appreciation Day.

Maria Holmes has seen quite a lot in her career, starting off as a stock broker and working in the financial industry for the past thirty years.

At BBVA Compass, digital transformation has been taking place across the bank from Engineering to Talent & Culture. Leading the charge for the transformation of the bank’s products and services has been the bank’s Business Development unit, under the leadership of Pepe Olalla.

In honor of the men and women who give of themselves to serve the public everyday, BBVA Compass has designated May Everyday Heroes month.

For many Americans, Memorial Day is the unofficial start of summer, replete with BBQs, time with friends and family and the first foray into the pool. But, even as we set about celebrating the freedom we have, it’s incumbent on us to not forget those who gave their all in service to our country.

BBVA CEO Carlos Torres Vila said this morning that “the opportunities for both BBVA and our customers are in the digital world.” The Group’s chief executive participated in the 25th Finance Sector Meeting organized annually by Deloitte and Spanish daily ABC.

• BBVA’s mobile platform marks the start of a new transformation stage for the Group, with a solution that unifies design, functionality and user experience
• BBVA Bancomer becomes the first BBVA franchise to adopt this new development in its mobile banking solution, which will be rolled out progressively across the Group’s footprint
• BBVA already has over 24 million digital customers, of whom 19.3 million use mobile devices.
• BBVA Bancomer’s digital sales have grown from 7 percent at the end of 2015, to 31 percent in the first quarter of 2018, and are expected to hit 41 percent by the end of the year

Almost nine months after the devastating and historic Hurricane Harvey came through the Texas Gulf Coast, BBVA Compass is reopening the last of its temporarily closed branches with a new design, location and state-of-the-art features.

Digital banking offers both customers and clients alike massive potential. The accessibility, control and extra insights being a digital banking user can deliver are huge, and for BBVA it’s a model it can use to help people make better, more informed decisions.

Whether you’re into a red or white, dry or sweet, or Sonoma or Napa Valley product – whimsical, wine-related holidays like National Moscato Day is something most wine enthusiasts can appreciate.

The changes and updates to functionality in the BBVA Compass Mobile Banking app continue to impress customers, judging by a stout 30 percent year-over-year jump in mobile active customers.*

Part of the lure of a good credit card rewards program is the possibility of significant bonuses for the money you spend. So, why do so many points go unredeemed?

In April 2017, BBVA Compass underwent a new chapter, launching a new website with the aim to improve transparency and make its information and services accessible to everyone.

Digital transformations are most effective when customers are not aware their bank has undergone one, says BBVA Compass Head of Retail Banking Çağrı Süzer.

The relationship between banks and ‘fintech’ startups has evolved from mistrust to collaboration.  Users, already used to enjoying improved customer experiences, may come out big winners. In this collaborative context, BBVA is mentioned as an organization that is “showing the world what the future of banking can be”.

Garanti Bank recently launched the opening of brokerage accounts via digital channels, with the new process requiring only a few clicks and less than 5 minutes to complete. This is a great advance over the old process, which required signing dozens of forms and took 60 minutes to complete.

The Money20/20 Asia conference, which was held last week in Singapore, is all about uncovering the future of financial services.

BBVA Compass’ commitment to the Mile High City and surrounding areas was on a high-profile display for the second time in five months this week, when the bank brought Kevin Mitnick on Tues., March 13 to speak to clients at a forum.

BBVA signed a collaboration agreement with the Spanish Patent and Trademark Office (SPTO), setting out the cooperation framework to raise awareness on and facilitate the understanding of industrial property-related issues within BBVA.

January 2017 saw a new era begin for BBVA Compass, the U.S. subsidiary of BBVA, when Onur Genç took the reigns as the bank’s CEO and country manager.

Some 42% of BBVA Spain’s sales were carried out through digital channels in January 2018, a record figure that far surpasses the same period a year earlier (24.5%) and is almost four times that of only two years ago (11%).

BBVA Asset Management and Global Wealth hosted its third edition Silicon Valley Immersion experience on Feb. 18 in San Francisco and wrapped up the week-long entrepreneurial experience for 21 clients on Feb. 23. Participants came from the U.S., Mexico, Peru, Switzerland and Spain.