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Mobile banking

29 Mar 2019

BBVA Compass Atascosita Branch Retail Executive Liz Zweifel recently said of the bank’s efforts around mobile engagement, “It’s important to make sure our customers understand we aren’t pushing them away, we just want them to have access to another resource and another connection.”

22 Mar 2019

20 Mar 2019

Not long ago, banks that offered mobile apps were few and those that did essentially offered a convenient way for customers to check their account balance. Today, choosing a bank with no mobile app would be a non-starter for most customers.

18 Mar 2019

When it comes to designing customer interaction with online services – whether from a GPS navigator or through a mobile banking app – it is more and more common to design automated features that anticipate customer issues.

14 Mar 2019

05 Feb 2019

24 Jan 2019

08 Jan 2019

Garanti Bank is expanding its unique range of innovative products and services with the rollout of Garanti Stories, a new feature embedded in the Garanti Cep app. Garanti Stories offers services that go beyond traditional banking while fulfilling customers’ basic needs and expectations, delivering an experience similar to the stories on popular social media platforms such as Snapchat and Instagram.

02 Jan 2019

11 Dec 2018

01 Dec 2018

27 Nov 2018

Atom bank, the UK’s first bank built for mobile and the country’s fastest growing mortgage lender, has agreed a multi-year partnership with leading fintech Thought Machine to put its next generation of personal and business banking products onto Thought Machine’s Vault platform.

26 Nov 2018

Today is Cyber Monday, which means many people will be spending time online to find the perfect gift for a loved one, or maybe themselves. When paying for those gifts, in many cases credit cards will be front and center. If you’re shopping on Cyber Monday and using a credit card, you can worry a little less about things like reaching your credit limit or potential fraud with BBVA Compass Mobile Banking alerts.

19 Nov 2018

Paying bills may be on the top of many people’s monthly to-do lists, but the number that count it among their favorite activities in a given month likely isn’t high. So, why not make it a little easier?

14 Nov 2018

The mobile banking app is the fastest-growing communication channel between banks and their customers today. For customers who use their banking app, it has become their preferred and most frequent channel of engagement. Still, most of the functionalities for banking apps are targeted towards servicing with limited new product sales capabilities. So, why don’t banks unleash the full potential of that digital channel?

13 Nov 2018

12 Nov 2018

07 Nov 2018

06 Nov 2018

Budgeting. We all know we need to do it. At one point or another, chances are good we’ve been taught, taken courses or heard tips on how to budget. So, why do so many people still find it difficult?

05 Nov 2018

31 Oct 2018

29 Oct 2018

25 Oct 2018

The bank brings digital transformation to its business customers with a financial aggregation service. BBVA One View is a real-time platform-agnostic service that allows businesses to control all their domestic accounts, credit accounts and cards from a single dashboard. This service, the first of its class in Spain, goes beyond financial aggregation. Leveraging Big Data technologies, it gathers and organizes information on bank accounts and other financial products, allowing companies to optimize their treasury activity and make decisions more efficiently.

24 Oct 2018

Gone are the days where verifying your identity meant photocopying your ID or showing your face in person alongside your driver’s license. Identity verification is easier thanks to camera-enabled smartphones.

23 Oct 2018

18 Oct 2018

Continuing to notch wins for its mobile banking app, BBVA Compass Mobile Banking was recently recognized as one of the top five banks in mobile deposit user experience in the 2018 Mobile Deposit Benchmark Report. The report, conducted by fintech and digital commerce research firm Futurion, was sponsored by Mitek, a global leader in mobile capture and digital identity verification solutions.

15 Oct 2018

10 Oct 2018

04 Oct 2018

26 Sep 2018

21 Sep 2018

18 Sep 2018

13 Sep 2018

10 Sep 2018

04 Sep 2018

27 Aug 2018

23 Aug 2018

BBVA enables customers to manage security levels on their smartphones from a single point in the app. Users can configure the “security area” from the menu, and they can disable functionality for all their accounts and contracted products or even hide them from view. This is how BBVA Spain’s app, recently recognized for the second year in a row by Forrester Research as the best in Europe, has become a veritable remote control for mobile customers. Users can configure all the app’s permission settings and enable travel mode.

20 Aug 2018

15 Aug 2018

13 Aug 2018

08 Aug 2018

BBVA, a pioneer in real-time customer enrollment, has enhanced its online sign-up process. Last year, the bank announced the creation of Veridas, a technology company specializing in authentication systems. BBVA founded the new company with Das-Nano, a startup based in Spain’s northern Navarre region. The joint venture has already produced results: now anyone can sign up as a BBVA customer, from anywhere and at any time, by simply sendingtheir photograph and a video to the bank.

06 Aug 2018

25 Jul 2018

Garanti Bank has been driving digital banking growth for 20 years in Turkey, leading the development of mobile banking in the country. Bora Uludüz, Garanti’s senior vice-president of Digital Banking, says the Turkish bank set digitization as one of the pillars of its strategy, dedicating relevant resources to the development and deployment of new technologies.

18 Jul 2018