Close panel

Close panel

Close panel

Close panel

Artificial Intelligence

Today

When it comes to designing customer interaction with online services – whether from a GPS navigator or through a mobile banking app – it is more and more common to design automated features that anticipate customer issues.

11 Mar 2019

Money is often cited as being one of the biggest causes of stress in people’s lives. So imagine a ‘Self-driving’ bank account that took away some of that stress by watching your finances 24/7 and acting on your behalf to make your money work harder for you. Well it’s a future that’s very close to becoming a reality with latest advances in Artificial Intelligence now able to do more for you than ever before.

04 Mar 2019

In its most recent issue, The Fintech Magazine examines some of BBVA’s most recent technology advances, such as payments powered by facial recognition and the use of artificial intelligence in its mobile banking application.  The magazine also outlines the core of the bank’s digital strategy and describes how BBVA is taking steps to fulfill its vision of automated banking in the future.

21 Feb 2019

Every parent has been in this position: the baby cries and cries, and we don’t know why. Is it hungry? Is it tired? Ana Laguna, data scientist at BBVA Data & Analytics, asked herself the same questions when her first child was born. Ana looked for an app that would help her understand why her baby was crying.  But she didn’t have any luck. Then she thought she could translate her baby’s crying and understand what it needed any time by using the artificial intelligence techniques that she uses everyday at work.

20 Feb 2019

BBVA and OpenMind, in collaboration with Professor Rafael Yuste, held a conference in Brussels to discuss the potential legal implications stemming from the rapid development of Neurotechnology and Artificial Intelligence. Under the title “Do we need new human rights?” scientists, politicians and regulatory authorities described the current situation and pointed to problems that need to be addressed, offering possible solutions to an issue that is not without controversy.

07 Feb 2019

06 Feb 2019

05 Feb 2019

21 Jan 2019

Obsessive Compulsive Disorder is a neurologic condition that causes people suffering from it to be dominated by anxiety and develop unwanted thoughts that they cannot get rid of. Researchers at the Universidad Carlos III are applying artificial intelligence techniques to detect which brain areas are affected by this disorder. Emilio Parrado, a data scientist at BBVA was one of the researchers that took part in the project and explains how machine learning can bring huge improvements to any activity, including finance.

16 Jan 2019

20 Dec 2018

13 Dec 2018

11 Dec 2018

07 Dec 2018

05 Dec 2018

Space Apps Challenge is an annual global contest where scientists and innovators from across the world compete to solve challenges facing the aerospace industry proposed by NASA. In 2016, I was one of the scientists that won this prize thanks to an algorithm capable of detecting and classifying Near Earth Objects, or NEOs. Today, I work as a data scientist at BBVA, where I develop fraud detection models. This is my story.

26 Nov 2018

06 Nov 2018

05 Nov 2018

The arrival of new blockchain platforms, advances in cloud computing and the consolidation of new machine-human interactions, are among the hottest trends according BBVA Next Technologies ‘Tech Radar 2018‘, a report that shines the spotlight on some the most relevant tools and practices in 2018, as well as those that will mark the next years in fields such as big data and artificial intelligence.

31 Oct 2018

Driverless cars capable of behaving like bird flocks, software capable of playing sheets of music composed during the Renaissance, algorithms capable of analyzing emotions expressed by social media users and tools for boosting people’s learning abilities… These are just some areas on which the winners of this year’s edition of the Spanish Computer Science Society (SCIE) – BBVA Foundation Research Awards have focused their work.

24 Oct 2018

23 Oct 2018

19 Oct 2018

The issue is no longer about using data, but doing it in a responsible manner that also has a positive impact on users’ lives.  This was one of the most relevant topics discussed during the second day of BBVA Open Summit, where Derek White, Global Head of Client Solutions at BBVA, stressed that user confidence is the key to success in this new digital playing field.

18 Oct 2018

With investments on artificial intelligence expected to reach €10 billion by 2020, it is evident that the financial sector is very optimistic about these technologies. However, the level of uncertainty surrounding AI remains almost too high to justify this degree of enthusiasm. In a recently published paper, the World Economic Forum warns about how overhyped misconceptions of what AI really is and what it can deliver may undermine the potential benefits derived from the use of artificial intelligence in finance. In contrast with this vision, other experts concur that AI contributes more to prevent and mitigate risks than to generate them.

17 Oct 2018

11 Oct 2018

24 Sep 2018

11 Sep 2018

06 Sep 2018

28 Aug 2018

New technologies have transformed the financial sector based on integrating systems that learn for themselves while processing millions of pieces of data. BBVA has pioneered the use of automated systems such as bots to enhance customer experience.

17 Aug 2018

The Boston Consulting Group (BCG) recently released research aimed at demonstrating the importance of digital transformation in corporate banking. In the research, BCG underscored the notion that for lasting and meaningful digital transformation, banks need to develop a clear vision for the future of banking, formulate a comprehensive strategy of how they will evolve alongside it, and plan their initiatives accordingly.

02 Aug 2018

31 Jul 2018

27 Jul 2018

18 Jul 2018

Big data and artificial intelligence (AI) are among the most discussed subjects of our age.  Terms such as machine learning and deep learning are gradually becoming part of our daily lives. Increasingly, a wide array of economic sectors, including banking, is taking advantage of the potential offered by these exponential technologies to improve customer experience  and offer a more relevant catalogue of products and services.

09 Jul 2018

05 Jul 2018

Gesturing to the mint colored typewriter on the table, BBVA US Director of Risk Technology and Productivity Amory Booher said, “Technology has a lifecycle with a start and end date. For instance, the computer changed how we interacted with typewriters. Similarly, artificial intelligence and cognitive capabilities are changing how we interact with computers. We don’t know if these technological advancements will be as significant as going from the typewriter to the computer, but it’s incumbent on us to understand how these technologies are being applied so we can use them to make our lives better.”

04 Jul 2018

03 Jul 2018

22 Jun 2018

20 Jun 2018

“Hi, how can I help?” They are only five simple words, but there was nothing simple about what followed when Google presented Google Duplex at its recent I/O conference recently. Google Duplex is an ‘intelligent’ AI-led voice assistant tool that is capable of executing simple voice calls, such as making restaurant reservations or hairdresser’s appointments. It sounded so realistic and human that the person on the other end of the line in each demo was seemingly unaware that they were speaking to a machine.

14 Jun 2018

Fintech expert Chris Skinner shared the stage with Carlos Kuchkovsky, CTO New Digital Businesses at BBVA, at Desafío Ingenia, where they debated the arrival of technologies such as artificial intelligence, the importance of data and new entrants in the financial services market.

13 Jun 2018

25 May 2018

Artificial intelligence is here to stay. In recent years it has opened the way to different areas of our lives, reaching what were previously unknown territories. This is not a single technology, but rather a set of construction blocks that act as catalysts for major advances, which is why BBVA is committed to an innovative approach based on data science and artificial intelligence to boost its capital markets business.

23 May 2018

Today technology is taking giant steps forward and has become a fundamental part of our daily lives. Non-stop and increasingly powerful innovations provide us a huge array of new opportunities that are only a click away. One example is artificial intelligence, a domain that has extended into the financial field, becoming an agent of change, capable of revolutionizing a large part of the world’s financial markets.

16 May 2018

14 May 2018

Big technological companies and some banks such as BBVA are already using artificial intelligence (AI) in their products and services. However, the revolution that comes with this new technology has only just begun. At a conference organized by the IESE Business School, Ricardo Forcano, Global Head of Talent and Culture at BBVA, set forth six key issues that companies should bear in mind when adapting to this new environment.

10 May 2018

07 May 2018

A report by The Economist Intelligence Unit (EIU) studies the degree of readiness of different countries ahead of an ever increasing presence of  technologies such as robotics and artificial intelligence. The study includes a series of in-depth interviews with experts in different fields, among them, Elena Alfaro, Head of Customer Solutions Analytics & Open Innovation at BBVA.