Francisco González, Group Executive Chairman

• Transformation: “We’ve reached a digital tipping point. In six countries more than 50 percent of customers are digital”
• Dividend: “Our earnings in 2017 allow us to maintain a very solid stream of dividends, with a clear, predictable and sustainable remuneration policy”

• Principles: “We’ve gone through a deep financial crisis and BBVA emerged from it with a very strong reputation”

• Evaluation: “In 2017 we accelerated our transformation, making great strides in the digitization of our business with a huge impact in terms of sales and customer loyalty and satisfaction”

Moments before the start of BBVA’s Annual General Meeting, to be held in Bilbao today, Francisco González made some remarks in which he reviewed last year’s results and the advances in the digital transformation project. “2017 has been a very good year for BBVA, and 2018 will be even better. And I know it will, because I have never seen our company so strong, so committed, and so united as under this transformation project.” he said.