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Innovation

All BBVA’s information about Innovation.

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After the incidents of the previous months (SolarWinds, Codecov,…) it is becoming more evident that it is necessary to have a strong inventory and control over the components with which we build our software, as well as to strengthen the process used to build it.

That list of components of our software is what we called SBOM (Software Bill of Materials), and it’s a key component for managing our supply chain, which is one of multiple entrypoints of vulnerabilities for our software, as the aforementioned incidents have shown.

As a good proof of the importance of securing our SBOM is the Executive Order issued by the US president Joe Biden in May, which will impose new and strict standards for every software that is to be acquired by the United States federal administration, including some measures aimed to improve the security in the Software Supply Chain.

In the last six years, BBVA’s original team of less than ten designers has bloomed into a community of more than 500. This year the bank earned a special mention at the Spanish National Design Awards. In the meantime, design became a strategic driver of its transformation process, allowing customers to play a leading role by determining the design of its products. BBVA is facing the future trying to scale up its products by globally with efficiency, integrating data into design and exploring new user experience features, such as voice-enabled navigation.

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A short meeting first thing in the morning can be more productive than a two hour meeting at midday, and a team working on a project no longer needs to complete one phase to start the next. These are two examples of what BBVA employees have learned since they incorporated agile methodologies into their daily working lives, practices that have been further strengthened in the last year under the pandemic.

Garanti BBVA is aware of the role that teachers play in promoting quality education. For this reason, since the restrictions began in March 2020, the bank and its ÖRAV Academy have transformed the content they offer teachers through their platform, enriching it with additional information and training apps so that teachers can adapt to the changes following the pandemic.

Changes to Turkey’s banking legislation herald a new stage that will see customers increasingly shifting towards digital banking. In anticipation, Garanti BBVA – the bank that spearheaded the development of online banking in the country – has digitized its entire customer onboarding process and allows banking transactions to be carried out easily, quickly and safely.

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José Luis Elechiguerra, a chemical engineer, born in Mexico and with more than 12 years of experience at BBVA, recently took on the role of the Global Head of Engineering and Organization at the BBVA Group.

Recently arrived from BBVA USA where he was in charge of the Client Solutions area, Elechiguerra has accepted the responsibility of being the technological enabler for the bank’s strategy. The way he sees it, without technology it is impossible to talk about sustainability, or helping customers make the best financial decisions, or any other objective set by the BBVA Group. His greatest challenges include consolidating the global application development platform, continuing to explore the potential of cloud computing, helping to make data available to be a smarter bank, and further developing the agile work model so that it expands across the entire organization.

All of this, while continuing to watch the major digital competitors and fintech companies in the rearview mirror – from whom he has learned that banks must be faster in responding to customers’ new demands, as Elechiguerra explains in this interview.