Alicia Pertusa, head of Client Solutions Strategy at BBVA, has been involved in the different ‘blockchain’ research projects and pilots that BBVA has carried out over the past five years. The launch of its first bitcoin transaction and custody service in Switzerland was a landmark achievement for BBVA. The rollout was made possible thanks to the regulatory framework set up by the Helvetian country, which provides a unique opportunity to explore innovation in digital asset management. In this interview, Pertusa explains how this service is just a first step in an area that is going to have a direct impact on how we exchange not only money, but also any valuable asset or piece of information.

World Finance magazine has given two awards to Garanti BBVA in the 2020 edition of its Digital Banking Awards. BBVA’s Turkish unit has thus become the Best Digital Bank for the fourth consecutive year and was named as having the Best Mobile Application in the Turkish market.

Three years ago, BBVA USA unveiled a new front-end sales and service application that would be a key tool for the frontline branch employees across the bank’s footprint. That tool was Client Vista.

Yesil Science was created with the objective of developing innovative solutions to healthcare, combining medicine, art, and technology. In addition, it is a company that has participated in the Garanti BBVA Partners program.

Pressure to get on board with remote working, adapting to the changes in a market revolutionised by the pandemic, and dealing with customers who have new and urgent needs. Startups have faced unprecedented challenges in 2020, but their digital DNA has helped them make fast decisions to handle these tests.

BBVA has appointed José Luis Elechiguerra, current Head of Client Solutions in the United States, as Global Head of Engineering & Organization, replacing Ricardo Forcano who, after a successful decade at BBVA, is leaving the bank to start an academic research project.

Users without a bank or credit card can easily receive a new password by logging on to Garanti BBVA Mobile with their new ID.

The tokenisation of assets via blockchain could facilitate new financing pathways, guarantee secure investments and programme digital money so that it can only be used for certain purposes, although the associated regulations have not yet materialised.