At the 18th edition of the ‘IMI Conference Turkish Contact Center Awards’, Garanti BBVA was recently presented the award for the ‘Best Digital Solution’. The event was held as part of the Turkey Communication Center Days. All sectors using call center services participated in the competition.

BBVA has explored the potential of blockchain technology as a major catalyst to create value in finance 2.0 for the past six years and is confident of its ability to build a more advanced society in economic and social terms. Alfonso Gómez, CEO of BBVA Switzerland,  spoke recently at the Fifth Blockchain and Digital Asset Forum hosted by online publication El Confidencial and sponsored by Grant Thornton, Allfunds, Criptan and Metrovacesa. Alfonso explained the key points of digital assets, discussed the role and responsibilities of traditional banks in this new space, and pointed out the opportunities that are now emerging.

You can watch the event delayed here.

Investor interest in the healthcare innovation market is reflected in record funding numbers and a myriad of opportunities for startup growth and collaboration. However, it is not all plain sailing for entrepreneurs in the sector, who face challenges such as the need to differentiate themselves in an increasingly crowded landscape.

Machine learning, metaverse and chatbots are some of the technologies that stimulate and facilitate learning in a virtual environment with great potential. Edtech startups, including some thirty unicorns, are confronting the digital divide to achieve the democratisation of knowledge thanks to the Internet and are coming up with innovations to motivate students in front of the screen.

BBVA New Gen, the investment product offered by the Group’s Swiss franchise, has completed its first year of existence. In a move to streamline the onboarding process, the bank now lets prospective customers sign up online just by uploading a ‘selfie’, after which their identity is verified in a matter of seconds. BBVA Switzerland is leveraging this technology, which can verify identity documents and passports from more than 190 countries, to boost its international expansion.

Almost 1,000 engineers have joined BBVA in the first half of 2022. A figure that the financial institution expects to double by the end of this year. These are technology profiles that are embedded throughout the different countries where the bank has a presence, 400 of them in Spain.