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Innovation

Innovation

BBVA conducted a study in Spain and Mexico that shows that customers who use its main financial health tools save 11 percent and 20 percent more, respectively. But how did the bank ensure that they eliminated the influence of other variables when calculating this savings? To do so, the bank used two machine learning models and causal inference, a statistical methodology that detects complex cause-effect relationships.

The numerous advances in the field of neuroscience allow us to understand in greater depth how the human brain and its different mechanisms work. “Energy designs our thoughts. Energy can be programmed, and therefore so can thoughts,” said Ana Ibáñez, an expert in applied neuroscience and a high performance brain coach, during a talk as part of the BBVA Tech Women program.

Garanti BBVA’s crypto app provides a secure and user-friendly crypto wallet and trading experience, while adding new tokens to its asset portfolio every day. The app currently offers support for Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC) and Avalanche (AVAX), and now users will be able to transfer and store their Chiliz (CHZ) over the Ethereum network.

Garanti BBVA continues to enhance its offerings, simplifying life for customers by integrating vehicle-related products and services into a single platform with the "My Vehicle" feature on Garanti BBVA Mobile, the most widely used banking app in Türkiye. Customers can add their license plate information to Garanti BBVA Mobile to track all transactions, expenditures, and campaigns related to their vehicles in one place.

Garanti BBVA Digital Assets, the first initiative of Garanti BBVA Financial Technologies Inc., is now offering crypto wallet service on its mobile platform. This marks the first time in Turkey that a bank subsidiary has developed and implemented a crypto currencies wallet with its own resources. Garanti BBVA Digital Assets now allows customers to transfer and store bitcoin (BTC), Etherum (ETH) and USD coin (USDC) assets on its mobile platform, Garanti BBVA Crypto.

Web components are a set of features that allow the creation of reusable elements in web pages and applications. When developing, you get fast and efficient delivery of consistent, high-quality user interfaces for all platforms. But creating web components can be tedious and repetitive, so how can we improve it? The use of some tools or libraries such as Lit makes it possible to speed up and optimise the process.

In a bid to protect its customers from telephone scams, Garanti BBVA has launched a new  feature in its mobile app to reassure customers that the calls they receive from the bank are being made via the bank’s secure channels. When taking a call from somebody claiming to represent the bank, the customer can track whether the caller is genuinely from Garanti BBVA and can see the name of the caller on the alerts screen in the mobile app.

After years at the forefront of artificial intelligence (AI)-based research and projects, BBVA has taken another big step forward in the use of generative AI in its main markets. Not only has it prioritized around 100 projects to be developed with various tools that employ this new technology, it has also signed a strategic agreement with OpenAI —the creator of ChatGPT— to start deploying this cutting-edge tool among its employees. The aim is to explore, in a safe and responsible way, how generative AI can expedite processes, improve productivity and foster innovation thanks to its abilities to create text and images and process information, among other features.

Garanti BBVA, a leader in digital payment innovation in Türkiye, has introduced the country's first biometric verification card, the Bonus Platinum Biometric Card. This groundbreaking product, described as a "game-changing technology" in payment systems, enables users to make quick, unencrypted, and secure payments by scanning their fingerprints. It also allows for limitless secure contactless payments, setting a new standard in the industry.

Digital channels have become the main way banks interact with their customers, both to check information and to carry out any kind of transaction. In this context, biometrics are gaining ground as they are a safe way to verify that customers are who they say they are. “At BBVA, there are over 40 use cases on a group level in which customer identity must be identified by biometrics, one of the most secure ways to prevent fraud,” said Natalia Ortega, Global Head of Financial Crime Prevention at BBVA.

BBVA completed a successful pilot test of distributed execution of quantum algorithms across multiple conventional servers in the AWS cloud. BBVA's pilot, one of the first of its kind in the financial sector, provides the bank with a proprietary architecture to further explore the use of quantum computing in complex financial tasks.