Changes to Turkey’s banking legislation herald a new stage that will see customers increasingly shifting towards digital banking. In anticipation, Garanti BBVA – the bank that spearheaded the development of online banking in the country – has digitized its entire customer onboarding process and allows banking transactions to be carried out easily, quickly and safely.
Organized for the 14th time by focusing on technology, Digital Age Tech Summit under the corporate sponsorship of Garanti BBVA hosted creative names of the digital world.
José Luis Elechiguerra, a chemical engineer, born in Mexico and with more than 12 years of experience at BBVA, recently took on the role of the Global Head of Engineering and Organization at the BBVA Group.
Recently arrived from BBVA USA where he was in charge of the Client Solutions area, Elechiguerra has accepted the responsibility of being the technological enabler for the bank’s strategy. The way he sees it, without technology it is impossible to talk about sustainability, or helping customers make the best financial decisions, or any other objective set by the BBVA Group. His greatest challenges include consolidating the global application development platform, continuing to explore the potential of cloud computing, helping to make data available to be a smarter bank, and further developing the agile work model so that it expands across the entire organization.
All of this, while continuing to watch the major digital competitors and fintech companies in the rearview mirror – from whom he has learned that banks must be faster in responding to customers’ new demands, as Elechiguerra explains in this interview.
Atom bank, has confirmed that its £40m raise will be led by Toscafund Asset Management LLP and BBVA. As the bank heads towards profitability, the £40m raise includes an offer to participate for qualifying shareholders in new ‘A’ class shares in Atom priced at 60 pence.
BBVA USA was recently honored by IDG’s CIO as a U.S. 2021 CIO 100 award winner for its efforts, that took place exactly one year ago this week, in creating an online portal for the Paycheck Protection Program (PPP).
Artificial intelligence, machine learning and big data are transforming the traditional application of tech in the world of marketing. With these tools, startups and SMEs are able to reach a more specific audience for their products at a lower cost than traditional advertising.
Vinton Cerf is considered by many as the father of the Internet. He was the founding president of the Internet Society. With the Internet, Vinton Cerf completely revolutionized information transmission processes, allowing the unrestricted flow of information around the world.
Spain has set itself the challenge of becoming an attractive country for emerging companies through the Strategy for Spain as an Entrepreneurial Nation. The purpose of the strategy is to promote and boost their formation and development through four milestones: investment, talent, scalability and public sector support for entrepreneurship.
Contact Center World has given two awards to Garanti BBVA, which came in second place in the categories of best call center and best customer service.
Garanti BBVA’s retail and business clients can now view their account balances and statements with other banks. Garanti BBVA Internet allows self-employed and businesses check their accounts with other banks from a single screen, without any further login requirements.
The agile work methodology, new skills that teams look for or the recent inclusion of diversity as a strategic business priority are some of the ways in which BBVA’s human team has changed over the past few years. Paloma Tejada, head of Talent and Culture, Agile and Communications, at Client Solutions, BBVA, spoke about all of them in a conversation with Matthew Gamser, CEO of the SME Finance Forum.
Garanti BBVA, Ekonomist magazine and the Turkish Association of WomenEntrepreneurs (KAGIDER) completed the 14th edition of their Women Entrepreneurs of Turkey Contest. The winners in the four categories were announced during the awards ceremony, which took place online on March 5th.
The initiative Garanti BBVA Partners continues making a difference with its contribution to Turkey’s ecosystem of entrepreneurs. The program supports the efforts of entrepreneurs in the field of sustainable development and new strategies, also in the year 2021.
Generation Z expects a financial model that meets their needs in terms of digitalisation, immediacy and respect for the environment. Born at the heart of the digital age, they expect services that live up to their requirements for transparency and constant attention.
We tested OpenAI’s GPT-3 (one of the largest Artificial Intelligence (AI) language models ever created) on ten Spanish customer conversations about banking. Without any previous customization, re-training or transfer learning whatsoever, we asked it to generate summaries that would be useful to any bank agent who joins (or retakes) the conversation.