Garanti BBVA Made a Solid Start to 2026

Asset size realized at TL 4 trillion 783 billion 750 million 292 thousand and the Bank’s contribution to the economy through cash and non-cash loans was TL 3 trillion 566 billion 251 million 702 thousand. Actively managing the funding base, customer deposits continued to be the main funding source; 66% of assets are funded via customer deposits. Customer deposit base reached to TL 3 trillion 160 billion 943 million 617 thousand with 0.5% growth in the first 3 months of the year. Preserving the strong capital stance, Bank’s capital adequacy ratio was realized at 16.2%. The Bank delivered an ROAE (Return on Average Equity) of 30.3% and an ROAA (Return on Average Assets) of 2.9%.

Garanti BBVA CEO Mahmut Akten commented: “2026 began in an environment where geopolitical developments have heightened uncertainty, further increasing the importance of agility in decision-making. The rising risk aversion in financial markets, coupled with commodity prices –particularly energy– continues to weigh on growth prospects while reinforcing inflationary pressures”.

Against this backdrop, the Central Bank maintains a prudent policy stance in its disinflation efforts. With rising external financing needs and their potential implications for the currency, the bank sees a structure that places greater priority on financial stability.

“Following developments in early March, we observed an upward trend in funding costs across the sector, which we expect to become more visible in the second quarter. Nevertheless, supported by our strong balance sheet and our above-expectation performance in the first quarter, we remain well positioned to navigate this environment effectively,” according to Mahmut Akten.

In the first quarter of 2026, Garanti BBVA´s total assets approached TRY 5 trillion, with loans accounting for 56% of it. While maintaining a solid lending trajectory, the bank continued to outperform the sector, supported by its strong demand deposit base, the value generated through digital channels, and its disciplined capital management. “Our broad customer base and strong market positioning remain key drivers of this performance. With the support of the margin expansion, we maintained our return on equity at around 30%. At the core of this performance lies our approach of positioning customer experience as a strategic priority, supported by data-driven decision-making,” Mahmut added.

Referring to the Bank’s strategic priorities, Akten continued: “Within our Radical Customer Perspective framework, we embed customer experience at the core of our business, extending beyond interaction points to decision-making processes and product design. Understanding our customers’ needs remains our top priority. In this context, we conduct satisfaction surveys through Garanti BBVA Mobile, our main customer engagement channel. We have reached 90% of our 18 million active mobile customers and collected feedback from approximately 2 million users”.

Through a hyper-personalized service model, the bank tracks approximately 20 million daily customer actions and transforms these insights into fast and effective decisions using artificial intelligence. On a daily basis, it is able to identify the needs of nearly 10 million customers and provide relevant solutions in real time. Also, the digital assistant Ugi, redesigned with generative AI, currently supports its customers across nearly 200 different topics.

Akten, concluded: “We continue to stand alongside our customers across all their financial needs, further strengthening our position as their primary bank. We remain committed to a growth strategy that prioritizes a balanced risk-return profile and focuses on high value-added, sustainable areas. Going forward, we will continue to support Türkiye’s economic and social development through our balanced, Turkish lira-focused growth approach. I would like to thank all our colleagues for their contributions and all our stakeholders for the trust they place in us.”

Summary Financial Data on Operating Results of Accounting Period

• Average return on assets is 2.9%.
• Average return on equity is 30.3%.
• Support provided to economy through performing cash and non-cash credits reached TL 3 trillion 566 billion 251 million 702 thousand.
• Market shares of total performing loans, TL loans and FX loans are respectively 11.2%, 12.6% and 8.5%.
• Since the beginning of the year, total customer deposits grew by 0.5% and market share reached 10.9% level.
• Share of customer demand deposits in total customer deposits reached 41%.
• Capital adequacy ratio is recorded as 16.2%, above the required level of 12.16%.
• Non-performing loans ratio is recorded as 3.3%.