Garanti BBVA

Garanti BBVA’s AI journey, launched in 2016, has evolved into Ugi, which today handles more than 6.4 million monthly interactions on average, has 1.6 million active users, and supports more than 300 end-to-end banking transactions. With the integration of generative AI, Ugi can now understand 90% of user requests. Over the past year, nearly 50% of mobile banking customers interacted with Ugi at least once, while the system delivered proactive solutions through 780,000 instant notifications per month.

Winners in five categories were announced at a gala ceremony on April 28, with Gurvita founder Bahar Şamhili Tanju named Woman Entrepreneur of Türkiye. The competition, organized by Garanti BBVA in partnership with Ekonomist magazine and KAGİDER, has received more than 50,000 applications since its launch in 2007.

Türkiye Garanti Bankası A.Ş., announced its financial statements dated 31 March 2026. Based on the consolidated financials, the Bank’s net income in the first 3 months of the year recorded as TL 33 billion 615 million 247 thousand.

Garanti BBVA has been recognized in two categories at the Environmental Finance Sustainable Debt Awards 2026 for Türkiye’s first biodiversity-themed bond issuance. The bond channels funding toward the protection of marine and freshwater ecosystems and introduces an innovative financing model in the sustainable debt markets.

The new digital tool offers personalized model portfolios based on each investor’s risk profile and time horizon, making the investment process faster, clearer, and more straightforward.

Garanti BBVA has signed memorandums of understanding (MoU) with Bilkent Cyberpark, İTÜ ARI Teknokent, and ODTÜ Teknokent to connect technology startups with financial expertise, mentorship, and global networks. The partnerships will offer entrepreneurs multilayered support—from financial literacy training and acceleration programs to tailored banking solutions.

Garanti BBVA has launched a new banking service model for technology startups operating in technoparks, combining tailored financial solutions with specialized advisory support.

Garanti BBVA has expanded its export financing solutions by making its Turkish lira (TRY) Export Loan accessible through digital channels. Clients can now draw on their existing limits without visiting a branch and meet their financing needs quickly and easily, with financing terms of up to 24 months.

Garanti BBVA recently announced the expansion of its YouTube video series, ‘Talking Investment’ with new content. Designed to make the investment world accessible to everyone, the series simplifies technical topics to boost financial literacy and support customers in their financial decision-making.

Garanti BBVA was honored at the 2026 Euromoney Private Banking Awards as Türkiye’s Best International Private Bank. This prestigious award from one of the world’s leading financial publications recognizes the bank’s excellence in private banking and wealth management.

Garanti BBVA is now offering its appraisal and mortgage services on digital channels for both sole traders and corporate clients. The move comes as part of the bank’s efforts to improve the speed, convenience and flexibility of credit.

Garanti BBVA recently launched ‘My Family,’ a new section on its Garanti BBVA Mobile app that lets parents manage their children’s finances on a single screen. This all-in-one solution features expense-tracking, educational content and financial products, such as checking accounts, savings accounts, Türkiye’s Individual Pension System (BES) and cards.

Garanti BBVA has completely overhauled BonusFlaş. With a modern interface, faster NFC Mobile Contactless and QR payment flows, enhanced card management, personalized offers and digital wallet features, BonusFlaş brings wallet, rewards, payments and cards together in a single platform.

Through this new card integration, Garanti BBVA clients can now view and manage cards issued by different banks via a single screen. The feature enables users to track key details such as credit limits, transaction activity, and reward points associated with cards held at other institutions. In addition to individual customers, merchants, SMEs, and corporate clients can also view cards from different banks in one place, allowing them to manage their financial position in a more comprehensive and integrated way. Implemented in line with Open Banking regulations, the feature means that clients no longer need to switch between multiple banking […]

Techstars Startup Weekend Women Istanbul, organized as part of Garanti BBVA's role as Techstars lead partner in Turkey, has come to a close. Held simultaneously with events in 40 cities around the world, the Istanbul leg took place at Salt Galata from March 6 to 8, coinciding with International Women's Day.

Garanti BBVA has provided €13 million to UNO, one of Türkiye’s leading bread manufacturers. The funding will modernize production lines to reduce natural gas and electricity consumption, enhance energy efficiency and reduce carbon emissions.

Garanti BBVA Talent Week 2026 will offer university students and recent graduates the opportunity to explore career paths ranging from banking to technology, meet senior leaders, and experience the skills of the future first-hand. The application period runs through February 19.

Garanti BBVA, in partnership with TUREMPA, removed over 60 tons of solid waste and 613,000 liters of liquid waste from marine ecosystems in the Marmara Sea, Lake Van, Göcek and the Saros Gulf in 2025.

A custom-designed ATM manufactured from waste and scrap materials and powered entirely by renewable energy has become a symbol of how innovative employee ideas at Garanti BBVA are turned into tangible projects — and of how sustainability has become an organic part of the organization’s culture.

Garanti BBVA announced its financial results for 2025, reporting a net income of TL 111.26 billion. Total assets reached TL 4.55 trillion, and lending stood at TL 3.49 trillion. Customer deposits amounted to TL 3.14 trillion, representing growth of 50 percent over the previous year. Meanwhile, the bank maintained its strong capital position, with a capital adequacy ratio of 17.5¹ percent. Return on average equity (ROAE) reached 29.1 percent and return on average assets (ROAA) was 2.9 percent.

¹Does not include the forbearance introduced by BRSA

Garanti BBVA surpassed TL 1 trillion in sustainable finance as of January 2026, in line with its new target of TL 3.5 trillion for the 2018-2029 period. This achievement is a reflection of the bank’s long-term commitment to sustainable finance.

Garanti BBVA was honored in three categories at the 2026 Global Finance Sustainable Finance Awards, underscoring its long-term commitment to sustainability and its tangible impact through innovative financing. The bank was named ‘Turkey’s Best Sustainable Finance Bank,’ while its financing for the Antalya-Alanya Highway Project earned it awards for the ‘Sustainable Finance Deal of the Year in Central & Eastern Europe’ and ‘Best Bank Supporting Communities in Central & Eastern Europe.’ This international recognition reflects Garanti BBVA’s leadership in sustainable finance and its ability to deliver measurable contributions in Türkiye and the wider region.

Garanti BBVA has extended its partnership with the Turkish Basketball Federation (TBF) for another five years. The sponsorship, which began in 2001, is the longest-running sponsorship agreement in the history of Turkish basketball. TBF President Hidayet Türkoğlu and Garanti BBVA CEO Mahmut Akten announced the agreement at a signing ceremony on January 27, where they shared their commitment to continuing their collaboration to support Turkish basketball.

Garanti BBVA has released a new video series, ‘Let’s Talk Investing,’ which aims to help viewers understand the world of investing and make more informed decisions. The videos are available on the bank’s YouTube channel and are designed for a wide audience – from beginners with no investment experience to investors seeking to expand their knowledge.

Garanti BBVA Payment Systems (GÖSAŞ) recently released the report ‘2025 Card Payments in Türkiye.’ The study, which analyzes trends in card spending, bank and credit card ownership and e-commerce growth, revealed rising credit and debit card spending volumes, increased contactless use, and a growing preference for upfront transactions. The study was based on data from the Interbank Card Center (BKM).

Garanti BBVA has incorporated two new features into its mobile app that let customers plan, reserve and manage their travel in one place. In partnership with Jolly, the bank has added ‘Plan Your Trip’ and ‘Add Trip’ features to the ‘My Travel’ section of its mobile app, with all travel transactions taking place seamlessly and securely on the app.

Garanti BBVA was recently honored with two awards at the 2025 Digital Banking Awards, organized by international financial publishing group World Finance, for the ‘Best Digital Bank in Retail Banking’ and the ‘Best Mobile Banking App.’ The awards are a reflection of the bank’s approach to digital banking and its focus on customers.

Garanti BBVA completely reshaped digital banking in 2025. With generative artificial intelligence at the heart of its digital strategy, the bank has evolved the user experience, making it more intuitive, more personalized and smarter. Garanti BBVA Mobile has transformed the banking experience by seamlessly integrating into millions of customers’ daily lives.

Since 2005, Garanti BBVA’s program has expanded women entrepreneurs’ access to finance —over 5 billion euros in the past five years— while redefining the role a bank can play in enabling their long-term business success. The project was created to serve an underserved segment in Türkiye and has established itself as a model capable of generating measurable impact and value for the business.

Garanti BBVA recently launched asset-backed securities (ABS), offering qualified investors a new structured investment alternative. The issuance enhances the bank’s flexibility in asset and liability management while reinforcing its overall balance sheet strength. The transaction also created a new source of liquidity for Garanti BBVA, and supported its capital adequacy ratios.