Garanti BBVA Digital Assets, the first initiative of Garanti BBVA Financial Technologies Inc., is now offering crypto wallet service on its mobile platform. This marks the first time in Turkey that a bank subsidiary has developed and implemented a crypto currencies wallet with its own resources. Garanti BBVA Digital Assets now allows customers to transfer and store bitcoin (BTC), Etherum (ETH) and USD coin (USDC) assets on its mobile platform, Garanti BBVA Crypto.

Generative artificial intelligence tools are evolving rapidly: in just two months, ChatGPT reached 100 million users. Other platforms such as TikTok took at least nine months. To grasp the potential of these applications, we first need to understand the large language models that drive them.

The emergence of tools like ChatGPT has transformed conversational interactions between humans and machines. Generative AI's ability to provide accurate and contextually relevant responses makes it particularly valuable for automated customer service environments, such as chatbots and virtual avatars.

Garanti BBVA’s mobile platform for cryptocurrencies now offers Avalanche c-chain support for AVAX coins, an asset in high demand in Türkiye.

In a bid to protect its customers from telephone scams, Garanti BBVA has launched a new  feature in its mobile app to reassure customers that the calls they receive from the bank are being made via the bank’s secure channels. When taking a call from somebody claiming to represent the bank, the customer can track whether the caller is genuinely from Garanti BBVA and can see the name of the caller on the alerts screen in the mobile app.

After years at the forefront of artificial intelligence (AI)-based research and projects, BBVA has taken another big step forward in the use of generative AI in its main markets. Not only has it prioritized around 100 projects to be developed with various tools that employ this new technology, it has also signed a strategic agreement with OpenAI —the creator of ChatGPT— to start deploying this cutting-edge tool among its employees. The aim is to explore, in a safe and responsible way, how generative AI can expedite processes, improve productivity and foster innovation thanks to its abilities to create text and images and process information, among other features.