The increasing proliferation of online and, particularly, cell phone payments is reshaping the sector worldwide.

A browse through some the personal finance management (PFM) programs now on the market

BBVA COO Carlos Torres Vila spoke this Tuesday at the Innovate, Connect and Transform (ICT) conference held in Lisbon, where he said that the transformation of the financial industry is not only based on digitizing financial services, but also on reshaping the customer's experience.