BBVA has incorporated a new form of connection to its treasury solutions via API, reducing companies’ integration times for BBVA Pivot Connect by 80 percent. The first three APIs, available on BBVA Pivot, make it possible for companies to manage and trace payments to suppliers, track international payments, and check balances and transactions in accounts in any country.

The main mission of BBVA's Security Operations team is to adopt all the necessary security measures in the face of an increasingly diverse cybercriminal reality. To this end, it has highly specialized teams in charge of assessing the security measures and processes implemented in the Group, as well as monitoring, detecting, and responding to any security risk or threat. Hundreds of hackers make up this team worldwide, organized into offensive, defensive, and transversal teams.

Iberpay, Swift, BBVA and several international banks have successfully completed the first pilot to process, in a real environment, instant payments between different currency areas. Their ultimate goal is to improve these international payments involving currency exchange in terms of speed, transparency, cost, availability and accessibility.

Chatbots have been automating everyday customer service tasks for years: they lighten the workload for employees and help businesses save time and money. The emergence of ChatGPT, however, has widened the scope of the technology, and its potential for streamlining and maximizing business processes, beyond anything we’ve seen before. The new chatbots can even write e-mails and debug computer code. ChatGPT’s instant popularity has prompted well-known app factories to launch a flood of similar artificial intelligence tools, but the benefits it offers for a specific range of communication and analysis tasks also come with limitations in a business setting.

The financial institution is launching a new job portal to attract people with technological backgrounds in the different countries where it has a presence. The Group expects to end 2023 with over 2,600 new hires of this type of professionals, 1,000 of which will be in Spain.

The bank will have HP computers at its headquarters through the Device as a Service model. The DaaS approach will provide greater business productivity and scalability, as well as sustainability benefits, achieving an estimated 32% saving in energy consumption.

BBVA in Colombia redesigned its smartphone app. From now on, the app will feature a new interface, run faster, offer more security and provide new functionalities. This marks the launch in Colombia of BBVA's global mobile banking app, which is already active in Spain, Mexico, Peru and Argentina, among other countries. Today, more than 1.7 million Colombian users are using the new version of the app on their smartphones.

All ventures are born from a clever idea, but not all new ideas end up becoming new companies. In addition to creativity, in order to materialize a business idea, it is essential to obtain financing, visibility and investors. Startup incubators are entities that offer entrepreneurs guidance, training and resources to materialize their project.

Cryptocurrencies and blockchain technology are everyday topics that have emerged as a new form of global economy. Thus, BBVA in Switzerland is launching Blockchain to go, a series of educational pills to provide people and companies with the necessary knowledge to enter this new world with confidence and security.

The concept of digital identity -the personal data we voluntarily or involuntarily share online- is a cornerstone of cyberspace. Defining digital identity, regulating it and empowering the user is the next challenge we face.

The bank has signed a collaboration agreement with the Legendaryum Metaverse to explore how immersive digital environments could change the remote relationship model both between internal areas and with customers. BBVA has opened a remote meeting room in Legendaryum to analyze the potential of these spaces and how they change the way users relate to each other and help in the design of specific banking services.

The Spanish tech firm has integrated dasGate in its platform and targets 100 percent growth by 2023, with €26.3 million in revenue and 278 employees.

In 2021, seven banks, with BBVA as the only Spanish bank, participated in the launch of Swift Go. There are currently over 600 banks in 120 countries that offer this solution for low-value payments, streamlining the collection of payment for services to cross-border clients for SMEs, and making it easier for individuals to buy online in other countries. 85 percent of the payments made on this service are completed in three minutes or less.

The benefits of blockchain technology and tokens, popularly associated with cryptocurrencies, go well beyond the fintech world. The traceability, security, speed and transparency of blockchain, in addition to its relatively lower cost, mean that this technology offers valuable benefits in many aspects of daily life, such as streamlining bureaucratic procedures, monitoring daily habits or giving people tighter control of their digital identity. The report ‘Tokenise Europe 2025,’ in which BBVA took part, discusses the benefits of 'tokenizing' the European economy.

BBVA is giving a boost to its Pivot Commercial Cards platform by adding support for  Mastercard cards expense management. This platform allows greater control over the use of corporate cards by simplifying the review and authorisation processes for expenses. It already manages daily purchases for more than 85,000 employees of client companies using BBVA's corporate cards across eight countries.

BBVA joins Banca March, Banco Santander, CaixaBank, Generali, Inetum, Línea Directa Aseguradora, MAPFRE, Repsol, Unicaja Banco and Universidad Politécnica de Madrid, the entities that launched Dalion in 2020. The project works on an innovative digital identity management model based on blockchain, which allows each person full control of their data.

BBVA has chosen Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), to take the most sophisticated operations of the Corporate and Investment Banking area (BBVA CIB) to the cloud. Specifically, the new platform provides greater computing power to make calculations related to financial markets faster, more accurate and more efficient.

Jose Luis Elechiguerra, Global Head of Engineering at BBVA, faces 2023 with a focus on continuing to evolve the technology platform to provide new capabilities that allow us to offer the best solutions to customers. To do this, he maintains his commitment to disruptive technologies such as the cloud, artificial intelligence, big data or biometrics, without losing sight of the digital regulatory framework, as he mentioned in the CIO Spain interview.

BBVA Spark, the new unit that caters to the entrepreneurial ecosystem, has widened the scope of its activities by welcoming a new member to its ranks: BBVA Open Innovation, an end-to-end value proposition encompassing financial products, connection to innovation hubs and access to leading investors.

The growing demand for digital financial services around the world has brought with it an increase in exposure to digital crime and fraud. With 47.8 million digital customers worldwide, BBVA has put its customers' protection and trust as a fundamental pillar of its strategy to combat this situation. In 3 years, the bank has managed to prevent up to 75% of fraud, strengthening customer protection.

In times of uncertainty, innovation has the potential to change the stakes in favour of humanity. From more sustainable solutions in nutrition or energy to revolutionary applications of neuroengineering, the technological trends that will shape 2023 are set to provide answers to major global challenges. With the help of futurists and experts, BBVA Spark, BBVA's unit focused on helping high-growth companies, selects five technologies that will have a decisive impact in the coming months.

At the 18th edition of the ‘IMI Conference Turkish Contact Center Awards’, Garanti BBVA was recently presented the award for the ‘Best Digital Solution’. The event was held as part of the Turkey Communication Center Days. All sectors using call center services participated in the competition.

BBVA has explored the potential of blockchain technology as a major catalyst to create value in finance 2.0 for the past six years and is confident of its ability to build a more advanced society in economic and social terms. Alfonso Gómez, CEO of BBVA Switzerland,  spoke recently at the Fifth Blockchain and Digital Asset Forum hosted by online publication El Confidencial and sponsored by Grant Thornton, Allfunds, Criptan and Metrovacesa. Alfonso explained the key points of digital assets, discussed the role and responsibilities of traditional banks in this new space, and pointed out the opportunities that are now emerging.

You can watch the event delayed here.

From the former headquarters of BBVA in Bilbao, the B Accelerator Tower entrepreneurship centre serves as a meeting point for financial institutions, entrepreneurs and investors. A space for conceiving the services and solutions of the future that does not forget its past: the walls of the Torre Bizkaia bear witness to the innovation of the last few decades.

Investor interest in the healthcare innovation market is reflected in record funding numbers and a myriad of opportunities for startup growth and collaboration. However, it is not all plain sailing for entrepreneurs in the sector, who face challenges such as the need to differentiate themselves in an increasingly crowded landscape.

Machine learning, metaverse and chatbots are some of the technologies that stimulate and facilitate learning in a virtual environment with great potential. Edtech startups, including some thirty unicorns, are confronting the digital divide to achieve the democratisation of knowledge thanks to the Internet and are coming up with innovations to motivate students in front of the screen.

The southern Swiss city of Lugano has stepped up cryptocurrency use and is developing new infrastructure to adopt Bitcoin, Tether and its own LVGA token as legal tender. In the coming months, Lugano residents will be able to use cryptocurrencies to pay their taxes and make purchases at more than 200 local businesses.

Fast Company has included BBVA AI Factory in its annual list of ‘Best Workplaces for Innovators.’ BBVA’s artificial intelligence (AI) center was ranked 40th in the world and first in the category of companies with fewer than 100 employees for fostering knowledge-sharing among employees and supporting female talent.