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Digital processing

24 Nov 2023

ONE is the new software development culture at BBVA. Thanks to this initiative, over 15,000 developers will work in a more coordinated, collaborative manner, sharing best practices at the bank and in the industry with the goal of creating solutions that best meet customers’ needs.

17 Nov 2023

09 Oct 2023

IBM Institute for Business Value interviews Carmela Gómez on the opportunity that embedded finance brings to banks, digital platforms and consumers. The Global Head of Open Banking at BBVA states that embedded finance means a joint transformation of the entire ecosystem, both financial and non-financial, and that for its development to materialize, "we must look at the way in which our customers rely on interacting with financial services within their digital experiences. I believe banking will soon become very different from how we know it today, that’s why we need to fund this transformation now."

19 Sep 2023

13 Sep 2023

Google Cloud, Amazon Web Services, Red Hat, Cisco, IBM, Genesys, Salesforce and Telefónica all form part of BBVA's strategy of technological alliances. Thanks to these partnerships, BBVA has built up ways of working together, set up expert teams and developed cutting-edge tailor-made solutions with the most innovative tech companies, which are key to its growth and digitalization plans.

07 Jul 2023

17 Apr 2023

02 Dec 2022

14 Jul 2022

BBVA is the winner in four categories of the 2022 Euromoney Awards for Excellence. The bank is 'Western Europe’s Best Digital Bank,’ 'Latin America’s Best Bank for Corporate Responsibility,’ 'Mexico’s Best Bank' and 'Mexico’s Best Investment Bank.'

14 Jun 2022

Victoria del Castillo Marchese has been the Head of Strategy and M&A at BBVA since December 2018. Prior to this, she held a variety of different roles at the bank, where she began working in 2001. She was recently interviewed by the media outlet Capital & Corporate, where she recalled that “one of BBVA’s priorities is profitable growth” in places where the bank has a presence, such as Spain, Mexico, Turkey and South America. She also emphasized the value of the digital means of expanding the bank’s activity in other countries: “Digitization allows us to enter new markets,” she said.

25 May 2022

Remote commerce has grown exponentially in recent years, a trend that has been driven by the pandemic. During lockdowns, ecommerce skyrocketed and payments via apps and cell phones grew at a dizzying rate. On top of this, new technologies were already favoring the emergence of new, more convenient payment methods and boosting e-commerce.

04 Feb 2022

30 Dec 2021

13 Dec 2021

18 Oct 2021

“Four Principles for Realizing Strategy with Innovation” by Nils O. Fonstad, Research Scientist and Jukka Salonen, CISR Industry Research Fellow has been published by The MIT Sloan Center for Information Systems Research, a research center at the Massachusetts Institute of Technology that focuses on the use of information technology and management in complex organizations. The briefing analyzes the bank’s successful implementation process of its single development agenda (SDA) model.

23 Sep 2021

13 Sep 2021

During the pandemic, working from home has brought with it new trends to organize the return to the office. The hybrid model is already a firm bet in many companies such as BBVA, where employees book through their physical work station via an app the days they work from the office.

17 Aug 2021

10 Aug 2021

05 Aug 2021

Sending money from one side of the globe to the other is apparently very simple, but cross-border payments pose a real challenge. Making international transfers quickly and safely requires a complex structure in which relationships with other financial institutions are essential. The International Financial Institutions area at BBVA has a team of bankers that promotes the creation of a global network of banks that provides customers with the possibility of making international investments and transactions.

26 Jul 2021

18 Jun 2021

16 Jun 2021

In the last six years, BBVA’s original team of less than ten designers has bloomed into a community of more than 500. This year the bank earned a special mention at the Spanish National Design Awards. In the meantime, design became a strategic driver of its transformation process, allowing customers to play a leading role by determining the design of its products. BBVA is facing the future trying to scale up its products by globally with efficiency, integrating data into design and exploring new user experience features, such as voice-enabled navigation.

11 Jun 2021

In 2007 BBVA set off on its transformation journey with the aim of servicing customers through digital channels, making DIY capabilities the cornerstone of our strategy. As a result we achieved exponential trends in sales through digital channels, while customer experience was improved. Now, the bank is immersed in a new stage, focusing on growing our customer base, leveraging on our digital channels and those of third parties. Moreover, it already faces the next challenge: provide proactive and personalized advice to our clients, supported by technology and data.

08 Jun 2021

A short meeting first thing in the morning can be more productive than a two hour meeting at midday, and a team working on a project no longer needs to complete one phase to start the next. These are two examples of what BBVA employees have learned since they incorporated agile methodologies into their daily working lives, practices that have been further strengthened in the last year under the pandemic.

21 May 2021

13 May 2021

06 May 2021

Changes to Turkey's banking legislation herald a new stage that will see customers increasingly shifting towards digital banking. In anticipation, Garanti BBVA - the bank that spearheaded the development of online banking in the country - has digitized its entire customer onboarding process and allows banking transactions to be carried out easily, quickly and safely.

04 May 2021

John Rutherford, the Global Head of Public Affairs at BBVA, chairs the Chamber of Commerce's new European Affairs Committee, which has been set up to make the European Union's recovery plans accessible to Spanish companies. The Committee, which comprises more than 25 major companies and institutions, was unveiled in the presence of Josep Borrell, the EU's High Representative of the Union for Foreign Affairs and Security Policy.

21 Apr 2021