A bevy of recent awards and recognitions for BBVA Compass has shined the spotlight on the bank’s Corporate, Commercial and Small Business operations, highlighting the bank’s elite solutions for its wide range of clients.
Research firm Greenwich Associates interviewed thousands of midsize businesses across the country, resulting in the bank’s placement on the firm’s latest Excellence Awards list in February 2017 as the best institution for customer service in cash management. In addition, last month the Small Business Administration recognized the bank as its Region VI Highest Unit Volume 7(a) Lender, a region that covers five states, while the San Antonio Small Business Administration district office recognized the bank as the Lender of the Year in the area for fiscal year 2016. Both awards underscore the value the bank brings to its commercial clients with its global capabilities and its commitment to smaller local businesses.
BBVA Compass is committed to helping our clients succeed in business”
“Our teams are looking beyond lending-only solutions and deepening relationships with businesses to ensure they’re managing and improving their assets to create opportunities for their brighter future,” said BBVA Compass Chief Operating Officer Rafael Bustillo. “No matter the size of a business, BBVA Compass is committed to helping our clients succeed in business”.
Greenwich Associates conducted nearly 15,000 interviews with midsize businesses throughout the nation with annual sales between $10 and $500 million to determine its latest Excellence Awards list, which covers a range of qualitative categories — BBVA Compass was a national winner for customer service in cash management. The bank also ended 2016 on a high note with a breakout role in CFO magazine’s annual Commercial Banking Survey, becoming the only bank to land in the top three across all criteria on which senior financial executives judged their banks.
In addition, BBVA Compass’ year-over-year improvements among Commercial clients in Net Promoter Score, or, how likely clients are to recommend a company, are proof that the bank is doing something right.
BBVA Compass offers its Commercial clients products and services that include asset-based lending, commercial billing services, and treasury management. But, according to BBVA Compass Commercial Banking Segment Executive Lynne Herndon, it’s the bank’s unique structure that differentiates it from the competition – a bank with global resources and an understanding of local clients.
According to Herndon, other financial institutions have teams of segment specialists who are assigned to clients in different industries, like healthcare, and are the main points of contact for multiple markets. While BBVA Compass’ Commercial team has segment specialists assigned to a certain industry, the main relationship for a client in Denver will be with a relationship manager in that market, who is supported by those segment specialists.
It’s our approach that really helps us serve our clients in the best way possible”
Herndon said, “It’s our approach that really helps us serve our clients in the best way possible. We have a global presence, but we have a unique system that revolves around a local market approach.”
Corporate & Investment Banking
BBVA Corporate & Investment Banking (CIB) U.S.A. has dual roles as both a client coverage organization and as a capital markets product hub which serves both CIB and Commercial clients.
Client coverage in CIB U.S.A. is organized into five segments: U.S.-based global clients with significant multi-national presence, U.S. corporate clients with revenues over $1.5B, U.S. subsidiaries of CIB clients and prospects, institutional clients, and power and energy clients. BBVA’s international presence, and particularly its LatAm franchise, creates a differentiated value proposition for many CIB clients, giving them access to BBVA’s full suite of cross-border capabilities and acumen.
As a product hub, CIB provides both commercial clients and CIB U.S. clients with key products including interest rate risk and foreign exchange risk management, debt capital markets and loan syndication. In addition, CIB U.S.A. provides structuring and execution for LatAm clients who need USD and/or U.S. investor bonds and loans. BBVA is currently ranked as the #1 book runner position in the Latin America Loans League Tables, and the #6 position on the LatAm DCM League Tables.
Our objective is to maximize profitable growth in both CIB client coverage and as a product hub for both CIB and Commercial clients”
“Our objective is to maximize profitable growth in both CIB client coverage and as a product hub for both CIB and Commercial clients” says Michael Adler, Head of BBVA CIB U.S.A. “We have a fantastic team of bankers and product specialists and a very close and collaborative partnership with BBVA Compass, which is a powerful combination”.
Small businesses are also at the forefront for BBVA Compass, leading to the previously mentioned pair of recent small business recognitions from the SBA.
“Small businesses are the engine of growth for our economy,” said BBVA Compass Small Business Segment Executive Lonnie Hayes. “More than half of Americans either work for or own a small business, and those businesses create about two-thirds of the new jobs in this country every year. They’re creating a staggering amount of opportunity, and we want them to know that whatever they need — the capital to expand, the knowledge to thrive — we’re here to help provide it”.
Nationally, the bank approved 1,801 7(a) loans in 2016, becoming the 7(a) loan program’s fifth most active lender by a total number of loans and 10th by dollar volume. Also in 2016, the bank completed 198 7(a) program loans in the San Antonio-Austin region amounting to more than $39 million, awarding them the honor of Lender of the Year in the area.
We want to contribute to the small businesses and entrepreneurs who are passionate about elevating their ideas and strengthening their communities”
“If you look around these areas where we were recognized, you’ll see communities filled with entrepreneurship and commitment to excellence,” said BBVA Compass SBA Division Manager Greg Clarkson. “It’s no coincidence that these are thriving areas, and we want to contribute to the small businesses and entrepreneurs who are passionate about elevating their ideas and strengthening their communities”.
For more information on BBVA Compass’ Corporate and Commercial products and services, click here.
For more about the bank’s Small Business operations, click here.