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Customer experience 20 Apr 2017

Watch: Houston client wins big in Mobile Deposit promotion

As part of BBVA Compass’ promotional campaign, Check It Out, Houston-area client Derrick Russell was recently awarded $1,000 for depositing a one-penny check through the Mobile Deposit® feature on the BBVA Compass Mobile Banking app.

Check It Out builds client awareness around BBVA Compass’ recognized Mobile Deposit feature and gives clients the opportunity to earn as much as a $1,000 on a penny check. Two dozen lucky clients will take home a grand as part of the campaign, and the most recent was Russell.

Russell frequently deposited checks at his local branch’s ATM, and although he had the BBVA Compass Mobile Banking app, he never considered using its Mobile Deposit feature. However, one day while commuting, Russell decided to visit another BBVA Compass branch — which he found using the Mobile Banking app’s branch locator feature.

While at the branch, Client Experience Operations Manager Erica Coronado introduced Russell to the Check It Out promotion, demonstrated the convenience of Mobile Deposit and helped him deposit his one-cent promotional check. Days later, Russell received a phone call and email from BBVA Compass about his $1,000 bonus.

Houston client Derrick Russell shares the story behind his $1,000 bonus, and BBVA Compass Director of Multi Channel Sales & Promotion Cody Sparks and Client Experience Operations Manager Erica Coronado note the convenience of Mobile Deposit.

Participating clients of the Check It Out promotion only need to activate an account alert and deposit their one-cent promotional check using the Mobile Deposit feature via the award-winning BBVA Compass Mobile Banking app for an opportunity to be rewarded a bonus of $10, $100 or $1,000. The Check It Out campaign ends April 30.


Click here for more information on the Check It Out promotion.

For more information on Mobile Deposit® and mobile banking, click here.

NO PURCHASE OR OBLIGATION NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Open to individual legal residents of the AL, AZ, CA, CO, FL, NM and TX, 18 years of age and older. Void in Puerto Rico and where prohibited or otherwise restricted by law. Promotion begins September 1, 2016 and ends April 30, 2017. For additional details, information on alternative method of entry and complete Official Rules, click here. Sponsor: BBVA Compass, 15 20th Street South, Birmingham, AL 35233. BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group. Compass Bank, Member FDIC. Mobile Deposit is subject to eligibility. See Terms of Use for details. Mobile Deposit is a registered trademark of Mitek Systems, Inc.

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