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Innovation

Innovation

BBVA has taken a firm step toward the future by expanding its Data University program, which now features new courses on generative artificial intelligence (generative AI). As part of the agreement signed with OpenAI, the bank is calling on its employees, from data scientists to any other member of the team, to apply the latest advances in AI, machine learning and advanced analytics in developing innovative financial products. BBVA’s Data University has already impacted more than 50,000 employees in 6 years, of whom nearly 5,000 have completed specialized courses. BBVA is also looking to strengthen its educational ecosystem through partnerships with prestigious institutions such as the University of Navarra, Telefónica and Coursera.

BBVA has chosen Telefónica Tech to boost the cybersecurity of its operations on a global scale with the incorporation of the most advanced technologies in artificial intelligence and process automation for the prevention of cyber threats. In addition, this alliance involves the creation of a new specialised centre in Mexico, which will function as a mirror of BBVA's existing Global Cybersecurity Centre in Spain. The combination of the two will provide comprehensive and uninterrupted coverage for the entire Group.

BBVA conducted a study in Spain and Mexico that shows that customers who use its main financial health tools save 11 percent and 20 percent more, respectively. But how did the bank ensure that they eliminated the influence of other variables when calculating this savings? To do so, the bank used two machine learning models and causal inference, a statistical methodology that detects complex cause-effect relationships.

The numerous advances in the field of neuroscience allow us to understand in greater depth how the human brain and its different mechanisms work. “Energy designs our thoughts. Energy can be programmed, and therefore so can thoughts,” said Ana Ibáñez, an expert in applied neuroscience and a high performance brain coach, during a talk as part of the BBVA Tech Women program.

Garanti BBVA’s crypto app provides a secure and user-friendly crypto wallet and trading experience, while adding new tokens to its asset portfolio every day. The app currently offers support for Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC) and Avalanche (AVAX), and now users will be able to transfer and store their Chiliz (CHZ) over the Ethereum network.