BBVA has chosen Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), to take the most sophisticated operations of the Corporate and Investment Banking area (BBVA CIB) to the cloud. Specifically, the new platform provides greater computing power to make calculations related to financial markets faster, more accurate and more efficient.
Innovation
Innovation
Jose Luis Elechiguerra, Global Head of Engineering at BBVA, faces 2023 with a focus on continuing to evolve the technology platform to provide new capabilities that allow us to offer the best solutions to customers. To do this, he maintains his commitment to disruptive technologies such as the cloud, artificial intelligence, big data or biometrics, without losing sight of the digital regulatory framework, as he mentioned in the CIO Spain interview.
Garanti BBVA customers can now view account activity from other banks on the Garanti BBVA mobile app
Garanti BBVA customers are now able to use the Garanti BBVA mobile app and Internet Banking to access information from their accounts at other banks. The regulation of open banking has made this a possibility. Customers can view their account activity and balances without having to log into each bank separately, and can even transfer money between accounts.
BBVA has reached an agreement with BAC Credomatic that will benefit clients of both banks, thanks to wider geographical coverage for their cash management operations. Companies using BBVA Pivot will be able to make payments and transfers with their subsidiaries, customers and suppliers in six new Central American countries from the same cash management solution, which will now integrate BAC accounts as if they were BBVA's. Just one year after its launch, Pivot already has 1,500 clients and expects to reach a transaction volume of 680 billion euros by the end of 2022.
The growing demand for digital financial services around the world has brought with it an increase in exposure to digital crime and fraud. With 47.8 million digital customers worldwide, BBVA has put its customers' protection and trust as a fundamental pillar of its strategy to combat this situation. In 3 years, the bank has managed to prevent up to 75% of fraud, strengthening customer protection.
Clean energy, deeptech and food technology: the technology trends that will shape innovation in 2023
In times of uncertainty, innovation has the potential to change the stakes in favour of humanity. From more sustainable solutions in nutrition or energy to revolutionary applications of neuroengineering, the technological trends that will shape 2023 are set to provide answers to major global challenges. With the help of futurists and experts, BBVA Spark, BBVA's unit focused on helping high-growth companies, selects five technologies that will have a decisive impact in the coming months.
Customer satisfaction and protection
Garanti BBVA Customer Contact Center named the "Best Digital Solution" at the Turkish Contact Center Awards
At the 18th edition of the ‘IMI Conference Turkish Contact Center Awards’, Garanti BBVA was recently presented the award for the ‘Best Digital Solution’. The event was held as part of the Turkey Communication Center Days. All sectors using call center services participated in the competition.
BBVA has explored the potential of blockchain technology as a major catalyst to create value in finance 2.0 for the past six years and is confident of its ability to build a more advanced society in economic and social terms. Alfonso Gómez, CEO of BBVA Switzerland, spoke recently at the Fifth Blockchain and Digital Asset Forum hosted by online publication El Confidencial and sponsored by Grant Thornton, Allfunds, Criptan and Metrovacesa. Alfonso explained the key points of digital assets, discussed the role and responsibilities of traditional banks in this new space, and pointed out the opportunities that are now emerging.
From the former headquarters of BBVA in Bilbao, the B Accelerator Tower entrepreneurship centre serves as a meeting point for financial institutions, entrepreneurs and investors. A space for conceiving the services and solutions of the future that does not forget its past: the walls of the Torre Bizkaia bear witness to the innovation of the last few decades.
Institutional investment in digital assets continues to gain momentum, accelerating the adoption and regulation of the Blockchain ecosystem worldwide. Several days ago, Protein Capital, a Spanish fund manager in digital assets, reinforced its international expansion in partnership with BBVA Switzerland, with which it has reached an agreement for the custody of the Bitcoin and Ethereum protocols.
Several innovation hubs across Latin America paint a picture of a bubbling but unevenly distributed entrepreneurial landscape: Brazil's biggest city accumulates a growing number of unicorns, while Lima is trying to carve out a niche for itself. With sectors such as fintech and e-commerce leading innovation and growing support from investors, Latin America is putting on a strong show on the international stage.
It’s easy to be fascinated by a self-appointed ‘expert’ on social media who says you should give everything up to live off passive income or invest your savings in the flavor-of-the-month cryptocurrency. Especially if they do so while leaning on the hood of a Lamborghini or sipping a cocktail on the rooftop bar of a luxury hotel in Dubai. The danger of influencers is that they can end up ruining your finances. At BBVA's EduFin Summit 2022, Manuel Ángel Méndez, editor-in-chief of Teknautas, gave some tips on how to tell the difference between legitimate financial influencers and con artists.
Investor interest in the healthcare innovation market is reflected in record funding numbers and a myriad of opportunities for startup growth and collaboration. However, it is not all plain sailing for entrepreneurs in the sector, who face challenges such as the need to differentiate themselves in an increasingly crowded landscape.
Machine learning, metaverse and chatbots are some of the technologies that stimulate and facilitate learning in a virtual environment with great potential. Edtech startups, including some thirty unicorns, are confronting the digital divide to achieve the democratisation of knowledge thanks to the Internet and are coming up with innovations to motivate students in front of the screen.
BBVA New Gen, the investment product offered by the Group’s Swiss franchise, has completed its first year of existence. In a move to streamline the onboarding process, the bank now lets prospective customers sign up online just by uploading a ‘selfie’, after which their identity is verified in a matter of seconds. BBVA Switzerland is leveraging this technology, which can verify identity documents and passports from more than 190 countries, to boost its international expansion.
Almost 1,000 engineers have joined BBVA in the first half of 2022. A figure that the financial institution expects to double by the end of this year. These are technology profiles that are embedded throughout the different countries where the bank has a presence, 400 of them in Spain.
The southern Swiss city of Lugano has stepped up cryptocurrency use and is developing new infrastructure to adopt Bitcoin, Tether and its own LVGA token as legal tender. In the coming months, Lugano residents will be able to use cryptocurrencies to pay their taxes and make purchases at more than 200 local businesses.
Anxiety, stress or fatigue are some of the problems that startup creators often face. Summer can be a good time to focus on how important it is to protect your emotional wellbeing and strike a balance before getting back to the routine. Learning to manage failure, knowing how to delegate and enjoying time to disconnect are some of the things that experts recommend for taking care of mental health.
Fast Company has included BBVA AI Factory in its annual list of ‘Best Workplaces for Innovators.’ BBVA’s artificial intelligence (AI) center was ranked 40th in the world and first in the category of companies with fewer than 100 employees for fostering knowledge-sharing among employees and supporting female talent.
The British publication The Banker, part of the Financial Times Group, has selected BBVA as the best digital bank in Europe and Latin America in its Innovation in Digital Banking Awards. The specialized magazine also granted a third prize in this edition for the best Bank/Fintech Partnership, specifically to Veridas' biometric solution for BBVA Mexico's pensioner customers.
BME, through Iberclear, BBVA and the Interamerican Development Bank (IDB), have completed the first bond issuance in Spain listed in a regulated market and registered using blockchain technology developed by ioBuilders. This platform could serve as a basis for future issuances in Spain and in Latin America and the Caribbean.
From finance to pharmaceuticals, an increasing number of companies from different industries are embracing the opportunities that quantum computing opens. Participants at a recent BBVA Open Talks explored the collaboration needed between researchers, companies and new professionals to take a leap into the next technological era and fully leverage its advantages.
BBVA recently presented BBVA Spark, its full financial services proposition for innovative, high growth companies in their different stages of growth. Spark provides these companies with all their financial needs within the same place, and gives them access to sophisticated financing products, such as venture debt and growth loans. To do so, BBVA Spark will offer them a unique relationship management model with a team of experts who speak their language.
The emerging company will work on a technological solution to boost the development of synthetic data. They will replace real data while testing artificial intelligence models, thus protecting user privacy. Their proposal was selected by BBVA AI Factory in the framework of the University of Navarra’s SofIA startup accelerator program.
Computer studies, sciences and development
Garanti BBVA renews its website, optimizes user experience
Türkiye's Garanti BBVA recently launched a redesigned website, with a simpler and more user-friendly interface and enhanced user experience. The bank's website is one of the most used channels for customers to get useful information.
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Hadi Partovi is the founder of Code.org, a non-profit educational organization that has developed computer science classes that reach 30% of U.S. students. In addition, he has launched the global 'Hour of Code' movement, reaching millions of students in every country in the world.
The strategic agreement with Genesys®, a leader in cloud customer experience orchestration, is enabling BBVA to introduce the advantages of cloud computing in its centers in Spain and Latin America. Both entities are already working together to migrate remote customer care services in these regions, where they have been able to reduce waiting times, thus improving customer satisfaction levels through BBVA’s use of the Genesys Cloud CX™ solution.
It is increasingly common to receive attacks from fraudsters who impersonate banking institutions, the aim of which is to first obtain our passwords and then to gain access to our assets. However, the increase in these attacks has reinforced the efforts of bank security teams and police forces, both in terms of prevention and awareness, making it increasingly difficult for cybercriminals.
During the closing day of South Summit, BBVA revealed that it is preparing a complete range of financial services adapted to the different stages of growth of startups and scaleups. “We want to be the bank for high-growth companies and finance them,” said Roberto Albaladejo, Head of Banking for Growth Companies, who added that there is a “great opportunity” to help them and build “long-term relationships” with them.
At the South Summit, BBVA presents the BBVA Virtual Space, an immersive environment with which the bank wants to explore new ways of interacting with customers through the metaverse. This development, which allows experimenting how a banking service based on virtual reality could be, is also the protagonist of a 'hackathon' in which people are invited to offer new features or virtual experiences.
BBVA’s Turkish unit consolidates its lead in innovative digital payment solutions by adding a new dimension to card transactions with digital receipts, a first in the Turkish banking sector.
Over 2.9 billion people around the world have never used the internet. Whether through lack of infrastructure or gaps in learning, unequal access to ICTs (also known as the digital divide) is an obstacle to development. We explore what options are available to heal the wound that affects 37% of the world's population.
BBVA CEO Onur Genç stated that “BBVA has a competitive advantage” in the context of digital acceleration resulting from the COVID-19 pandemic. “Digitization boosts our business,” he said during his presentation at the 17th Banking Industry Meeting organized by IESE in Madrid. In March 2022, BBVA added 90,000 new customers in Spain - the largest monthly figures in its history. Over half (52.25 percent) of these customers reached the bank through digital channels.
BBVA will invest a total of 15 million euros in Leadwind, a venture capital fund managed by K Fund. In this first phase, the fund will raise 140 million euros to support technology companies in Spain, Portugal and Latin America.
The boom in cryptocurrencies, particularly in regions like Latin America, has lead numerous governments to create legislation to take advantage of the benefits and mitigate the risks. And they are not the only new alternative to cash - several central banks, including the European Central Bank, are looking into the possibility of issuing their own digital currencies. During a BBVA Open Talks event, the speakers debated how these changes will define the future of money.
Truora has raised $15 million in a series A funding round led by Propel, the fund that manages BBVA’s fintech investments, and Acel - one of the main investors in technology and the Internet. This new injection of capital will allow Truora to reinforce its expansion in Mexico with its solution to verify users through WhatsApp.
The world of medicine is experiencing an unprecedented transformation. The pandemic has highlighted the importance of digitisation and a number of different technologies are making an impression on this field, with solutions to improve both diagnosis and treatment. On the occasion of World Health Day, we're taking a close look at this wave of entrepreneurship to find out which trends and advances are leading the way in this sector.
The BBVA and Anthemis partnership led the first pre-seed funding for Wiserentr with an investment of one million euros. The Spanish startup raised a total of €1.6 million in the funding round, in which Shard Capital also participated. Its novel service reinvents the way to access high-end technology, as users pay a fixed fee throughout the time they use the electronic device. Once the set rental time has ended, it can be returned or purchased to use indefinitely.
Carlos Torres Vila attended one of the activities of the Code.org programming course for children of BBVA employees. The BBVA Chair shared a day with 146 boys and girls between 5 and 13 years of age to promote programming training among young people.
Garanti BBVA Asset Management, Turkey's first portfolio management company, continues to offer innovative solutions to its investors. In this context, the company recently created the "Garanti Asset Management Metaverse and New Technologies Variable Fund (MET)", the first fund in Turkey to focus on metaverse - the new virtual and real-world network that is expected to replace the internet in the future.