Close panel

Close panel

Close panel

Close panel

Innovation

Innovation

Responsible AI is not only a matter of rules or governance. It is also a technical challenge. That was one of the main messages from Clara Higuera, BBVA’s Responsible AI Lead, at QCon London, a leading international conference for engineers, software architects, and technology leaders. Her talk focused on how to turn concepts such as fairness, transparency, and security into methods, metrics, and controls that can be applied throughout the AI development lifecycle.

Through this new card integration, Garanti BBVA clients can now view and manage cards issued by different banks via a single screen. The feature enables users to track key details such as credit limits, transaction activity, and reward points associated with cards held at other institutions. In addition to individual customers, merchants, SMEs, and corporate clients can also view cards from different banks in one place, allowing them to manage their financial position in a more comprehensive and integrated way. Implemented in line with Open Banking regulations, the feature means that clients no longer need to switch between multiple banking […]

BBVA has created an artificial intelligence assistant with ChatGPT Enterprise to support data analysis at Internal Audit, from validating and designing tests to interpreting results. The solution—always with a human overseeing it—enables more consistent use of analytics and is expected to increase productivity by around 10% in audits that call for large-scale data analysis. It also reduces manual and repetitive tasks and frees up time for activities where human professional judgment is essential, such as analyzing anomalies and assessing risks.

BBVA Spark has granted €4 million in financing to TaxDown, a fintech specialized in digital taxation in Spain with a presence in Latin America. The operation will accelerate the company’s growth, the development of new AI-based solutions and the expansion of its technological team. This financing benefits from the support of the European Union – NextGenerationEU and the European Investment Fund, with with Spain supporting the program through the InvestEU State compartment.

BBVA is making its conversational application available to ChatGPT users, allowing them to directly access information about the bank’s products and services in Italy and Germany right from the assistant. BBVA is one of the first financial companies to offer its own app within ChatGPT, one of the most widely used conversational assistants in the world.

The BBVA Foundation Frontiers of Knowledge Award in Information and Communication Technologies has gone in this eighteenth edition to engineers Joan Daemen and Vincent Rijmen for designing the cryptographic technologies that “underpin today’s digital age,” in the words of the committee, protecting the security of “millions of connected devices worldwide.”

The financing, closed at the end of 2025, aims to support the scaling of Lanes & Planes, the leading provider of digital solutions for mid-market business travel and expense management. The facility will serve to finance the company's growth. This financing partially benefits from the support of the European Union and the European Investment Fund (EIF) under the InvestEU program.

Garanti BBVA was recently honored with two awards at the 2025 Digital Banking Awards, organized by international financial publishing group World Finance, for the ‘Best Digital Bank in Retail Banking’ and the ‘Best Mobile Banking App.’ The awards are a reflection of the bank’s approach to digital banking and its focus on customers.

Garanti BBVA completely reshaped digital banking in 2025. With generative artificial intelligence at the heart of its digital strategy, the bank has evolved the user experience, making it more intuitive, more personalized and smarter. Garanti BBVA Mobile has transformed the banking experience by seamlessly integrating into millions of customers’ daily lives.