Garanti BBVA kicks off 2025 with solid results
Garanti BBVA reported its earnings for the first quarter of 2025. The bank earned TL 25.40 billion in net income, with total assets reaching TL 3.50 trillion, and cash and non-cash loans totaling TL 2.60 trillion. Customer deposits continued to be the main source of funding, accounting for 73 percent of all assets. The deposit base rose by 21.4 percent to TL 2.55 billion. Furthermore, Garanti BBVA achieved a return on average equity (ROAE) of 30.5 percent, and a return on average assets (ROAA) of 3.2 percent. Meanwhile, the bank maintained its strong capital position, with a capital adequacy ratio of 16.2 percent.*
*Not including the forbearance introduced by BRSA
Garanti BBVA CEO Mahmut Akten explained that there was an increase in volatility in March due to domestic and global developments. He therefore believes that the central bank’s tight monetary policy will help to restore confidence in the upcoming period.
For the banking industry, declining inflation, robust domestic demand and policy measures aimed at financial stability created a favorable environment in the first quarter. Garanti BBVA delivered a strong performance, backed by its strong capital position and customer-centric approach. “With this great start to the year, our robust capital and agile balance sheet management—capabilities we have demonstrated time and time again—will help us successfully navigate the uncertainties that lie ahead,” the CEO stated.
Garanti BBVA strengthened its leadership in Turkish lira lending this quarter by increasing its market share in consumer and micro-SME loans among private banks. The bank also gained one percent in market share for both TL and FX customer deposits. “This performance is a reflection of our focus on customer experience, and our leadership in relationship banking and digital channels,” Akten added.
In terms of technology and innovation, the CEO underscored Garanti BBVA’s leadership in mobile banking. “With nearly 17 million active mobile customers in the first quarter of 2025, we remain the preferred mobile banking platform in Türkiye,” he said. The bank’s mobile banking app was recently redesigned featuring a new user-friendly interface and enhanced, personalized features to help customers manage their finances more easily. Users can customize the menu to include the features they use the most, and the smart assistant, Ugi, was upgraded using advanced, AI-powered large language model technology. “Going forward, Ugi will continue to evolve, increasingly functioning like a personal assistant—offering smarter, more relevant responses in real time. Our goal is to deliver a personalized experience that best meets our customers’ needs and expectations,” Mahmut Akten said.
He also noted that the bank is reshaping all business around its four strategic priorities for 2025, sustainable, strong growth; best-in-class customer experience; sustainability, and people, with a continued focus on creating value for customers. “Backed by our robust capital structure and sustainable growth strategy, we will continue to contribute to Türkiye’s economic and social development. I would like to thank all my colleagues whose efforts contributed to our first quarter results, and our valued stakeholders for their continued trust and support,” he concluded.
Summary financial figures from 1Q25:
- Average return on assets: 3.2 percent
- Average return on equity: 30.5 percent
- Performing cash and non-cash loans: TL 2.60 billion
- Market share of total performing loans, TL loans and FX loans: 11.0 percent, 12.4 percent and 8.6 percent, respectively.
- Customer deposits: 21.4 percent growth
- Customer deposit market share: 11.3 percent
- Customer demand deposits: 38 percent of total customer deposits
- Capital adequacy ratio: 16.2%*, above the 12.16 percent requirement
- Non-performing loans: 2.4 percent