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Innovation

Innovation

The main mission of BBVA's Security Operations team is to adopt all the necessary security measures in the face of an increasingly diverse cybercriminal reality. To this end, it has highly specialized teams in charge of assessing the security measures and processes implemented in the Group, as well as monitoring, detecting, and responding to any security risk or threat. Hundreds of hackers make up this team worldwide, organized into offensive, defensive, and transversal teams.

BBVA has become the first bank in Spain to make registration and login available to its customers at online retailers and service providers through a new Bizum service. This new way of operating online allows customers to streamline the processes related to registration and access to their personal accounts in companies, businesses, or digital providers. Consequently, it eliminates the need to enter data -such as email or passwords- and allows the entire process to be carried out by simply providing the telephone number associated with Bizum. Since BBVA integrated the Bizum service in 2016, more than four million of its customers use this solution daily to pay.

BBVA has implemented a business banking service model that speeds up the response to the financial needs of multinationals when they expand into new markets. Employing more than 2,500 specialized managers, the new "Cross-Border" model cuts the requirements for opening non-resident accounts by up to 70 percent, thus drastically shortening the time required to set up new subsidiaries. BBVA Business Banking already works with more than 120,000 subsidiaries of business groups in 14 countries.

Garanti BBVA, a leading force in digitization in the Turkish banking industry, has announced the launching of Garanti BBVA Digital Assets,  the first venture of its subsidiary Garanti BBVA Financial Technologies. With a pilot already in progress, the company will initially provide services for transfer and custody of bitcoin and ether in the cryptoassets market.