23 Apr 2019
“Hello! Finally, we meet! I have been specifically designed to help you better understand the ins and outs of your daily finances. I am always available and crunching the numbers is one of my favorite tasks.”
This could be the start of a friendship, a virtual friendship, because the virtual assistant is a “bot” enabled in BBVA’s app whose express mission is to better control customer finances. “We call it a ‘pseudo-bot’ … initially resembling conversational interfaces,” explains Sergio Ruiz Navarro, who is responsible for the design/UX of this endearing creature whose mission is to understand if customers do a good job (or not) of managing their money.
25 Feb 2019
To trust or not to trust? This is the question that will redefine success in the digital age. Atom Bank, the first mobile bank in the United Kingdom has been called on to analyze the driving factor behind this new challenge, thanks to an agreement that secures their participation in a three-year project with Newcastle University. BBVA owns a 39 percent stake in Atom Bank.
10 Jan 2019
The 49th World Economic Forum, known as the Davos Forum, is set to begin on January 22 in the Swiss district of Davos-Klosters. For four days politicians, businessmen, and representatives from social and cultural organizations will gather to discuss global problems and identify solutions. This year, the forum will place special emphasis on international collaboration, giving the world a voice.
27 Dec 2018
“Knowing how to give customers advice, to provide them the services they want, anytime and wherever they are: this is the key to differentiation.”
Francisco González, 1999
26 Dec 2018
The bank’s executive chairman was interviewed by his successor, Carlos Torres Vila, in a memorable conversation that the Group employees could follow from more than 30 countries. After 22 years at the helm of the bank that has become BBVA, Francisco González declared that “with much effort,” the legacy he leaves behind is “a bank in solid financial shape, an extraordinary project, and an absolutely exceptional team.” Read more.
10 Jul 2018
Stop fooling yourself: You’re not a calculator. No matter how calm and poised you think you are when making financial decisions, there is a factor you can’t do anything about: You’re human. However, banks such as BBVA can help you make the best decisions.
02 Apr 2018
25 Feb 2016
“It is basically a train travelling within an airless vacuum tube. No air means no resistance and a highly efficient system,” explains Ángel Benedicto, one of the five students of the Polytechnic University of Valencia that won the first prize in the category of General Design and also winners in the Propulsion/Compression Subsystem Technical Excellence, organized by SpaceX, the US aerospace company, and the University of Texas A&M.
01 Feb 2016
A man, in the 25-34 age range. This is the profile of the users that are more likely to block ads in their mobile devices. Up to 37% of mobile internet users have implemented some fort of ad-blocking technology, according to a report by Global Web Index.
05 Jan 2016
Traditional dishes are hidden away in thousands of households, where families jealously guard the recipes passed down from their ancestors. Often as a result of innovation, of trial and error, an amateur cook comes up with a dish to be proud of, or alternatively an example not to follow.