The 2019 bond market was marked by record levels of bond issuance, exceeding the 2018 volume issued in Spain by 29 percent. Also noteworthy, the green, social, and sustainability bond issuance activity saw impressive positive performance, with a volume of close to €230 billion worldwide. BBVA stood out as the most active player with a green bond issuance volume of above €3.3 billion.

BBVA USA’s Global Wealth team saw a continued growth in customer satisfaction in 2019, reporting solid Net Promoter Score via its Voice of the Client Experience Program.

ROE stands for “Return on Equity” and is the most used measurement of a company's profitability. It is calculated by dividing the company’s net income by shareholder equity (or the company’s assets minus its debt).

Recurring income (or core earnings) is the most closely linked to the traditional banking business: net interest income and commissions.

The net interest income is the difference in euro between financial income and financial costs; that is, the difference between an asset's profitability (the credit lines and loans that the institution has on its balance sheet, mainly) and the interest that the bank pays for the resources it needs to finance that asset (such as customer deposits and wholesale financing).

These are the expenses that an institution incurs in its business operations.