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Finance

Finance

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BBVA regrets the inconveniences caused by the freezing of some customer accounts in Spain, which was undertaken in compliance with Anti-Money Laundering laws.  This legislation requires that banks assume obligations related to the knowledge, monitoring, and control of their customers and their banking activities with the aim of preventing money laundering in the financial system. BBVA has taken the necessary measures to streamline the documentation process and restore the affected accounts to normal activity, once the documentation required by law is in place.

BBVA has issued a €750 million 10-year Tier-2 subordinated bond.  A high demand of €4.25 billion – with 260 orders – exceeded by more than five times the bond value, making it possible to reduce the mid swap price +245 basis points, 30 basis points below the initial price. The order book closed in only three hours. The issue achieved the lowest 'spread' of a subordinated issue for BBVA since 2007.

BBVA’s commitment to technology has translated into an increase in the number of digital customers, which now represent more than 50% of the bank’s total customers, as well as climbing digital sales, now comprising 41% of all sales. But this digital journey means much more. Digitization has also contributed to greater customer satisfaction and a diminishing drop-out rate - 47% lower among digital customers.