The digital consumer is not aware that he/she is any different to the traditional consumer. Along these lines, Brian Solis, leading analyst at Altimeter Group, analyzes how a company should change its strategy and place the customer at the center of its business.
The U.K. has been working on an open standard for its financial system for nearly a year. This initiative aims to protect customers and give them more options, create greater competition while encouraging innovation in banks. Other European countries are closely following the project because the creation of a standard would significantly contribute to accelerating the implementation of EU rules on data and banking.
Paykey, an groundbreaking system that allows making safe payments through the main social networks using a special keypad that has to be downloaded in the smartphone, is the winner of the Special Wired Money Award, a prize awarded by BBVA Open Talent, BBVA’s fintech entrepreneurship support program.
Wired Money, Together with BBVA is opening its doors at the British Museum in London the same day the British will vote in the referendum. While they decide whether the U.K. will remain in the EU, fintech firms will once again be in the limelight in the capital at an event on “innovation and new ways of thinking” in the words of Greg Williams, Deputy Editor of British edition of WIRED and curator of Wired Money.
Banks need to catch up and capture the zeitgeist of the digital and sharing economies and put power squarely in the hands of their clients if they want to thrive in today's world, BBVA Compass Chairman and CEO Manolo Sánchez said in a keynote address at American Banker's Digital Banking Conference Tuesday in New Orleans.
BBVA CEO Carlos Torres Vila explained this morning that “banking technology will improve customer relations.” The CEO added that “BBVA has redefined its customer relations, moving from an infrastructure that was focused on money to accompanying customers in their professional and personal lives, helping them make the best financial decisions.” Technology allows us to bring the age of opportunity to everyone, he maintained.
The possibility of obtaining more efficient algorithms than people is not science fiction. It’s an area of work that has recently been making major progress and is now being applied to the financial industry, as confirmed at the roundtable on artificial intelligence and machine learning at the last IIF Spring Meeting’s, held in Madrid and sponsored by BBVA.
Only 26% believe that organizations and businesses comply with personal data protection regulations, according to Vodafone Institute's report, presented during the 'Big Data: Limitless opportunities?' forum, co-organized by El País and Data Pop Alliance. Although in general terms, Europeans are wary about how organizations use their personal information, 36% of respondents said they trusted banks, compared to the 16% and 11% that said they trust search engines or social networks, respectively.
Virtual reality comes to school. Giant companies such as Google and Facebook have kicked off projects for thousands of students to learn in immersive experiences. To achieve this, specialists say that the result will only be positive if nausea is prevented with the support of consistency and sound. This is one of the keys to the success of virtual reality in education.