BBVA has developed a new MLOps architecture together with Amazon Web Services (AWS), integrated into ADA, the bank’s global cloud-based data and artificial intelligence platform, to accelerate the development, validation and deployment of AI models across the Group. The solution enables teams to work more autonomously, reuse common components and automate governance controls, reducing development times by up to 75% in use cases such as personalized customer recommendations and financial forecasting.

Artificial intelligence will bring about a faster and more profound transformation than the digital revolution, drastically altering customer relations, value propositions and the way organizations operate. This was the message BBVA CEO Onur Genç delivered in his presentation at the fintech conference Money2020, where he stressed that differentiation in this new era will hinge on how capable organizations are of transforming and scaling AI across their operations, an area where BBVA is already taking decisive steps.  In addition, he underscored that the bank has established a very clear roadmap to build a more personalized, accessible and proactive banking experience for its clients.

The AI Transformation area, which sits at the top level of the organization and will be led by Antonio Bravo combines the current Data area with critical technological capabilities to industrialize the creation, deployment and management of artificial intelligence (AI) agents across the organization. This evolution will accelerate the bank’s transformation and enable smarter, more proactive and highly personalized financial services for its customers.

BBVA and the University of Navarra have completed the first two industrial doctorates in data science under their joint program. This pioneering initiative enables working professionals to carry out advanced academic research into real challenges facing the financial sector. Both theses propose ways of developing AI models that can identify the causes behind financial decisions, not just the correlations.

Photo caption (from left to right): Paul G. Tobin, Global Head of Talent and Culture at BBVA; Paloma Grau, Vice President for Research and Sustainability at the University of Navarra; the newly awarded PhDs Paloma Marín and Jesús Renero; and Jesús López Fidalgo, Director of DATAI. / Source: University of Navarra

Garanti BBVA has gone live with its BKM-integrated Request to Pay API, enabling businesses to manage collections directly from their own systems while offering customers a fast, easy, and seamless bill-payment experience. The solution was piloted in partnership with energy company Uludağ Elektrik.

BBVA Chair Carlos Torres Vila said that the adoption of artificial intelligence (AI) represents a major opportunity for Europe during his participation this Tuesday at the 7th Expansión International Forum. In his view, AI will profoundly transform the banking sector and BBVA aims to lead that change. “Over the past 20 years, the bank has maintained this innovative and transformative drive. And we are going to do it again with the wave that is coming, which is deeper and faster,” he stressed. BBVA is already evolving toward a truly AI-driven bank through the creation, deployment and management of AI agents across the organization. “The potential of the technology is to transform everything we do at BBVA,” he said.