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Innovation

Innovation

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The use of quantum algorithms in artificial intelligence techniques will boost machines’ learning abilities. This will lead to improvements in the development, among others, of predication systems, including those of the financial industry. However, we’ll have to wait to start these improvements being rolled out.

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BBVA’s ecosystem of innovation and fintech talent was key to the success of Lucas. This startup, which facilitates access to the purchase of a home, was able to find its main partners, develop a platform and launch its product on the market thanks to its access to BBVA Open Space’s network of contacts and advice. Now the startup is preparing for its first round of seed funding.

BBVA has partnered with the authentication solutions company Nok Nok Labs — one of the driving forces behind the new FIDO (Fast Identity Online) standard aimed at strengthening the security of biometric systems on mobile devices. The agreement is part of BBVA’s strategy to improve the security and user experience of its mobile banking services through state-of-the-art biometric capabilities.

BBVA-Biometria-Movil-fido-autenticación-online

The new Fast Identity Online (FIDO) standard reinforces the security of online identity authentication systems on mobile devices and web applications. Its goal is to replace the exclusive use of passwords with more secure biometric authentication mechanisms that are protected by encryption systems.

As part of Garanti BBVA’s goal to enhance customer experience on the go, the bank is now offering customer service on a corporate WhatsApp account. The new WhatsApp service allows customers to resolve their problems quickly and get detailed information on the bank’s products and services  – all on a channel they already use on a daily basis.

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The digital app market is evolving. In Asia and Latin America, the so-called super apps – standalone apps capable of offering everything that users need – are already a reality.  Financial services are one of the cornerstones on which these apps are building their ecosystems, which feature everything from social networking, to food delivery or transport booking features.