Innovation
Innovation
BBVA hosted a meeting of the Excellence Club at the bank’s headquarters in Madrid. Over 60 corporate clients attended the event to discuss the challenges and opportunities posed by the transformation of working methods in organizations.
Customer satisfaction and protection
The fake technical support scam: what it is and how to avoid it
"Good morning, we're calling from technical support. We've detected problems with your equipment and if they aren’t resolved soon, your computer will stop working." This is how one of the oldest IT scams of all time usually starts off, a scam that has reemerged as the value of data has soared, a technical support scam also popularly known as the Microsoft hoax.
BBVA hosted the fourth edition of Women in Cybersecurity Spain (WiCS). WiCS is an initiative dedicated to promoting the role of women in cybersecurity - a field where they represent just 24 percent of the global workforce, according to International Information System Security Certification Consortium (ICS). Four women who are senior managers at BBVA participated in the event, which also served to discuss diversity in general.
The bank was recognized for its success in eCommerce by the ECHO Awards, which are jointly organized by the leading local research consulting firm, Akademetre, and specialist trade journal, Marketing Türkiey
Nearly six months ago, BBVA subsidiaries around the world dropped their local “last” names becoming known simply as BBVA. The change to a unified global brand was subtle in some geographies, but represented a major change in others.
Automatic learning is a prerequisite for intelligent systems. It enables data-driven predictions and creates new business opportunities. Banking in general, and BBVA in particular, is already taking advantage of this technology in order to improve products and services for its customers.