This award recognizes BBVA Next Technologies’ commitment using technology to face COVID-19 crisis.

The European Banking Federation recently organized a conference on innovation and cybersecurity where the role of banks in the digital economy and platform economy was discussed, among other topics. According to BBVA, the key to ensuring that financial services benefit from this economy is the creation of a framework for the different types of participating companies to compete fairly.

The Navarra-based company Veridas has experienced solid growth since its creation in 2017 and has established itself as a global leader in the field of biometrics and digital identity verification. Its two founding partners, BBVA and Das-Nano, have carried out a financing round of four million euros in the company that will serve to continue expanding their business in new markets.

Out of all of BBVA's customers in Spain, 67% are digital and 61% use their cell phones to engage with the bank. This means that the vast majority of BBVA customers in the country opt for the website or the app to connect with the entity. The pandemic has driven the digitization of customers who, until now, were not familiar with the use of these channels. All this, together with the fact that BBVA's app is the most used in Spain among all banking applications according to a report by Smartme Analytics, places BBVA as a leader in digital banking in Spain, with a market share of 22.2%.

It’s a challenge to find out what society thinks about a company or brand, especially when you have 40 million followers spread across 10 countries and 190 social media profiles, like BBVA. Even so, the winners of the BBVA Hackathon 2020 accomplished it in only three days, developing a tool to measure users’ feelings about the bank on social media, using machine learning techniques.

Smart transactions allow Garanti BBVA customers and clients to streamline their daily banking activities and keep their personal finances under control using the bank's mobile app.

The Spanish Ministry of Science and Innovation has awarded BBVA the Special Mention in Design, in the Company category, of the Spanish Innovation and Design Awards 2020. The jury has chosen BBVA for "its ability to build solid bridges between traditional business areas and the world of strategic design."

What better way to demonstrate just how secure the card is than Jaime Bisbal, BBVA's Head of Marketing in Spain, showing his off in the middle of the street? This is the bank's way of introducing Aqua, the new family of bank cards that have no number (PAN) or expiration date printed on them and whose security code (CVV) is dynamic.

With data as of September 2020, BBVA has 35.6 million digital customers, double the number four years ago, and 32.8 million mobile customers, three times more.

Biometric advances are already being used in a multitude of financial sector processes. Artificial intelligence can analyse speech and facial characteristics to create a digital identity that allows for a much more secure online setting, where there’s a proliferation of apps from customised services to health care.