Last year, BBVA USA launched the Entrepreneurial Opportunity Contest, an initiative aimed at helping up-and-coming small businesses enhance their operations.

Internet sales have soared in recent months, resulting in growth in the ecommerce sector. But if new purchasing habits are to truly take root and survive in the post COVID-19 reality, businesses will have to carefully nurture the customer buying experience. Against this backdrop, artificial intelligence (AI) is not only a tool to help improve the user experience and increase customer satisfaction, it can also facilitate payment management and detect potential fraud.

British magazine, ‘The Banker,’ which is part of the Financial Times Group, has announced the results of its digital innovation in banking awards. BBVA emerged as the winner in both Europe and Latin America.

Advances in artificial intelligence and mobile technology have led many banks to consider using virtual assistants to provide their customers with personal and portable financial managers. In this article, BBVA design manager, Julián García Ruiz, describes the challenge BBVA undertook and the path that led to the creation of the bank’s virtual assistant, Blue.

Acceleration programmes, like Open Innovation from BBVA helping startups from the fintech ecosystem, are an opportunity to offer tailored support that helps entrepreneurs to refine their model, boost their growth and access investment. In the case of the BBVA programme, the project is bringing to a close nine months of workshops, mentoring and support. For the bank and entrepreneurs, the initiative has provided an opportunity to learn together.

The sixth generation of WiFi delivers faster connectivity, expands its reach, and supports a greater density of connected devices. This technology, which goes hand-in-hand with 5G, will facilitate the rollout of sensors for the Internet of Things (IoT) and the creation of immersive and augmented virtual reality experiences.