Under the media’s radar and away from the latest trends, the industry keeps making headway in its road to digitization. Much is being said about the importance of connecting all machines, the Internet of Things, but transformations will be far reaching and of all kinds.

Digital technologies have brought change to the financial sector and with it, new ethical challenges for banks. However, in this new digital environment there is one thing that hasn’t changed: confidence, which continues to be the foundation of the financial business and puts customers at the heart of the banking business model.

Success in sales almost always comes down to communication. And in the competitive ecommerce universe, content marketing is the best way to engage with those browsing through the store.

The latest news reports say that this could be the year of voice assistance for everyday objects, including smartphones. For several years now, smartphones have practically become an extension of the body and they are in the spotlight at the most important phone fair in the world – the Mobile World Congress being held this week in Barcelona.

A recent White House report analyzes the impact of artificial intelligence (AI) and other exponential technologies on the labor market. Doomsayers estimate that the U.S. will lose more than three million jobs from IA, but optimists recall that the phenomenon will create millions of new jobs.

BBVA’s bank in Turkey, Garanti Bank, has developed an interface that lets customers perform transactions on their app by speaking to it. Efma recognized Garanti’s mobile voice assistant MIA, naming it the innovation of the month.