Digital technologies have brought change to the financial sector and with it, new ethical challenges for banks. However, in this new digital environment there is one thing that hasn’t changed: confidence, which continues to be the foundation of the financial business and puts customers at the heart of the banking business model.
BBVA Executive Chairman Francisco González expressed his commitment to Mexico during his visit to Mexico City, announcing new investments to move forward the transformation process at BBVA Bancomer. “We are going to invest $1.5 billion,” he said, following a meeting with Mexican Minister of Finance and Public Credit, José Antonio Meade. The 5-year investment plan will help BBVA Bancomer to leverage technology and develop solutions for its customers.
The latest news reports say that this could be the year of voice assistance for everyday objects, including smartphones. For several years now, smartphones have practically become an extension of the body and they are in the spotlight at the most important phone fair in the world – the Mobile World Congress being held this week in Barcelona.
The first regulatory sandbox, or testing environment, is already taking its first steps. Rolled out in the UK last year, it has just announced the 18 startups, with projects that range from finance, to debt management, insurtech or blockchain, that have been admitted to take part in the pioneering development program.
A recent White House report analyzes the impact of artificial intelligence (AI) and other exponential technologies on the labor market. Doomsayers estimate that the U.S. will lose more than three million jobs from IA, but optimists recall that the phenomenon will create millions of new jobs.
BBVA’s bank in Turkey, Garanti Bank, has developed an interface that lets customers perform transactions on their app by speaking to it. Efma recognized Garanti’s mobile voice assistant MIA, naming it the innovation of the month.
The women of Chile want to play a more active role in society, and seek greater access to labor and entrepreneurial opportunities. BBVA has launched two important initiatives to eradicate inequality and encourage the incorporation of female talent into the world of entrepreneurship.