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Communication

12 Sep 2018

25 Jul 2018

25 Jun 2018

01 Jun 2018

23 Apr 2018

Innovation in communications is becoming increasingly important and necessary. BBVA’s ‘own voice’ project through BBVA.com has been shortlisted by ‘Digiday Media Awards Europe’ as one of the best new websites displaying an impressive performance in terms of editorial approach, quality and growth. These awards seek to pay tribute to companies working to modernize and improving media in Europe.

20 Mar 2018

16 Mar 2018

Francisco González, Group Executive Chairman

  • Transformation: “We’ve reached a digital tipping point. In six countries more than 50 percent of customers are digital”
  • Dividend: “Our earnings in 2017 allow us to maintain a very solid stream of dividends, with a clear, predictable and sustainable remuneration policy”
  • Principles: “We’ve gone through a deep financial crisis and BBVA emerged from it with a very strong reputation”

Carlos Torres Vila, CEO

  • Evaluation: “In 2017 we accelerated our transformation, making great strides in the digitization of our business with a huge impact in terms of sales and customer loyalty and satisfaction”

19 Feb 2018

30 Jan 2018

24 Jan 2018

19 Dec 2017

Christmas and New Year’s are coming and with them, new resolutions and new dreams.  BBVA wants to celebrate these holidays by recalling that opportunities are within everyone’s reach, in line with the company’s corporate purpose: “To bring the age of opportunity to everyone. “

11 Dec 2017

In April 2010, when smartphone penetration was still very low in Argentina, BBVA Francés launched an innovative communication channel to be closer to its customers. FrancésGo was the first mobile channel in the financial sector. It allowed customers to obtain information about BBVA Francés card promotions by text message (SMS that all types of devices could receive), segmented by area, type and brand. At the time, customers had to send the word “GO” to a four-digit number. And that’s how it all started.

ShareAction, one of the most important observers of responsible investing, has published a study on the 15 biggest European banks, analyzing how we manage the risks and opportunities related to climate change. This study follows the guide for investors on discussing climate change with their bank that was published a few months ago.

04 Dec 2017

BBVA has appointed María Abascal as Global Director of Institutional Relations. Abascal brings to the post more than 15 years of experience in the analysis of economic, financial, regulatory and institutional affairs in the public and private sector. Prior to her new appointment, since June 2010 she had been BBVA Research’s Chief Economist for Regulation and Public Policies.

30 Nov 2017

When Johannes Gutenberg invented the printing press in 1440, he couldn’t publish everything he wanted. The supply of text was limited, censorship prevented him from publishing certain things, there were few authors around and demand for reading materials was low. In the 21st Century, the situation is very different. It’s worth exploring these differences, recalling the process that Marshall McLuhan called the Gutenberg Galaxy.

29 Nov 2017

BBVA today announced an agreement with a subsidiary of Cerberus Capital Management, L.P. (Cerberus) to create a joint venture (JV) for its real estate business in Spain, reducing almost entirely its exposure to non core real estate assets. On the closing of the operation, BBVA will sell an 80% stake in the JV to Cerberus for about €4 billion. The transaction marks a milestone in BBVA Group’s strategy.

21 Nov 2017

BBVA customers in Spain now have access to a new feature that completely simplifies mobile-to-mobile money transfers. The transfers are totally secure and do not require customers to use BBVA’s mobile banking app. Both Android and iOS users can send money through BBVA’s “chatbots” on instant messaging apps like Facebook Messenger and Telegram. And those using the iOS operating system (iPhone) will also be able to do so with the voice assistant, Siri. All this has been made possible thanks to an evolution of the Bizum system, which enables users to send money between cell phones with the apps of the major Spanish banks.

16 Nov 2017

13 Nov 2017

10 Nov 2017

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In the last two years four forces have shifted their perspective on sustainable issues. First, the global agenda has included sustainability in its goals with two key milestones: Paris agreement on climate change and Sustainable Development Goals by United Nations.Second, enterprises have understood that SDG mean a huge market and a new scope of opportunities. A new 12 trillion dollars market per year and 70 trillion dollars investment before 2030.Third, relevant investors have changed their perspective and therefore their way of seeking engagement on environmental and social issues. And finally, there has been an increase in regulation and soft-regulation related to this topics. Task Force on Climate – related Financial Disclosures (TCFD) or the High Level Expert Group from the European Commision are two good examples of it.

08 Nov 2017

Garanti Bank won the first prize in 2 different categories in Golden Spider (AltınÖrümcek) Web Awards, where the best Internet and web practices in Turkey are rewarded. Garanti Cep (Garanti Mobile) making things easier for the users with its renewed designand functionality, was selected the “Best Mobile Application” in the category of Banking and Finance whereas the website of Garanti Mortgage, Garantimortgage.com also received the “The Best Website Award” in the same category. Garanti Cep and “garantimortgage.com.tr”also won the people’s favorite award.

31 Oct 2017

27 Oct 2017

  • Operating income: Recurring revenues continued their upward trend, growing 4.2% between January and September. This, together with cost containment efforts (expenses dropped 1.7% in the year to September), drove operating income to a record €9.52 billion
  • Risks: The NPL ratio continued to improve, reaching 4.5% in September (vs. 4.8% in June), the lowest level in the past five years. Coverage increased to 72%
  • Capital: The fully-loaded CET1 ratio rose to 11.2% in September, reflecting a capital generation of 30 basis points in the first nine months of the year
  • Transformation: The digital customer base grew 24% y-o-y to 21.1 million in September. Of these, the number of customers banking with their smartphones surged 43% to 15.8 million

17 Oct 2017

Sex, religion, and politics, along with harmony and trust, gave birth to money. At first, there was barter. Later came coins and bills, which have now given way to the network age, a world in which space and time have disappeared and transactions are conducted in bits. In order to understand the present and predict the future, Chris Skinner reflects on the history of money in his book, ‘The Next Step: Exponential Life’, which can be downloaded online free of charge as part of BBVA’s OpenMind project.

12 Oct 2017

29 Sep 2017

BBVA Group Executive Chairman Francisco González sent a message of solidarity to Mexico on behalf of the Group after the recent earthquakes. “Mexico’s response in the wake of these natural disasters should be an inspiration to all, it has been exemplary,” said Francisco González during his visit to Mexico City, where he paid tribute to the country’s strength and reaffirmed BBVA’s commitment to Mexico, especially at times like this.

27 Sep 2017

01 Sep 2017

When a storm of controversy erupted in Spain about the alleged mistreatment of interns in Michelin-starred restaurants, there were some surprised faces in the world of haute cuisine. It is true that in this sector, which has been so fashionable for a number of years, there are still those who are in favor of a training system of the “no pain, no gain” type; but these implacable instructors coexist side by side with maestros who, like the Roca brothers, have for a number of years been committed to a humanist revolution in the kitchens.

31 Aug 2017

30 Aug 2017

BBVA has issued €1.5 billion at 5 years, at fixed interest. It is its first issue of senior non-preferred debt, a new category of liability with the capacity to absorb losses, that allows financial institutions in the European Union to comply with MREL requirements. The issue has been a success, with demand of around €5 billion, allowing it to close with the lowest price in Europe at this maturity, 70 basis points above the mid-swap rate, and a coupon of 0.75%.

11 Aug 2017

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How We Dream, the musical identity of BBVA, ha­­s undergone a major change from the time Michele Arnese and Ulrich Reese composed it, until it came to be sung by Maico.  The adaptation of a DNA in sound form is not an easy process, but producer Manuel Colmenero was able to direct and adapt the tune and turn it into a great success.

27 Jul 2017

  • Income: Net interest income reached a seven-quarter high in Q2. In the year to June, this item, plus fees and commissions, grew 5.1% y-o-y. This, combined with cost-containment efforts, helped keep the efficiency ratio at levels below 50%
  • Risks: The Group’s NPL ratio stood at 4.8% at the end of the quarter, compared to 4.9% in December; coverage stood at 71%
  • Capital: BBVA remained in line with its fully-loaded CET1 target (11%). It added 20 basis points in the first two quarters and increased the ratio to 11.10%. This ratio includes the negative impact related to the March purchase of an additional 9.95% stake in Turkey’s Garanti
  • Transformation: As of the end of June, BBVA’s digital customer base came to 19.9 million (+22% y-o-y). Of these, 14.5 million were mobile customers (+42% y-o-y). BBVA’s mobile banking app in Spain is the best in the world, according to Forrester Research

24 Jul 2017

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How We Dream, BBVA’s new song, already has a music video. Directed by Pilar Sanz, the video illustrates the song’s lyrics, capturing anonymous dreams inspired by ambition, perseverance and the happiness of pursuing and making our dreams come true.

29 Jun 2017

They say that islanders tend to be reserved, and take their time to open up.  Miguel, Nito, Joan, Emilio and Ángel could all be said to fit the stereotype, except when they talk about music. They are Maico, the group tasked with singing BBVA’s sound identity, ‘How we dream’.

22 Jun 2017

Age makes a difference – a big one – when it comes to downloading apps. Centennials prefer Snapchat, Instagram and Vine. Millennials like Tinder and Soundcloud. Generation X looks for apps to watch movies and for travel. And baby boomers? They prefer apps to monitor their health.

20 Jun 2017

Music, an indispensable connecting thread for telling stories. Excitement, a fundamental element when starting a new project. The responsibility for producing a job well done. These are the three pieces of a new puzzle that BBVA is putting together. Do you want to know more?

17 Jun 2017

In Mexico City, BBVA held the first edition of EduFin Summit, a global event on financial education organized by the Center for Financial Education and Capabilities, which the bank established early this year. With this forum, BBVA is giving the global movement for financial education a significant boost, consolidating the bank’s role as a global leader.

06 Jun 2017

BBVA’s Global Head of Customer Solutions, Derek White, explained this morning that “It’s not longer about products, but about helping customers with their financial lives.” White participated in MoneyConf’s panel “Competition makes you smarter: Customer Centric banking,” where he exchanged ideas with Zopa CEO Jaidev Janardana and moderator Andrea Rexer, finance editor at Süddeutsche Zeitung.

30 May 2017

26 May 2017

25 May 2017

“The path is made by walking,” said the great poet Antonio Machado. In the case of BBVA, the path has more than 160 years of history, starting with the bank´s foundation and today, it has reached a turning point. The new BBVA is a global financial group leading the transformation of the banking industry worldwide, putting all the new opportunities within everyone´s reach.

20 May 2017

“Plain language entails putting readers first: discovering what they want to know, what information they need and helping them meet their goals. The goal is for readers to be able to understand a document written in plain language the first time they read it. But plain language doesn’t only have to do with language: it also includes the design, layout and mucho more.”

International Plain Language Federation

19 May 2017

Brands are hiring influencers to reach out the masses. Companies are paying dizzying sums of money for a picture. They say the investment is worth it. However, trusting communications to people outside an organization entails risks.

11 May 2017

Free Wi-Fi, reservations by mobile phone or requesting a massage via WhatsApp. Travelers today are digital and hotels cannot ignore the needs of their guests – even though new concepts are appearing where disconnecting is in vogue, such as Digital Detox. Modern travelers can choose the option that best suits their needs.

09 May 2017

08 May 2017