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Communication

28 Jun 2019

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For a challenge as big as a global brand identity change, campaign coordination and monitoring via social networks is key to ensuring that everyone, customers and non-customers alike, receives all information at this crucial time in a company’s life. This is how BBVA did it.

17 Jun 2019

BBVA is unifying its brand across its footprint. Customers will see this change taking place progressively in the Group’s mobile apps, transactional websites, its almost 8,000 branches across the world and its corporate headquarters.

12 Jun 2019

BBVA’s new brand  has now been rolled-out across all the countries within the bank’s footprint. The process of deploying the new corporate image will continue for the next six to twelve months, reaching all channels, both physical and virtual, and all customer touchpoints.

11 Jun 2019

04 Jun 2019

24 May 2019

20 May 2019

We live in times of rapid change. And in this age of change, we refuse to just sit with the audience as mere spectators; we want to be in the spotlight, we want to play a leading role in this digital revolution, in this reality that demands us to be able to quickly adapt. It is in this context of relentless transformation that has prompted BBVA Research to launch new website: more user-friendly, with expanded features and a responsive design that adapts to any browsing device.

24 Apr 2019

BBVA will become the Group’s name globally. The bank will discontinue the local names in Argentina (Francés), Mexico (Bancomer), Peru (Continental), and the United States (Compass) in the coming months. Garanti, the Group’s franchise in Turkey, will change its name to Garanti BBVA.

28 Feb 2019

05 Feb 2019

16 Jan 2019

10 Jan 2019

31 Dec 2018

10 Dec 2018

20 Nov 2018

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‘Big data’, ‘IA’, ‘blockchain’, ‘cloud’, biometrics… these are just a few of the new technological developments that are reshaping the financial world in general, and BBVA in particular. BBVA and Cisco’s new Engineer Exchange Program creates the perfect opportunity to exchange talent and new ways of working in this digital environment.

16 Nov 2018

The market for influencers is in full expansion mode. This trend has proven to be an opportunity not only for the influencers themselves – or those who aspire to become one – but also for companies that see an opportunity to promote their products or services.

28 Sep 2018

12 Sep 2018

25 Jul 2018

25 Jun 2018

01 Jun 2018

23 Apr 2018

Innovation in communications is becoming increasingly important and necessary. BBVA’s ‘own voice’ project through BBVA.com has been shortlisted by ‘Digiday Media Awards Europe’ as one of the best new websites displaying an impressive performance in terms of editorial approach, quality and growth. These awards seek to pay tribute to companies working to modernize and improving media in Europe.

20 Mar 2018

16 Mar 2018

Francisco González, Group Executive Chairman

  • Transformation: “We’ve reached a digital tipping point. In six countries more than 50 percent of customers are digital”
  • Dividend: “Our earnings in 2017 allow us to maintain a very solid stream of dividends, with a clear, predictable and sustainable remuneration policy”
  • Principles: “We’ve gone through a deep financial crisis and BBVA emerged from it with a very strong reputation”

Carlos Torres Vila, CEO

  • Evaluation: “In 2017 we accelerated our transformation, making great strides in the digitization of our business with a huge impact in terms of sales and customer loyalty and satisfaction”

19 Feb 2018

30 Jan 2018

24 Jan 2018

19 Dec 2017

Christmas and New Year’s are coming and with them, new resolutions and new dreams.  BBVA wants to celebrate these holidays by recalling that opportunities are within everyone’s reach, in line with the company’s corporate purpose: “To bring the age of opportunity to everyone. “

11 Dec 2017

In April 2010, when smartphone penetration was still very low in Argentina, BBVA Francés launched an innovative communication channel to be closer to its customers. FrancésGo was the first mobile channel in the financial sector. It allowed customers to obtain information about BBVA Francés card promotions by text message (SMS that all types of devices could receive), segmented by area, type and brand. At the time, customers had to send the word “GO” to a four-digit number. And that’s how it all started.

ShareAction, one of the most important observers of responsible investing, has published a study on the 15 biggest European banks, analyzing how we manage the risks and opportunities related to climate change. This study follows the guide for investors on discussing climate change with their bank that was published a few months ago.

04 Dec 2017

BBVA has appointed María Abascal as Global Director of Institutional Relations. Abascal brings to the post more than 15 years of experience in the analysis of economic, financial, regulatory and institutional affairs in the public and private sector. Prior to her new appointment, since June 2010 she had been BBVA Research’s Chief Economist for Regulation and Public Policies.

30 Nov 2017

When Johannes Gutenberg invented the printing press in 1440, he couldn’t publish everything he wanted. The supply of text was limited, censorship prevented him from publishing certain things, there were few authors around and demand for reading materials was low. In the 21st Century, the situation is very different. It’s worth exploring these differences, recalling the process that Marshall McLuhan called the Gutenberg Galaxy.

29 Nov 2017

BBVA today announced an agreement with a subsidiary of Cerberus Capital Management, L.P. (Cerberus) to create a joint venture (JV) for its real estate business in Spain, reducing almost entirely its exposure to non core real estate assets. On the closing of the operation, BBVA will sell an 80% stake in the JV to Cerberus for about €4 billion. The transaction marks a milestone in BBVA Group’s strategy.

21 Nov 2017

BBVA customers in Spain now have access to a new feature that completely simplifies mobile-to-mobile money transfers. The transfers are totally secure and do not require customers to use BBVA’s mobile banking app. Both Android and iOS users can send money through BBVA’s “chatbots” on instant messaging apps like Facebook Messenger and Telegram. And those using the iOS operating system (iPhone) will also be able to do so with the voice assistant, Siri. All this has been made possible thanks to an evolution of the Bizum system, which enables users to send money between cell phones with the apps of the major Spanish banks.

16 Nov 2017

13 Nov 2017

10 Nov 2017

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In the last two years four forces have shifted their perspective on sustainable issues. First, the global agenda has included sustainability in its goals with two key milestones: Paris agreement on climate change and Sustainable Development Goals by United Nations.Second, enterprises have understood that SDG mean a huge market and a new scope of opportunities. A new 12 trillion dollars market per year and 70 trillion dollars investment before 2030.Third, relevant investors have changed their perspective and therefore their way of seeking engagement on environmental and social issues. And finally, there has been an increase in regulation and soft-regulation related to this topics. Task Force on Climate – related Financial Disclosures (TCFD) or the High Level Expert Group from the European Commision are two good examples of it.

08 Nov 2017

Garanti Bank won the first prize in 2 different categories in Golden Spider (AltınÖrümcek) Web Awards, where the best Internet and web practices in Turkey are rewarded. Garanti Cep (Garanti Mobile) making things easier for the users with its renewed designand functionality, was selected the “Best Mobile Application” in the category of Banking and Finance whereas the website of Garanti Mortgage, Garantimortgage.com also received the “The Best Website Award” in the same category. Garanti Cep and “garantimortgage.com.tr”also won the people’s favorite award.

31 Oct 2017

27 Oct 2017

  • Operating income: Recurring revenues continued their upward trend, growing 4.2% between January and September. This, together with cost containment efforts (expenses dropped 1.7% in the year to September), drove operating income to a record €9.52 billion
  • Risks: The NPL ratio continued to improve, reaching 4.5% in September (vs. 4.8% in June), the lowest level in the past five years. Coverage increased to 72%
  • Capital: The fully-loaded CET1 ratio rose to 11.2% in September, reflecting a capital generation of 30 basis points in the first nine months of the year
  • Transformation: The digital customer base grew 24% y-o-y to 21.1 million in September. Of these, the number of customers banking with their smartphones surged 43% to 15.8 million

17 Oct 2017

Sex, religion, and politics, along with harmony and trust, gave birth to money. At first, there was barter. Later came coins and bills, which have now given way to the network age, a world in which space and time have disappeared and transactions are conducted in bits. In order to understand the present and predict the future, Chris Skinner reflects on the history of money in his book, ‘The Next Step: Exponential Life’, which can be downloaded online free of charge as part of BBVA’s OpenMind project.

12 Oct 2017

29 Sep 2017

BBVA Group Executive Chairman Francisco González sent a message of solidarity to Mexico on behalf of the Group after the recent earthquakes. “Mexico’s response in the wake of these natural disasters should be an inspiration to all, it has been exemplary,” said Francisco González during his visit to Mexico City, where he paid tribute to the country’s strength and reaffirmed BBVA’s commitment to Mexico, especially at times like this.

27 Sep 2017

01 Sep 2017

When a storm of controversy erupted in Spain about the alleged mistreatment of interns in Michelin-starred restaurants, there were some surprised faces in the world of haute cuisine. It is true that in this sector, which has been so fashionable for a number of years, there are still those who are in favor of a training system of the “no pain, no gain” type; but these implacable instructors coexist side by side with maestros who, like the Roca brothers, have for a number of years been committed to a humanist revolution in the kitchens.

31 Aug 2017

30 Aug 2017

BBVA has issued €1.5 billion at 5 years, at fixed interest. It is its first issue of senior non-preferred debt, a new category of liability with the capacity to absorb losses, that allows financial institutions in the European Union to comply with MREL requirements. The issue has been a success, with demand of around €5 billion, allowing it to close with the lowest price in Europe at this maturity, 70 basis points above the mid-swap rate, and a coupon of 0.75%.