At the wrap of BBVA Compass' second annual social entrepreneur program BBVA Momentum, Michelle Corson of Dallas, Texas took home the $75,000 first prize for her company which finances fuel-efficient and reliable cars for lower-skilled workers.
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BBVA Compass Chief Risk Officer Javier Hernandez has a long history with BBVA, the parent of BBVA Compass, having joined the bank in 1998. Since that time, he’s been through financial up and down swings, as well as watched the dawn of the tech revolution in finance – all of which has given him an unbeatable perspective on the function of risk in such times.
The BBVA Compass Mobile Banking App has been recognized for ease of use and customer service in Javelin’s 2018 Mobile Banking Scorecard, marking the fifth consecutive year the app has been acknowledged by the independent research firm.
Identity verification is easier thanks to camera-enabled smartphones. When opening a BBVA Compass account on a mobile device, some new customers will now be given the option to verify their identity by providing an image of their driver’s license, passport or state-issued ID and then taking a selfie.
Net Promoter Score, or NPS, is a metric that helps companies understand customer satisfaction and gauge customer brand loyalty. One of the top performing branches in NPS – out of the 645 branches across BBVA Compass' footprint – is located in a town called Niceville, Fla.
Financial services trade publication American Banker has recently named BBVA Compass Chief Talent & Culture Executive Rosilyn Houston to its Women to Watch list for the third consecutive year.
BBVA Compass - along with city leaders, bank representatives, former professional basketball players, and current Houston Rockets players - hosted a ribbon cutting to recognize the renovation of two community basketball courts.
BBVA Compass is the lead corporate partner in the Waller Creek Park Community Program, lending support for the programs that will take place at the future Moody Amphitheater in Waterloo Park and teaming to create opportunities through charitable initiatives.
BBVA Compass receives Gold level recognition for the second consecutive year in American Heart Association's 2018 Workplace Health Achievement Index.
CEO Carlos Torres Vila to replace Francisco González as group executive chairman, expected to take place on Dec. 31st, 2018.
While they may not have always been on the customer journey bandwagon, changing consumer preferences and competing disruptors have forced banks to pay attention to the journey their customers take as they decide whether to engage – or not – with banks and their products and services.
BBVA Compass recently rolled out a new app and online platform that makes it easier for employees at every level to develop their leadership skills.
Working with community leaders, BBVA Compass and Field Innovation Team leveraged design thinking to pilot a customizable disaster preparedness guide.
BBVA Compass launched its Center for Financial Education Community Workshops Initiative, with the goal of giving 20,000 low- to moderate-income individuals, families and small business owners the knowledge they need to take better control of their financial lives.
Money20/20 USA, the world’s largest fintech and payments event, took place last week in Las Vegas. The annual event, now in its sixth year, touts itself as the place where the payments, fintech and financial services explore the ways consumers and businesses manage, spend and borrow money.