Today, immersive storytelling is one of the main trends in innovation, marketing and the creation of customized experiences. Virtual reality increases the level of user engagement or enables better strategic decisions to be taken, among other features.
Wired Money, Together with BBVA is opening its doors at the British Museum in London the same day the British will vote in the referendum. While they decide whether the U.K. will remain in the EU, fintech firms will once again be in the limelight in the capital at an event on “innovation and new ways of thinking” in the words of Greg Williams, Deputy Editor of British edition of WIRED and curator of Wired Money.
Banks need to catch up and capture the zeitgeist of the digital and sharing economies and put power squarely in the hands of their clients if they want to thrive in today's world, BBVA Compass Chairman and CEO Manolo Sánchez said in a keynote address at American Banker's Digital Banking Conference Tuesday in New Orleans.
BBVA CEO Carlos Torres Vila explained this morning that “banking technology will improve customer relations.” The CEO added that “BBVA has redefined its customer relations, moving from an infrastructure that was focused on money to accompanying customers in their professional and personal lives, helping them make the best financial decisions.” Technology allows us to bring the age of opportunity to everyone, he maintained.
Bank of Scotland opts for a robot to advise its customers and give them faster support.
BBVA is in eighth place among the top European companies for startup collaboration, according to a study showing that some big companies see startups as "an opportunity rather than a threat".
The digital transformation ripples across all areas of the financial system. In the investment portfolio management segment, algorithm based platforms are starting to challenge more traditional advisers. Are they an opportunity or a risk for the ecosystem?
The possibility of obtaining more efficient algorithms than people is not science fiction. It’s an area of work that has recently been making major progress and is now being applied to the financial industry, as confirmed at the roundtable on artificial intelligence and machine learning at the last IIF Spring Meeting’s, held in Madrid and sponsored by BBVA.
Only 26% believe that organizations and businesses comply with personal data protection regulations, according to Vodafone Institute's report, presented during the 'Big Data: Limitless opportunities?' forum, co-organized by El País and Data Pop Alliance. Although in general terms, Europeans are wary about how organizations use their personal information, 36% of respondents said they trusted banks, compared to the 16% and 11% that said they trust search engines or social networks, respectively.