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Innovation

Innovation

Ricardo Forcano, the Global Head of Engineering and Organization at BBVA, participated in a digital meeting organized by the Association for Managerial Progress (APD) entitled ‘Innovation and culture for organizational growth’.  During the event, the director explained how the current situation can serve as an impetus to redesign work methods in organizations. He also explained that BBVA is using collective intelligence and data to face the current crisis.

On 26 and 27 May 2020 the European Innovation Council (EIC), BBVA and Ferrovial are jointly hosting their first online EIC Corporate Day, bringing together 19 of the most innovative startups in Europe. The online EIC Corporate Days are the digital version of the physical events in where the European Commission connects Europe’s most innovative companies and innovators with C-level corporate and cross sectorial decision makers.

The coronavirus crisis may lead to a series of changes forcing many companies to rethink their business models. Startups frequently depend on funding, and some may be critically impacted. Still, others may find themselves in a stronger position thanks to their capacity to adapt to the changing landscape or because they provide digital services that have proven invaluable. Could the coronavirus crisis set the stage for the next big startup?

Scammers adapt quickly to new trends, exploiting them to lure new victims. An example that has gained notoriety in recent weeks: web sites promoting fraudulent Fortnite offers. Fortnite is a popular video game and is being used by cybercriminals as an enticement to misappropriate user data.

A BBVA Research study leverages big data technology to monitor worldwide media treatment of COVID-19. Analyzing more than 80,000 online news publications in more than 100 languages, the study concludes that both the extent of news coverage and its sentiment provides valuable information about the pandemic's development and the degree to which it impacts the economy and politics. Furthermore, a correlation between increased number of infections and ‘media stress’ has been observed.

BBVA now has more than 500,000 customers registered exclusively through digital channels in Spain: more than 50% did so via cellphone. In 2016, BBVA launched the option of becoming a customer using a 'selfie', boosting acquisition of new customers via digital channels. This service and the other alternatives that BBVA offers to users to become customers has become more important than ever after the outbreak of the pandemic and the state of emergency, which advises against travelling.