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The bank has expanded its partnership with the tech giant from 3,300 to 11,000 ChatGPT Enterprise licences, as part of its plan to extend generative AI capabilities across the entire organisation. Employees report that automating routine tasks with this tool allows them to save an average of nearly three hours of work per week, which they can then dedicate to strategic tasks. More than 80% of licensed users use it daily. BBVA offers training, has created a community to share best practices, and encourages internal innovation through idea ‘hackathons’.

The first edition of BBVA’s FinAI Summit brought together international experts in artificial intelligence to address how its transformative potential should advance in parallel with its ethical, safe and responsible use. The financial sector must carry out its transformation without losing customers’ trust. Doing so requires a gradual, regulated approach that maintains human interaction, just like BBVA is already doing. Over 6,000 people attended the event in person and online.

You can watch the full event at finaisummit.com

The cleantech ecosystem is advancing at different rates. While technologies such as solar and wind power are already consolidated, innovations such as carbon capture and green hydrogen still have a long way to go. Reaching the maturity of these solutions is key to  sustainability and requires strategic investment to accelerate global decarbonization.

From May 5 to 8, BBVA will organize the first FinAI Summit, featuring talks, panel discussions and master classes, in an event designed to be the key forum on how AI could reshape financial services and products, and how this could impact society at large. Speakers will include international experts such as Kay Firth-Butterfield, previously head of artificial intelligence at the World Economic Forum. The public can attend online by registering on the FinAI Summit website.

You can register for the event at this link

In the first quarter of 2025, BBVA channeled approximately €29 billion into sustainable business initiatives, marking a 55 percent increase on the same period in 2024. This figure is part of the bank’s new target of channeling €700 billion into the sustainable business between 2025 and 2029, more than  double its previous target and also raising the bar, given the shorter timeframe involved (five years versus eight).

Garanti BBVA reported its earnings for the first quarter of 2025. The bank earned TL 25.40 billion in net income, with total assets reaching TL 3.50 trillion, and cash and non-cash loans totaling TL 2.60 trillion. Customer deposits continued to be the main source of funding, accounting for 73 percent of all assets. The deposit base rose by 21.4 percent to TL 2.55 billion. Furthermore, Garanti BBVA achieved a return on average equity (ROAE) of 30.5 percent, and a return on average assets (ROAA) of 3.2 percent. Meanwhile, the bank maintained its strong capital position, with a capital adequacy ratio of 16.2 percent.*

*Not including the forbearance introduced by BRSA

BBVA's Turkish unit recently updated the design of its digital banking app, Garanti BBVA Mobile, to offer its customers a more personalized, user-friendly experience and a range of new smart features.

Garanti BBVA was once again selected for the world’s most prestigious occupational healthand safety award at the 2025 International Safety Awards, organized by the U.K.-based non-profit organization, the British Safety Council. Of the 350 Turkish organizations that applied for the award, Garanti BBVA was the only financial institution to receive the award for the sixth year in a row.

BBVA has successfully renewed the Tier IV Gold certification for its Data Processing Center (DPC) in Tres Cantos (Madrid), the highest recognition awarded by the Uptime Institute for the management and running of these cutting-edge technology complexes. This achievement has been made possible thanks to the implementation of more than 30 energy-saving measures in recent years.

The BBVA Foundation Frontiers of Knowledge Award in Climate Change and Environmental Sciences goes to US scientist Camille Parmesan for her pioneering studies showing that “wild species shift their geographical ranges in response to climate change,” moving toward the poles and higher elevations. This groundbreaking discovery laid “the foundations of climate change ecology,” according to the committee.

Garanti BBVA has launched another highly innovative digital banking solution tailored for its corporate and sole trader customers. Thanks to the new digital service—a first in the industry in terms of scope and variety—corporate and sole trader customers can instantly check their loan agreements, credit limits, risk facilities, bank guarantees, real estate mortgages held as collateral, and valuations or appraisals, along with information on the latest prices and fees.

At a time of transformation and growth in global financial markets, BBVA CIB reaffirms its commitment to becoming the key strategic partner for institutional clients. With a specialized approach and a long-term vision, the bank aims to anticipate industry needs and offer solutions tailored to an ever-evolving environment. In this interview, Juan Blasco, Head of Institutional Business at BBVA CIB, explains how the bank is addressing this challenge.

BBVA's Turkish unit updates the smart assistant on its mobile app, Ugi, using cutting-edge generative artificial intelligence (AI) based on large language models. Ugi now offers the bank’s customers a more natural experience with dynamic, and hyperpersonalized solutions.