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Innovation

Innovation

The BBVA in Spain app is celebrating its 10th anniversary as a key element in the bank’s commitment to lead the digitalization of banking in the country. Since 2011, the app has adapted its functionalities to the times and needs of its customers, at first by allowing them to operate remotely with ease and total security, and over the years with the deployment of a wide range of personalized tools to help them make decisions about their personal finances.

The Banker, a magazine part of the Financial Times group, recognized BBVA at its annual awards as the Best Bank in Europe for Innovation in Digital Banking. The magazine gave this award to BBVA for being the first bank to allow its business customers to measure their carbon footprint, helping customers make the best decisions to improve their financial health and the bitcoin trading and custody service launched in Switzerland for private banking customers.

We are increasingly aware of the importance of passwords: we create stronger ones, change them regularly and make sure not to use the same ones for everything. We also know that one of the biggest risks we face is password theft, since passwords unlock our information. But are we as careful with the passwords we store in our browsers?

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BBVA has launched a digital tool in Spain that provides SMEs and the self-employed with a simulator to find out if they are eligible for direct aid from the Spanish Government under Royal Decree Law (RDL) 5/2021. The assistance package is aimed at protecting the productive fabric in the sectors hardest hit by the COVID-19 pandemic. By entering the details of their business activity, customers and non-customers can find out if they meet the requirements for accessing the aid, the amount they would receive and how to apply. Thanks to this solution, small businesses will be able to carry out a preliminary assessment and anticipate an application for aid.

The report 'Impact of COVID-19 on Consumption in Real Time and High Frequency´ in Spain, published by BBVA Research, reflects a 28 percent increase in card purchases  compared to June 2019 levels. Transactions grew by 19 percent y-o-y through face-to-face channels and 69 percent in non-face-to-face channels. The increase in mobility saw a boost in spending, especially in consumer sectors such as hospitality and leisure, and in those that involve travel, such as transport.

Consumption continued growing at strong rates in June, despite the correction of most of the base effect in year-on-year terms. Mobility-dependent sectors continued recovering unevenly on a per country basis, but rates remained particularly strong in the restaurant and catering industry. This are some of the key takeaways of 'The COVID-19 Impact on Consumption in Real Time and High Definition', a report published by BBVA Research.

The BBVA CEO underscored banks' advisory work as an essential element in their new customer value proposition, during his participation in the sixteenth edition of the IESE Banking Meeting, held today under the motto “Helping to boost the economy.” Onur Genç also stressed that this advice is based on the trust and knowledge of an expert, and that through the use of technology and data, banks can improve the value they deliver to clients. In addition, he dubbed climate change one of the biggest disruptions in the history of mankind and also a huge opportunity.