For BBVA Compass, every step of the customer journey is important, from account opening to basic account maintenance, which is why the bank’s new front-end sales and service application is a key tool for its branch team.

Dubbed Client Vista, the tool connects the bank’s real-time core banking platform to its sales and service team giving them better flexibility to assist the client and discuss products and services that are relevant to their personal needs. For the customer, the impact of the change is minimal, according to BBVA Compass Consumer Director of Business Planning and Client Vista Program Owner Shawn O’Brien, but the application was designed specifically to meet their needs.

Doing business is no longer enough. One of the trends in business is also having a positive impact on society. The key is how to make it profitable.

On the occasion of the annual meeting of the International Advisory Panel of the Monetary Authority of Singapore, BBVA Executive Chairman Francisco González shared his vision of the implications of the current technological revolution: “The technological and digital transformation is an extraordinary opportunity, but actively managing the changes it entails is fundamental to ensuring equal opportunity and the transfer of its enormous benefits, advantages and possibilities to the whole of society.”

The financial sector has undergone tremendous change in the past few years thanks to the adoption of emerging technologies such as the smartphone.

“Can machines think?” This is one of the questions that appear in unedited letters that were found in a warehouse at the University of Manchester. They were written by the “father” of artificial intelligence, Alan Turing.

Advances in mechanics, manufacturing techniques and artificial intelligence are giving way to increasingly sophisticated and specialized robots. These are some examples of the next generation of robotics that are being developed in MIT laboratories.