Perseverance is the key to success. That was the message BBVA’s Group Executive Chairman shared with an audience of finance and banking students at the start of the academic year. “Amazon was about to collapse twice. It has been hard for us, but here we are leading the transformation of the industry,” said Francisco González. Principles are the other fundamental element: “Never give in to misconduct,” he told them.
BBVA launches Urban Discovery, an interactive tool open to everyone that analyzes the cities of Madrid, Barcelona and Mexico City through the prism of their commercial activity. The analysis led to the creation of new maps that redraw urban borders and identify the most touristic and residential areas or those where young people go shopping.
Madrid tourists spend more near monuments and museums than those in Barcelona. People living in Vila de Gràcia in Barcelona have the same lifestyle as those in the Madrid neighborhood of Malasaña. Sant Antoni and Poble Sec are places that are popular to go out to dinner and then for a drink, and in Madrid, the Lavapies neighborhood is undergoing a transformation toward more cultural activity.
For BBVA Compass, every step of the customer journey is important, from account opening to basic account maintenance, which is why the bank’s new front-end sales and service application is a key tool for its branch team.
Dubbed Client Vista, the tool connects the bank’s real-time core banking platform to its sales and service team giving them better flexibility to assist the client and discuss products and services that are relevant to their personal needs. For the customer, the impact of the change is minimal, according to BBVA Compass Consumer Director of Business Planning and Client Vista Program Owner Shawn O’Brien, but the application was designed specifically to meet their needs.
Doing business is no longer enough. One of the trends in business is also having a positive impact on society. The key is how to make it profitable.
Kevin Mitnick, the top cybersecurity keynote speaker, is back for another round of Bright Perspective events this coming fall in tandem with BBVA Compass, and his first stop took him to the Magic City.
BBVA strives to be more than a bank for its customers: it wants to help them make everyday decisions about their finances, BBVA CEO Carlos Torres Vila said today in Barcelona. Following the initial revolution caused by the emergence of technology in the financial sector – particularly cell phones – the future of banking will consist of a hybrid model that combines digital channels with personalized advice from remote financial advisors. This will make it possible to offer customers expert financial solutions they can trust. “I see a banking industry that is very much present in people’s daily lives,” Torres Vila said at a meeting organized by the ESADE business school.
“Can machines think?” This is one of the questions that appear in unedited letters that were found in a warehouse at the University of Manchester. They were written by the “father” of artificial intelligence, Alan Turing.