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Innovation

Innovation

BBVA comes first in the ranking of the most influential brands in the financial technology conversation on social networks, created by Onalytica. This company, specialized in connecting brands with influencer communities, highlights BBVA for being the first company of reference in the creation and generation of fintech thought leadership content on.

BBVA has been an overall digital experience leader for five years in a row according to ‘The Forrester Digital Experience Review™: European Mobile Banking Apps, Q3 2021’. The report identifies leaders in mobile banking functionality and user experience (UX) and shares best practices that digital and customer experience (CX) professionals can learn from. BBVA is the only Spanish bank that is an overall leader in the mobile digital banking experience.

The ceremony of the 12th and 13th editions of the Frontiers of Knowledge Awards, which took place on September 21 at the Euskalduna Palace in Bilbao, highlighted the value of science and culture in tackling the great global challenges facing humanity beyond the pandemic, such as the environmental emergency, the profound technological transformation and the risk of new economic crises. The event recognized 35 world leaders in scientific research and artistic creation.

Valora Coches, the BBVA Group tool for customers and non-customers that helps you decide whether to change your vehicle or not, continues to grow. From its late February 2020 launch in Spain until July 2021 it registered almost two million hits and more than 900,000 vehicle searches. In March 2021, the tool reached its highest figures with 100,000 hits and 50,000 car searches.

In less than a year, BBVA has issued one million Aqua cards in Spain. This groundbreaking system, which eliminates data from the plastic and uses dynamic CVV, is expanding rapidly in Latin American subsidiaries. Mexico, Peru and Colombia already have the first features.

The BBVA in Spain app is celebrating its 10th anniversary as a key element in the bank’s commitment to lead the digitalization of banking in the country. Since 2011, the app has adapted its functionalities to the times and needs of its customers, at first by allowing them to operate remotely with ease and total security, and over the years with the deployment of a wide range of personalized tools to help them make decisions about their personal finances.