Innovation
Innovation
BBVA Compass is far from experiencing an AI takeover of the sort Wikipedia describes, but teams from around the bank, including Mortgage, Finance and Compliance, have discovered the power and efficiency of automation.
Has this ever happened to you? You’re at dinner and picking up the bill. You reach for your wallet only to discover it’s not there. You’ve forgotten it. With the BBVA Compass Mobile Banking App, what could have been an embarrassing problem is no problem at all.
Like most IT professionals, the engineering team at BBVA Compass loves the challenge and teamwork of a good hackathon. These condensed collaborative coding events were the inspiration for the inaugural BBVA Compass Ninja Hackathon, which included both bank employees and students from the University of Alabama Birmingham.
BBVA's executive chairman Francisco González took part in a presentation in Madrid of Dr. Peter Weill's new book, ‘What's Your Digital Business Model?’ Professor Weill is chair and senior research scientist for the Center for Information Systems Research (CISR) at Massachusetts Institute of Technology (MIT).
Like other customer-centric companies, BBVA Compass uses large amounts of data -- “big data” -- to drive its customer understanding and its customer experiences. And while the bank’s shift to its new big data platform will make data collection easier, the process still requires data analysts who can make sense of all that information.
BBVA Compass has launched a series of new commercials in the Birmingham market highlighting the newest functionalities features of the BBVA Compass Mobile Banking App.
Easy and intuitive banking is possible with the BBVA Compass Mobile Banking App’s ‘I want to’ menu, which adapts to display functionality options based on the user’s location in the app.
Marga Barrera, Global Head of Design and UX (User Experience) at BBVA, speaks with Spain's leading business newspaper, “Expansión” about her role and the effort her team is making to transform the bank into a digital business that delivers value-added products to its customers every quarter. "Design is a profession on the rise, that will have a lot of influence in the coming years.” states Barrera who emphasizes that in the current climate where companies are competing for talent with big firms like Microsoft, a commitment to design is essential.
BBVA often talks about how it is transitioning from a bank into a truly digital company. While it is an easy thing to say, the ways in which you demonstrate this are incredibly complex. Take data, for example.