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Sustainability and Responsible Banking

Sustainability and Responsible Banking

BBVA hosted the forum “Energy Transition Opportunities for the Spanish and European economies.” During the event José Manuel González-Páramo, stressed that “At BBVA we highly appreciate the proposed measures, not only the draft legislation on climate change, but those measures that have been taken by other countries (France, Poland, and Ireland) that give sustainable financing a boost by issuing green bonds.”

Intrama, a Spanish consulting firm, presented “VariableD 2019” during FactorW, a diversity event held in Spain. “VariableD 2019” is the third edition of the annual report that the consultancy prepares to assess progress in diversity matters within Spanish businesses. BBVA is included in this year’s Top30 list of businesses that are working harder and better to improve on this area, through the development and implementation of inclusion policies. This recognition attests to the bank’s commitment to offer equal development opportunities to all its employees and find more efficient ways to solve its customers’ needs.

“Our vision of the world is marked by a sense of urgency, but also by a sense of opportunity. We need to re-imagine the role of banking in society. As banks we have to focus on a mission and creating a positive impact on people’s lives.” These are the words of BBVA’s Global Head of Responsible Business, Antoni Ballabriga, on a panel where he was joined by the European Commission Vice President, Vladis Dombrovskis, during the Sustainable Finance in Nordic-Baltic conference held in Helsinki.

BBVA backs the European network of Financial Centers for Sustainability, which was presented at the Climate Innovation Summit 2018. The annual summit is organized by Climate-KIC and was held in Dublin this year. “At BBVA, we value the creation of this network of centers representing Europe’s most influential cities. The initiative, which has its origins in the United Nations Environment Programme, represents an additional pillar encouraging all key players to get involved in building a more robust and resilient financial system.” asserts Antoni Ballabriga, BBVA’s Global Head of Responsible Business.

Net Promoter Score, or NPS, is a metric that helps companies understand customer satisfaction and gauge customer brand loyalty. As metrics go, it’s a relatively simply one that calculates customer responses to the question, “On a scale of 0 to 10, how likely is it that you would recommend our company/product/service to a friend or colleague?”.

BBVA Compass teamed up with Experian to give small business owners access to expert advice and insight at a recent national webinar. The online workshop was intended to help small business owners and entrepreneurs navigate the impact of the 2018 tax law change which may permit taxpayers other than corporations to deduct of up to 20 percent of their qualified business income from a qualified trade or business under the Tax Cuts and Jobs Act.

BBVA was recognized as a global leader for its corporate responsibility and social investment programs in the latest report of Giving in Numbers, published by The CEO Force for Good. The report is based on the largest survey in the field of corporate social responsibility (CSR), gathering data from 252 of the world’s largest companies. The report placed BBVA in the top 25% of the most socially committed companies.