Garanti Bank recently launched the opening of brokerage accounts via digital channels, with the new process requiring only a few clicks and less than 5 minutes to complete. This is a great advance over the old process, which required signing dozens of forms and took 60 minutes to complete.
BBVA is developing payment methods based on biometric technologies to make checkout at stores ‘invisible’. It is already being used in cafeterias and restaurants at Ciudad BBVA. More than 1,000 employees already use an app to automate payments and testing has begun on a biometric facial recognition system based on technology from the startup Veridas, a JV of BBVA and Das-Nano in 2017.
So, when he got the January phone call saying he was the bank’s Sign In & Win Sweepstakes grand prize winner, Everett didn’t believe it. According to Director of Multi-Channel Sales and Promotion Cody Sparks, the fact that it was so easy to deposit his check - and in the process win $10,000 - is precisely why the bank conducted the sweepstakes.
Derek White, Global Head of Customer and Client Solutions at BBVA, took part in Money 20/20 Asia, the landmark event for the fintech sector, where he shared his take on the debate of who will corner the banking business in the future: Banks or Big Tech?
Representatives of the Government of Singapore, a beacon of innovation in Asia, and BBVA met at the institution’s headquarters in Madrid to share digital experiences and strengthen cooperation. The Government of Singapore inquired about BBVA’s digital strategy and set out its views on fintech and cybersecurity regulations.
BBVA’s digitization process in South America solidly advances. At the end of January 2018, 49.9% of customers in South America interacted with the bank via digital channels. This represents an increase of 26% from last year's figures. The increase stands at 43% if we reference customers who connect using mobile devices. “BBVA's mobile banking has seen such intense growth that it indicates where the consumption habits of the bank’s customers are going. That’s where we've been headed for some time now,” explains Antonio Bravo, director of Business Development and Digital banking for BBVA South America.
Garanti continues to break new ground by making pension fund product available through its digital channels Garanti Internet and Garanti Mobile. This digital freeway enhances the speed and ease in which customers can carry out pension product transactions.