Artificial Intelligence’s greatest advances have yet to come, but the combination of big data with machine learning algorithms has already yielded benefits to the financial world daily operations.
BBVA Compass Head of Business Development Pepe Olalla recently spoke with Bank Innovation’s Tatjana Kulkarni in an interview posted in two articles, Zelle and Insurance on the Roadmap for BBVA Compass’s Mobile App and How the Innovation Team at BBVA Compass Focuses on Needs, Revenue.
BBVA is a global brand. BBVA’s purpose is to “bring the age of opportunity to everyone.” And today, opportunities lie in the digital world. And this is where we strive, trying to tell the best stories about our journey. That is why we’re reinventing ourselves and introducing the new bbva.com
BBVA Compass recently reported a 30 percent increase year-over-year in mobile active customers.*
According to a recent study from Citigroup, it’s a trend the bank should expect to see continue, as customers increasingly use mobile banking apps over most others. BBVA Compass Head of Business Development Pepe Olalla agrees but also says increased adoption of the mobile app among BBVA Compass customers can also be attributed to a digital strategy which incorporates design and customer feedback to deliver a solution that guides customers on their financial journey.