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Fintech

Fintech

Not long ago, banks that offered mobile apps were few and those that did essentially offered a convenient way for customers to check their account balance. Today, choosing a bank with no mobile app would be a non-starter for most customers.

When it comes to designing customer interaction with online services – whether from a GPS navigator or through a mobile banking app – it is more and more common to design automated features that anticipate customer issues.

In its most recent issue, The Fintech Magazine examines some of BBVA's most recent technology advances, such as payments powered by facial recognition and the use of artificial intelligence in its mobile banking application.  The magazine also outlines the core of the bank's digital strategy and describes how BBVA is taking steps to fulfill its vision of automated banking in the future.