Lacey Perry is the Branch Retail Executive for the BBVA Compass Shoreline Branch in Corpus Christi, Texas. Owing to its downtown business center location, of the three branches in the city, the Shoreline branch is the one with the least consumer foot traffic. Yet Perry is still the highest performer across all 644 branches in the bank’s retail network.

The Dallas Creation Center (technically in the Farmers Branch, Tex. suburb) has earned its place as the digital heart and soul of BBVA. Turns out, its diverse workforce and startup attitude are also positioning the team as a leader in innovative engagement, too.

A new career development program at BBVA Compass is leading to better customer experiences and greater employee engagement on the Mortgage Fulfillment team.

Family is thousands of miles away for some BBVA Compass employees and contractors. And around the holidays, this distance is especially felt. So, Pavani Vepuri – BBVA Compass Quality Assurance Analyst who was born and raised in Nandivelugu, Tenali, India – decided to bring a bit of home to Birmingham.

Net Promoter Score, or NPS, is a metric that helps companies understand customer satisfaction and gauge customer brand loyalty. As metrics go, it’s a relatively simply one that calculates customer responses to the question, “On a scale of 0 to 10, how likely is it that you would recommend our company/product/service to a friend or colleague?”.

BBVA Compass today launched the Birmingham chapter of its Business Resource Group (BRG) Women in Leadership.

The BBVA Compass Mobile Banking App is now in its ninth year, and the award-winning app continues to improve functionality with each new release, including its latest update announced last week.

Financial services industry trade publication American Banker has named BBVA Compass Chief Talent and Culture Executive Rosilyn Houston to its Women to Watch list for the third consecutive year.

This summer, BBVA launched the first edition of the BBVA Values Global Recognition Program. It’s a special recognition designed to reward employees who best represent BBVA’s Values: The Customer Comes First, We Think Big, and We Are One Team. The awards are called the ViVa Awards.

Making BBVA Compass a better place to work is an inside job, and now team members have a new tool for offering feedback and suggestions about how to do just that.

Ask Fort Worth’s McCart & Sycamore Branch Retail Executive Jarod Mathis the reason behind the success he and his team have had at their branch and chances are good he’ll say family.

Ever been in the middle of a conversation with someone and realized they were ignoring you so they could pay attention to their phone?

BBVA Compass in April announced a new addition to its Employee Assistance Plan (EAP) benefit, Rethink, an award-winning program that provides support to parents raising children with learning and behavioral challenges, or developmental disabilities.

BBVA Compass is proud to celebrate those who help others develop healthy money habits. The bank’s own Carla Tessman is certainly deserving of such celebration. She teaches financial education classes at Houston’s Harris County Jail to prepare female inmates for a future beyond bars.

When Frances Guthrie started at Compass Bank in 1964, no one had to explain to her what “one team” meant. “We only had 11 people,” she said. “And that was counting the mail carrier.” That was just one of the memories shared by Guthrie and about 30 other retired former team members at the inaugural BBVA Compass Alumni Community Luncheon in Birmingham, Ala. last month.

In her ongoing signature advice column called “Dear Rosilyn,” BBVA Compass Chief Talent & Culture Executive Rosilyn Houston answers career-related questions from the bank’s team members. In her latest edition, she helps shed light on BBVA Compass’ culture and how the bank’s employees help shape it.

Every year, the BBVA Compass Passion for Education Scholarship program changes people’s lives. Through the program, BBVA Compass offers scholarships to its employees’ eligible dependents who attend an accredited college, university, or trade school. Up to 42 awards of $3,000 each are presented annually. Since the program’s inception in 1987, BBVA Compass has awarded 663 scholarships, totaling almost $1.8 million in program grants.

Following up on her recognition of being named among the Most Powerful Women in Business by Black Enterprise, BBVA Compass Chief Talent & Culture Executive Rosilyn Houston has recently earned an appearance on the publication’s top executives list, 300 Most Powerful Executives in Corporate America. Houston’s recognition underscores her contribution to positioning BBVA Compass as an inclusive, innovative and employee-centric organization.

From part time teller to BBVA Compass small-medium enterprise commercial banking West Region officer, Dinuk Perera built his career on determination. In this edition of Employee Spotlight, Perera puts the phrase, “chase your dreams”, into perspective and shares his inspirational story of creating opportunities to succeed.

BBVA Compass Underserved and Multicultural Segment Manager Julieta Falcon creates opportunities for people from all walks of life to obtain the financial tools to have a bright future. In this edition of Employee Spotlight, BBVA Compass gains insight into Falcon’s professional outlooks and milestones, as well as her passion for tailoring the retail banking experience to best serve and meet the needs of the unbanked and underbanked populations.

Hurricane Harvey, one of the most damaging hurricanes in U.S. history, might have put on a show during its destructive performance across Texas, but the philanthropic efforts of BBVA Compass employees also took center stage. Although the storm made a costly appearance, the bank’s team members demonstrated how the invaluable impact of helping others could be enough to outlast the the storm’s moment of fame.

BBVA Compass Chief Talent & Culture Executive Rosilyn Houston made her second appearance in as many years Monday on American Banker’s Women to Watch list, part of the industry standard’s annual Most Powerful Women in Banking series.

As BBVA Compass national sales manager for small business administration (SBA) lending, Rosaline is creating opportunities for entrepreneurs to realize their dreams. Her contributing role, 25-plus years of relevant experience, and passion for supporting start-ups and small enterprises are helping BBVA Compass punch above its weight in small business lending.

In this edition of BBVA Compass‘ Employee Spotlight series, read about how Katia Kemp’s passion for numbers contributes to teams throughout the bank and how her desire to give back is brightening lives and communities throughout Birmingham — the bank’s headquarters city.

In honor of Father’s Day, meet Paul Birk, the second featured employee in BBVA Compass‘ Employee Spotlight series. He fixes problems for a living, makes candy for a cause, and being a dad always comes first.

Amira Colee loves her job, team and creating opportunities for BBVA Compass’ healthcare clients. Read why BBVA Compass is a workplace of opportunity for Amira, the first featured employee in the bank’s Employee Spotlight series.

Introducing Employee Spotlight, a branded series showcasing a diverse selection of employees from across BBVA Compass’ footprint who are helping to push the bank forward.