In the month since Harvey hit Houston, BBVA Compass has published a series of articles to help its customers and the public at large understand the city’s new reality, how to move forward, and how the bank will be there to provide support.
BBVA Group, the Madrid-based parent company of BBVA Compass that operates in dozens of countries around the world, publishes news from its footprint on bbva.com. BBVA Compass has been publishing articles on bbva.com since last year, chronicling both the happenings at the bank itself and also exploring topics of interest to its clients and prospects. It has published news on the bank’s latest products or awards, for instance, as well as talked about the ins and outs of consumer lending and the costs to a service provider when their clients pay tips via credit card.
“We’re the fourth-largest bank by deposit market share in Houston, so we knew a lot of our clients were facing uncertainty and needed information quickly and accurately,” said BBVA Compass Director of External Communications Christina Anderson, whose team contributes to bbva.com. “We put our resources to use answering their questions and setting them on a path where they felt better informed and empowered.”
The articles fall into two camps – informational articles for the general reader, and stories about what the bank itself is doing in the aftermath of Harvey. Links to the stories are below.
- BBVA Research economists say Harvey impact could be up to $111 billion
The bank’s economists estimate that Harvey could be the second most costly natural disaster in recent U.S. history after Hurricane Katrina.
- Here’s how you can help provide hurricane relief
A roadmap on the many ways to offer help, including opening your home to first responders and starting a fundraising campaign.
- How Harvey could ripple through the economy
BBVA Research USA economists talk over some of the ways, both expected and unexpected, that Harvey could impact the economy.
- What happens when your flood map is redrawn and your mortgage now requires flood insurance?
BBVA Compass Director of Investor Reporting and Mortgage Loan Servicing Scott Clark on what mortgage-holders can expect if and when the flood maps are redrawn.
- Oil and gas: What’s next for the energy landscape after Harvey?
The bank’s economists and its experts weigh in on what’s next for the industry that’s so central to Houston’s identity.
- Resources for rebuilding after Hurricanes Harvey and Irma
BBVA Compass insurance and small-business experts offer tips on moving forward.
- With Harvey gone from Texas skies, sun shines spotlight on victims’ road to recovery
A roundup of some of the resources available for those affected, including from the Texas Department of Insurance and Texas Workforce Commission.
Articles About BBVA Compass
- Francisco González: ‘We want to raise more than $2 million for victims in the U.S.’
In a trip to Houston, BBVA’s Executive Chairman meets with Mayor Sylvester Turner to offer a message of solidarity on behalf of the entire BBVA Group.
- Through Harvey’s blur, BBVA Compass employees show a clear desire to help
How BBVA Compass team members committed themselves to relief efforts — from offering support to colleagues to helping people in affected communities.
- Banking on mobile in times of need
A look at the behind-the-scenes measures BBVA Compass enacted so that its award-winning mobile app could continue to help customers stay in control during Harvey.
- Maintaining business continuity in the face of disaster
A behind-the-scenes look at how BBVA Compass kept its business running, and ATMs stocked, despite the severe disruptions from the storm.
- BBVA Compass Foundation to donate $250,000 to aid recovery efforts in Texas, will raise up to $250,000 more
While much of the city was still underwater, the bank announced it was putting together one of its biggest philanthropic responses since BBVA Compass formed in 2007.
- BBVA Compass rolls out special programs, offers for Texas flood victims
BBVA Compass announced payment-deferral programs for flood victims as well as a discounted loans and lines of credit to help the families and businesses rebuild.
- As small businesses recover and repair, BBVA Compass offers a helping hand as a dedicated resource
A breakdown of the many resources the bank is making available to small-business owners, from waived late fees to special rates and terms on loans.
For more information on how BBVA Compass is helping those impacted by Hurricanes Harvey and Irma, click here.