At BBVA Compass, mobile banking has a front-of-the-line position when it comes to digital engagement, thanks to a journey that began in the bank’s retail branches five years ago.

Training employees in analytical techniques has become a top priority for companies seeking to make the most out of their data.

Not long ago, banks that offered mobile apps were few and those that did essentially offered a convenient way for customers to check their account balance. Today, choosing a bank with no mobile app would be a non-starter for most customers.

BBVA’s San Francisco based Propel Venture Partners unit has announced it is to support a new round of funding into Ease - an HR software solution for small and medium sized businesses from the U.S.

When it comes to designing customer interaction with online services – whether from a GPS navigator or through a mobile banking app – it is more and more common to design automated features that anticipate customer issues.

More customers now join BBVA via its award winning app in Spain than they do via other digital channels, the bank has revealed in the latest update to its digital transformation programme.

BBVA’s Global Head of Client Solutions, Derek White, told a conference in the Spanish capital Madrid this morning that it was crucial the customers win ‘The Game of Data’.

Money is often cited as being one of the biggest causes of stress in people’s lives. So imagine a ‘Self-driving’ bank account that took away some of that stress by watching your finances 24/7 and acting on your behalf to make your money work harder for you. Well it’s a future that's very close to becoming a reality with latest advances in Artificial Intelligence now able to do more for you than ever before.

Global consultancy Deloitte recently released a series of articles from their global digital banking consumer survey. In their third article, Recognizing the value of bank branches in a digital world, they found that bank branches continue to have value, even as digital becomes increasingly prevalent in all our day-to-day interactions.