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Fintech

Fintech

Aplicación BBVA móvil

Not long ago, banks that offered mobile apps were few and those that did essentially offered a convenient way for customers to check their account balance. Today, choosing a bank with no mobile app would be a non-starter for most customers.

When it comes to designing customer interaction with online services – whether from a GPS navigator or through a mobile banking app – it is more and more common to design automated features that anticipate customer issues.

Money is often cited as being one of the biggest causes of stress in people’s lives. So imagine a ‘Self-driving’ bank account that took away some of that stress by watching your finances 24/7 and acting on your behalf to make your money work harder for you. Well it’s a future that's very close to becoming a reality with latest advances in Artificial Intelligence now able to do more for you than ever before.